I am sorry to say that if you order a hot specialty drink, there is no consistency. I get the same two items every day. 1 hot black coffee with 2 shots of mocha and 1 hot decaf latte with whole milk and 3 sugars. Lately, the drinks seem to be very inconsistent. Today, when I arrived at home and handed the latte to my wife, it was only half full and not so positive it was decaffeinated. This has been happening quite a bit over the last several months. I actually go out of my way to shop this location because of Will and Kassidy. These two employees are on top of their game. Most of the time, my drinks are waiting for me because they see me pull into the parking lot, and that impressed me. Today, I had to repeat my order several times before the cashier got it correct, which unfortunately has become normal at this location. I know I am a bit of a dinosaur because I still use cash, and it really bothers me when my change is handed back to me with the coins wrapped up in the paper money, but that is my pet peeve.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Hash Browns, Sausage Egg and Cheese, Bacon Egg and Cheese, Sourdough Breakfast Sandwich
Meridith Z.
the worst. somehow a plain bagel nothing on it, one muffin, and two coffees became 2muffins a bagel toasted w cream cheese and two wrong coffees. don't even bother.
Enrique Guerro
Best iced coffee I've ever had and service was great ?. Highly recommend!
Bridget Peabody
Staff was very nice and the donuts were fresh.
Atmosphere: 4
Food: 5
Service: 5
brendan kane
Like any Dunkin' the coffee is ok and the donuts usually feel like day olds.
Sue Matthews
Definitely has gone downhill. The staff is a bunch of punk kids there. All rude, can't get an order right, and they just don't seem to care. It's a pain parking, but I'll use the DD in Aberdeen Shoprite now. The gentleman there is very kind, and my order is always correct.
Лера Лера
Women's restroom was broken.dirty.
T W
This Dunkin has gone down hill since Ida and Anthony left management. That means ever since covid this place can’t seem to get its self organised and all around together. They always seem to run out of straws or flavours , Cups, food, etc. I mean It’s seems like everyday or ever other day they don’t have enough. I go to Matawan Dunkin and it’s 24 hours, and I have never had this problem. Not too mention they are taking advantage of the economy and increased the price of coffee twice in 1 month. They are the most expensive in the area!! I mean at 4 dollars for a large ice coffee I might as well go to Starbucks because quality is now even lacking here!!! Also, it took 3 employees to get me a coffee for over 15 minutes. The only good employee there is Dawn!! Shout out to her hard work! Everyone else seems to go slower than sloths and have no work ethic! Dawn should be the manager, whatever your paying her it’s not enough for her hard work! Seems like this Dunkin runs on America not the other way around!!
Ashly Nat
Nice staff. Very slow service. Wouldn't recommend if you're in a rush unless you do a mobile order.
Slow, incompetent and disgusting. Waited 10 minutes for a bagel NOT toasted with cream cheese. Sandwich station absolutely disgusting. No cutting board. Made my bagel on bare metal that was filthy. Made mention to the manager but she didn't seem to care. Workers have no pride in their store
Greg Kostecki
Slow, incompetent and disgusting. Waited 10 minutes for a bagel NOT toasted with cream cheese. Sandwich station absolutely disgusting. No cutting board. Made my bagel on bare metal that was filthy. Made mention to the manager but she didn't seem to care. Workers have no pride in their store
Marc Brennan
I only gave them 5 stars because I like the employees but it's just getting ridiculous. I can't wait 20-30 minutes to get a couple coffees.
It was ok. Nothing great. it's
Atmosphere: 3
Food: 3
Service: 3
I am sorry to say that if you order a hot specialty drink, there is no consistency. I get the same two items every day. 1 hot black coffee with 2 shots of mocha and 1 hot decaf latte with whole milk and 3 sugars. Lately, the drinks seem to be very inconsistent. Today, when I arrived at home and handed the latte to my wife, it was only half full and not so positive it was decaffeinated. This has been happening quite a bit over the last several months. I actually go out of my way to shop this location because of Will and Kassidy. These two employees are on top of their game. Most of the time, my drinks are waiting for me because they see me pull into the parking lot, and that impressed me. Today, I had to repeat my order several times before the cashier got it correct, which unfortunately has become normal at this location. I know I am a bit of a dinosaur because I still use cash, and it really bothers me when my change is handed back to me with the coins wrapped up in the paper money, but that is my pet peeve.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Hash Browns, Sausage Egg and Cheese, Bacon Egg and Cheese, Sourdough Breakfast Sandwich
the worst. somehow a plain bagel nothing on it, one muffin, and two coffees became 2muffins a bagel toasted w cream cheese and two wrong coffees. don't even bother.
Best iced coffee I've ever had and service was great ?. Highly recommend!
Staff was very nice and the donuts were fresh.
Atmosphere: 4
Food: 5
Service: 5
Like any Dunkin' the coffee is ok and the donuts usually feel like day olds.
Definitely has gone downhill. The staff is a bunch of punk kids there. All rude, can't get an order right, and they just don't seem to care. It's a pain parking, but I'll use the DD in Aberdeen Shoprite now. The gentleman there is very kind, and my order is always correct.
Women's restroom was broken.dirty.
This Dunkin has gone down hill since Ida and Anthony left management. That means ever since covid this place can’t seem to get its self organised and all around together. They always seem to run out of straws or flavours , Cups, food, etc. I mean It’s seems like everyday or ever other day they don’t have enough. I go to Matawan Dunkin and it’s 24 hours, and I have never had this problem. Not too mention they are taking advantage of the economy and increased the price of coffee twice in 1 month. They are the most expensive in the area!! I mean at 4 dollars for a large ice coffee I might as well go to Starbucks because quality is now even lacking here!!! Also, it took 3 employees to get me a coffee for over 15 minutes. The only good employee there is Dawn!! Shout out to her hard work! Everyone else seems to go slower than sloths and have no work ethic! Dawn should be the manager, whatever your paying her it’s not enough for her hard work! Seems like this Dunkin runs on America not the other way around!!
Nice staff. Very slow service. Wouldn't recommend if you're in a rush unless you do a mobile order.
Restaurantji Recommends
Slow, incompetent and disgusting. Waited 10 minutes for a bagel NOT toasted with cream cheese. Sandwich station absolutely disgusting. No cutting board. Made my bagel on bare metal that was filthy. Made mention to the manager but she didn't seem to care. Workers have no pride in their store
Slow, incompetent and disgusting. Waited 10 minutes for a bagel NOT toasted with cream cheese. Sandwich station absolutely disgusting. No cutting board. Made my bagel on bare metal that was filthy. Made mention to the manager but she didn't seem to care. Workers have no pride in their store
I only gave them 5 stars because I like the employees but it's just getting ridiculous. I can't wait 20-30 minutes to get a couple coffees.
Friendly, fast, and accurate service!
Fast service order ahead