“Randomlu stopped here for a breakfast bagel. The location was convenient for me and I was happy to see how clean it was inside and the staff were nice. Once I gave my order my food was quickly prepared. I will be stopping here again when I am in the neighborhood.“
“This is one of the best Dunkin’ locations! The team is always kind, professional, and efficient. The food and drinks are fresh, and the store is clean and well organized. You can tell they care about customer experience. Definitely 5 stars!“
“Why were the employees giggling at me? They're the ones making minimum wage at Dunkin Donuts. Maybe fire one of them? That place was not busy enough to need two judgey college girls
The coffee and egg sandwich was a'ight.“
“This is hands down the best Frozen Chocolate I’ve had in a long time! Absolutely superb. And the mocha drizzle? Next level!- she had such a great smile that brightened my whole day. Honestly, I couldn’t take my eyes off her. Amazing drink, I’m officially addicted to this Frozen Chocolate!“
“Food is amazing not once have I ever received my food burned idk what this lady lillian lady is talking about she must be miserable with such a negative comment all the employees are nice never felt disrespected or rushed not once so hateful.“
“Joelissa Gotay, a very sweet and polite young lady, provided me with excellent customer service. She let me sit in the Dunkin Donuts as long I needed, and I never felt rushed. Other employees told me to leave quickly, and I did not even have time to eat my meal and have my drink.“
“There was a guy harassing a female employee. He was telling her to smile, commenting on her hair. Very inappropriate. The employee ignored him and remained professional. Management did nothing and the manager was a female. A female customer spoke out and the man started to get hostile towards her. We left as soon as we had our donuts.“
“This particular Dunkin' Donuts is Always my first stop every morning. Staff makes orders fresh and with precise efficiency - accuracy that is unbelievably great considering the amount of people that come thru this popular travel center every day.
These workers deal with more than meets me the eye and handle it with professional and courteous actions and communication.
In a rush? I recommend ordering ahead on the mobile app, however don't be upset if there is still a delay or wait involved.
Plenty of transit police/security that efficiently handle thehoneless population from theft or inappropriate actions.
Worth it every every morning and sometimes late night? Definitely YES!!!“
“First time visit. Very impressed. This is a well maintained establishment. The staff is friendly, professional, and hard working. I like the variety of seating options. Very handicapped friendly. The doorway is plenty wide for my walker, and the tables have room to store it comfortably. I will back downtown knowing I can come here and get a quick coffee“
“I accidentally placed a mobile order for a different location at airport. Manager at this location pointed out my mistake politely and told me to be more careful next time, but made me a replacement order. Amazing! I really appreciated the excellent customer service. The sandwich and coffee were really good too!“
“I order my lunch here almost everyday ?...the coffee is always tasting fresh...the food is always spot on! And my biggest deal ever! Is MANNERS! they have the best manners! I appreciate that so much because I love to smile and when they speak with manners it makes my lunch extra better ☺️. So thank you and bravo to the employees at this dunkin ? ? ❤️ keep doing a good job“
“I moved to Ironbound from James Street Newark, on Saturday, March 21st. I was pointed to go to the Dunkin at 275 Chestnut. I used to go to the Dunkin at the Bergen Street Mall in Harrison for five plus years. I loved that place with Houda and her crew. They were the friendliest people that I ever met. I will miss them, so much. Now, that I am in Ironbound Newark, this Dunkin is the one that I will continue going to. They are so friendly, and nice and funny, too! The atmosphere is indescribable. The people that come in to eat are happy and very talkative. They are such a happy group of adults and grammar school aged kids. I will love coming here. This 275 Chestnut Street place is comparable to my old Dunkin at the Bergen Street Mall Harrison. I will still go back to my Harrison Dunkin place, when I can, once in a while, now and then. I will fall in love with this new Dunkin place at 275 Chestnut Street, Ironbound section of Newark NJ. It is so like my old Dunkin of Bergen Street Mall Harrison. I will grow used to coming here, very fast. It is a great and lively place to hang out in. I am going to love always coming here. The food is great, especially the sausage egg and cheese sandwiches on a croissant, and the loaded hash browns are worth every penny that you spend on them! The donuts coming up, with the large hot chocolate, are going to be great, as in my old Dunkin haunt, that I went to, for those over five years time! Thank you for a great Dunkin, so close to my new apartment on Malvern Street! I am going to love being in my new Dunkin! Yippee yappee yahoowee!!!“
“I wish incould give this location 10 stars bc they're just that great!!! I never miss a Dunkin run when I'm in this area bc the people and service are just the best. They NEVER EVER disappoint. Every single time I go here they are unbelievably pleasant, friendly, and make your coffee and food to perfection. Everything is neatly packaged and served with absolute care. Everyone here should get a raise bc they've set a very high standard for DD that I have never found at any other location. I love these folks and I hope that corporate gives them the reward they deserve!“
“great customer service here. everything was well made.Very nice place, excellent customer serviceexcellent help and service.Nice customer service.It's a Dunkin Donuts. That's all you need to know.It's a good spot restroom and meter parking is available.“
“As wonderfully "entertaining" Nwk Penn station can be, I prefer to wait for my shuttle over here and I order my Caramel Macchiatto via the Dunkin app, to save time and makes me feel like if I'm at the airport, bout to board a plane and go somewhere! Get to play the powerball and Mega numbers while Im there too!“
