I’ve been coming to this Wendy’s for years me and my manager order from here every Friday and normally it’s smooth everything is right but this past time everything was all wrong they gave me the wrong order for my manager and I watched the worker that brought my food out almost give it to the wrong person. I’m assuming he was new based off what I was seeing and what I experienced so I’d definitely recommend that he has more training before being put on the drive through window again
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Baconator
Paul Dasilva
Phil the manager what a guyWish all stores where like thisKeep up the good workI was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator
ian b
Let’s get stuff together times are Tuff I know.Instead of pissing Off customer after they have order, asking to pay up 35 cents for a dipping sauce.Fake the customer out and add 50 cents to the entire meal cost. If the don’t have sauce you / Wendy’s makes out!!!If the do get a sauce you make out, and customer doesn’t feel like you ate bending them over.Good day. Good luck.
Atmosphere: 2
Food: 4
Service: 2
Francisco R Carbone
Awesome Wendy's compared to many I have visitedTruly made to order and delivered to my table by very professional and passionate Wendy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Baconator, French Fries
Alex Russo
The food was OK. The service was horrible and everybody looked as if they hated their job and didn’t want to be there. I waited at the counter for 20 minutes before somebody came and helped me even though they all kept looking at me and staring acknowledging me being there and still decided to get on their phones. Absolutely ridiculous.
Atmosphere: 1
Food: 3
Service: 1
Tek Legion
For a spicy chicken sandwich no mayo. Instead wanted a barbecue sauce they upcharged me 59 cents for barbecue sauce.
Atmosphere: 1
Food: 4
Service: 1
jade brand
Best wendy’s ive ever been to in my life. Consistently the best frostys of any franchise location ive ever been
Food: 5
Service: 5
Jody Farinella
Just left Wendy’s in Middletown and bought my son cheese fries like I always do with no shredded cheese and just the cheese sauce on the side. Per usual they messed up the order and poured the cheese sauce on the fries. I said don’t worry about remaking them just put the cheese in the cup on the side. She said ok well I have to charge you 50 cents for the cup to put the cheese in. I said well then just give me a new one because I didn’t want the cheese on them anyway. She said I still have to charge you for the cheese. Her logic was that now I’m getting regular fries with cheese on the side. I said but Ive already paid you for cheese fries ? and now for the price of cheese fries you’re giving me regular fries, which are cheaper by the way, and now I’m paying for the cheese on the side that I already paid for?! Got it! Ive never had a worker give me a problem about putting the cheese that I’ve already paid for on the side in a little plastic cup that they probably throw out a ton of daily that just drop on the floor. One tiny plastic cup isn’t even 50 cents anywhere in reality. Instead of going back and forth with stupid though, I figured I would write a review and call corporate in the morning. Incompetence at the highest! Had they just given me a cheese cup on the side like I asked at first Wendy’s would have saved more money by not having to throw out a whole order of cheese fries and make me a new one. On top of losing a customer. Great job Wendy’s. You need to give your workers tonight December 3rd 2023 who were working the window at 8pm and the worker that came from the back to reiterate the stupidity, all a class in customer service skills!!!
Quick and easy, delicious food, the people working back there were very nice and courteous. The store was very clean.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Baconator Cheese Fries, Jr Bacon Cheeseburger with Chicken Nuggets, Dave's Double, Dave's Single, Jr Bacon Cheeseburger, Baconator, Baconator Fries, Dave's, French Fries
Andrea Name
Not the best experience or food from a fast food restaurant we know it is fast but it doesnt have to be cold.
Atmosphere: 1
Food: 2
Service: 2
Johnny Delaera
The service was super fast I placed my order and it was done ...
Atmosphere: 5
Food: 5
Service: 5
Paula Fleming
Ordered nuggets, fries and a grape Fanta, What I git was charged for a med chili, wrong size fries and no drink. You can do better
Atmosphere: 2
Food: 2
Service: 2
Jacqueline D.
