Dunkin'

920 Newark Ave, Elizabeth
(908) 351-9333

Recent Reviews

Marvin Thomas

There is one rude staff lady working here. She is an older lady with red colored hair pinned up. Poor customer service. I asked her for creamers and she looked and kept on going. All other staff are good and inviting. They make it pleasurable to patron at DD. This lady is the only rude staff I encounter at this store. She was also at the Chestnut Street store and she was rude over there as well! SMH

Johnnie Gonzalez

Just like any other store, you'll have your employees that are really nice and welcoming. Then others that just couldn't care less that you're ordering with them. Also this is the ONLY Dunkin around here that charges $1.25 for adding almond milk to their drinks. I've been to one in New York City and they charge less then half that. I've put in a complaint, but of course they couldn't care less because the manager or owner just sits in the corner at the table playing crosswords or Sudoku on the newspaper looking disgruntled. Also they need to change the ventilation in there. You walk out of that store smelling like burnt grease and it sticks to your cloths! Yikes

Atmosphere: 1

Food: 1

Service: 3

Douglas EDV

7:00 Am bathroom not working

Andre Farrar

My last two visits here were first thing in the morning, just after 6 AM. I order on the mobile app about 5 minutes before I arrive, and the food is ready just when or slightly after I get there. The food and coffee has always been up to standard, and the service has always been quick.

Atmosphere: 5

Food: 5

Service: 5

Anthony V.Vega

RUDE LADY BEHIND THE COUNTER. She is there around 7am with her early morning attitude and bad attitude for the rest of her working hours. For example, you tell her how you want her to prepare your drink and she doesn’t it as she pleases to annoy the customer, just to make u feel bad. People like these with no desire to work and with such a bad character should not be in customer service places.

Atmosphere: 1

Service: 1

Amy Estrada

Service is terrible. Avocado toast wasn’t toasted mini everything bagels weren’t cooked. Spent $25 and everything was just bad. Your better off driving to the next location then wasting your time money and patience here.

Atmosphere: 1

Food: 1

Service: 1

mohammed mounir

Nice one... Staff are so nice

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Hash Browns, Egg and Cheese, Donuts

raheem shakur

Bad attitude at drive thru. Who ever own this spot need a new staff. Wont be coming here no more. Smart mouth workers and cashier with a shower cap on her head. Yup definitely won’t be coming

Atmosphere: 3

Food: 2

Service: 1

John Zal

Only downside is pan handlers constantly wait by the front entrance and by the drive thru.

Atmosphere: 1

Food: 3

Service: 3

Jessie Carolina

Service is bad and the bathroom is super dirty the smell comes out of the bathroom. Very contaminated place

Adrew Fant nj mkjggjj

Rude lady behind the counter. No restroom service ,when ever u go. She go early morning attitude. I offen go there. But not now. F this

Atmosphere: 1

Service: 1

Mike

Slowest Dunkin in NJ if you want to spend 20 getting a simply cup of coffee this is your spot…PS don’t place a mobile order At this spot you’ll be there for at least twenty after you arrive

daniel silva

Today i went there to pickup my 2 orders, and it was a complet mess very unorganized serving everithing wrong, the employees they all had a super unprofessional attitude like if they wish to not be there at all.Will never come back to this

Atmosphere: 1

Food: 1

Service: 1

Tatiana Hernandez

Old installations but the coffee there was very good and they had good donuts variety also.

Atmosphere: 3

Food: 4

Service: 4

Ava Robinson

Today I ordered 2 strawberry donuts with sprinkles and sweet tea. I received to 2 strawberry donuts without sprinkles and unsweetened tea. This is what happens when you let some kids run the shop. It's not in the best place. the area is not that great. So when you live in a area that's not that great you're gonna probably receive not so great service.

Atmosphere: 2

Food: 3

Service: 2

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