“First time I came here, they messed up my order in the drive thru so I looped around, and they fixed it without a problem. The second time I came here, they didn't put any napkins or anything in the bag for my donut. The coffee was extremely hot, but I guess it can be expected. Overall, the location is ok because there was no problem with the food itself.“
“Have always enjoyed Hot Pot and was thrilled when this location opened. The layout of the place is a bit odd. The bar is stuffed off in a corner and there is very little room up front. These things are only worth noting because unsurprisingly, at least on the weekends, you will almost certainly have a wait. We were lucky to get a seat at the bar, but by the time our table was ready, there was a huge crowd stuffed into the front end. In the summer this may not be as big a deal, but on a cold winter evening, this could be annoying.Other than that, the atmosphere is cheerful and upbeat. The place being relatively new is as expected clean and bright.Selected the mushroom broth for the hot pot and it was delicious. Ample options make it interesting. The server was friendly and helpful in making selections. The only problem, and I don't know where the breakdown was, whether it was the person taking the order, or the people bringing it out, but every order we placed, had something missing. Not really.thwt big a deal as you just ask for it and they eventually bring it. It is just a little annoying, and I am sure over time they will get any bugs they have in their setup fixed. And everything else is with that little inconvenience, because all the food is fresh and delicious.A second trip for the BBQ was equally delicious, and unfortunately had the same issue with orders missing parts was still there. But it still isn't annoying enough to prevent me from returning again.“
“Because we did not get time to stop by one in New York, we had to because it's always done during an East Coast trip before leaving. I liked that it was there at Newark Terminal C and we happened to have plenty of time to stop here before our flight back to San Francisco. We had the Boston Kreme donut & glazed donut and it tasted great. We did not have the coffee, but from previous visits, Dunkin' Coffee is really good too.“
“This is a normal Dunkin Donuts. It’s clean and friendly. Their coffees and donuts always taste fresh. I’ll come here for an iced latte and sometimes a french Cruller. I come here frequently since I work in the area. It's a larger Dunkin Donuts.“
“I come to this location multiple times a day, the girls (Janissa and Tiffany) that work here are amazing, I don't even have to tell them what I want they start making my coffee the moment they see me. I'll GLADLY recommend this place to everyone.“
“To the lady that made my iced coffee with caramel and creamer after i told her ion like the bitter taste of coffee, made my drink so good today at around likeeee 3:30-4:00, yeah i loved my drink and i wish i could give you a gazillion dollars in tips.“
“This is my favorite location so I had 2 do this survey. Itis always clean. I love the staff ? They are all so friendly & pleasant & always know how 2 make me smile. Jalen makes my coffee mostly ? Ty gurllllll it's always perfect. The staff is mostly ?? so I feel really comfortable & welcomed. They are so great ?? ty ?
I got an iced coffee & a donut delicious cinnamon donut with blueberry deliciousness inside ? I didn't get the donut and couldn't get thru calling the store so I called the 800 customer service number 2 tell them I'd come get it Monday & customer service still sent a complaint in2 the store.
The manager is very familiar with me and he told me no worries come bk & get them anytime.
See that's is Excellent customer service. ?
Thanks again everyone & see you soon ? ??“
“Come here fairly often. Even when it's busy the food comes out properly. My only complaint would be the arrangement of the drive through. Traffic gets a little nuts in the am. They also run out of donuts fairly quickly. In the years I've been coming here I've only had maybe 1 or 2 orders messed up.“
“Service is good quality, sometimes they catch an attitude but I'm patient enough to calm them down. I guess I'm too humble. Also I'm sarcastic so in case they get to me, you know. Food is as fresh as fast food will get and the presentation of their food is a good 7.5/10Service is good quality, sometimes they catch an attitude but I'm patient enough to calm them down. I guess I'm too humble. Also I'm sarcastic so in case they get to me, you know. Food is as fresh as fast food will get and the presentation of their food is a good 7.5/10“
“This is a review of The Dunkin’ Donuts outlet in Terminal C on airside after security near to gate 115. Even though it is a small outlet, it carries all the usual DD products and drinks. The sole staff member is very friendly and helpful but, as she was on her own when I went, it’s not the place to go if you’ve only got a little time before your flight departs. If you have the time, though, you’ll find it matches the usual good DD standards.“
“This is the best DD location I feel like I’ve been to in my life! 😂 No exaggeration! My order is always perfect and made FAST! Even if I add something at the window. I don’t know if it’s because I go in the morning but everything is always fresh! Always! The ladies here are great!“
“The evening staff at the 24-25 gate terminal A location on 12/16 were very helpful for making my order that was sent to the pre security Dunkin in EWR Terminal A.
The Dunkin apps location on the map is inaccurate and shows the location after the security checkpoint. This needs to be changed to avoid confusion.“
“I rate each Dunkin by the taste of my Hot Caramel Latte. I placed my order via the drive through. Service was quick. My latte was on point so I may return in the future. My favorite Dunkin spot is the Maplewood Springfield Ave location. I noticed my fav workers aren't there so if they start messing up, I know exactly where to go.“
“made it We never were here before and had no problems finding out where to go. The signs give easy directions. There is an information station there and a ticket booth to get the correct tickets you would need. We used New Jersey transit trains which made it simple to travel. We will use this station again when traveling to New York City.“
“This Dunkin is new. But 👌 every time I've gone through the drive up, they were friendly and professional with a smile. The inside was clean and organized. They never run out of anything even when they are closing soon...!!! Nice ty guys“