If you like spending money on cold fries and sandwiches, go to Wendy's in Middletown on Rt 35.
I wasn't there. I know they have good food
Its Wendy's, can get busy at times
I’ve been coming to this Wendy’s for years me and my manager order from here every Friday and normally it’s smooth everything is right but this past time everything was all wrong they gave me the wrong order for my manager and I watched the worker that brought my food out almost give it to the wrong person. I’m assuming he was new based off what I was seeing and what I experienced so I’d definitely recommend that he has more training before being put on the drive through window again
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Baconator
Phil the manager what a guyWish all stores where like thisKeep up the good workI was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator
Let’s get stuff together times are Tuff I know.Instead of pissing Off customer after they have order, asking to pay up 35 cents for a dipping sauce.Fake the customer out and add 50 cents to the entire meal cost. If the don’t have sauce you / Wendy’s makes out!!!If the do get a sauce you make out, and customer doesn’t feel like you ate bending them over.Good day. Good luck.
Atmosphere: 2
Food: 4
Service: 2
Awesome Wendy's compared to many I have visitedTruly made to order and delivered to my table by very professional and passionate Wendy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Baconator, French Fries
The food was OK. The service was horrible and everybody looked as if they hated their job and didn’t want to be there. I waited at the counter for 20 minutes before somebody came and helped me even though they all kept looking at me and staring acknowledging me being there and still decided to get on their phones. Absolutely ridiculous.
Atmosphere: 1
Food: 3
Service: 1
For a spicy chicken sandwich no mayo. Instead wanted a barbecue sauce they upcharged me 59 cents for barbecue sauce.
Atmosphere: 1
Food: 4
Service: 1
Best wendy’s ive ever been to in my life. Consistently the best frostys of any franchise location ive ever been
Food: 5
Service: 5
Just left Wendy’s in Middletown and bought my son cheese fries like I always do with no shredded cheese and just the cheese sauce on the side. Per usual they messed up the order and poured the cheese sauce on the fries. I said don’t worry about remaking them just put the cheese in the cup on the side. She said ok well I have to charge you 50 cents for the cup to put the cheese in. I said well then just give me a new one because I didn’t want the cheese on them anyway. She said I still have to charge you for the cheese. Her logic was that now I’m getting regular fries with cheese on the side. I said but Ive already paid you for cheese fries ? and now for the price of cheese fries you’re giving me regular fries, which are cheaper by the way, and now I’m paying for the cheese on the side that I already paid for?! Got it! Ive never had a worker give me a problem about putting the cheese that I’ve already paid for on the side in a little plastic cup that they probably throw out a ton of daily that just drop on the floor. One tiny plastic cup isn’t even 50 cents anywhere in reality. Instead of going back and forth with stupid though, I figured I would write a review and call corporate in the morning. Incompetence at the highest! Had they just given me a cheese cup on the side like I asked at first Wendy’s would have saved more money by not having to throw out a whole order of cheese fries and make me a new one. On top of losing a customer. Great job Wendy’s. You need to give your workers tonight December 3rd 2023 who were working the window at 8pm and the worker that came from the back to reiterate the stupidity, all a class in customer service skills!!!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Quick and easy, delicious food, the people working back there were very nice and courteous. The store was very clean.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Baconator Cheese Fries, Jr Bacon Cheeseburger with Chicken Nuggets, Dave's Double, Dave's Single, Jr Bacon Cheeseburger, Baconator, Baconator Fries, Dave's, French Fries
Not the best experience or food from a fast food restaurant we know it is fast but it doesnt have to be cold.
Atmosphere: 1
Food: 2
Service: 2
The service was super fast I placed my order and it was done ...
Atmosphere: 5
Food: 5
Service: 5
Ordered nuggets, fries and a grape Fanta, What I git was charged for a med chili, wrong size fries and no drink. You can do better
Atmosphere: 2
Food: 2
Service: 2
If you like spending money on cold fries and sandwiches, go to Wendy's in Middletown on Rt 35.