Complete shite. We paid for an extra shot in a 12 oz mocha each. A double 12 oz mocha should be strong in espresso flavor. Coffees came to $14. Insanity. Tasted like a watered down barely chocolated chocolate milk. Zero crema. Don't do it. Gas station coffee is better. In case you missed it...Don't do it.
Richard F.
Terrible experience. Ordered food and then no one was around to walk over and get my food. I finally flagged someone down and they got it for me. After all that time, I made last boarding on flight. In the end, my Singapore noodles were mostly tasteless.
Olivia B.
That place completely exceeded my expectations. This place is working with the best beans in the area. The food tastes fresh and clean. Really good service too. Definitely worth checking out...
Brenda L.
I paid $12 for vegetable stir-fry noodles and they were absolutely delicious. My fear was that they'd be too salty or flavorless but the flavor was just right. It almost tastes like it was seasoned with fish sauce. It had an awesome sweet flavor and was just the right temperature and size. I thought the bowl was large for the price. I liked that it was made pretty quickly and that I didn't need to interact with anyone while ordering it or paying for it. You order off of an iPad at the counter and are given a number on a receipt. When you pay, you take your food item to a self-checkout kiosk and scan your receipt and then pay. The process was seamless and modern. I'd order this bowl again even if it wasn't in an airport. You could add meat to the bowl for an additional $3. The chef cooks up front for show but food is also made out back. Outside of noodles, they have wontons and egg rolls. Of the food stands in this area, this stand was most crowded and for good reason. I didn't think I'd finish my bowl because it was large but I finished it and even wanted more. I'm thoroughly surprised by the quality of the flavor for an airport food stand!
April T.
My husband and I have been to Newark airport twice in the past two days and have experienced the same lack of service at Wabi-Sabi. On the first day, we were in the gate area C70+, around 11:30pm and the restaurant was not only closed but the workers were standing in and were upset when people would ask them if there were open yet. For this to have been in a market style setting where all of the other restaurants were open you would think they would have a sign up or welcome the questions from people. Well today, we are in the gate area C120+ and unfortunately have experienced the same lack of customer service. At 11:45am, the 4 employees for both Custom Burgers and Wabi-Sabi were standing behind the counter, as though they were open. I proceeded to order and was informed "we are not open." When I asked what time they open, she responded, "I don't know. We are waiting on our manager."' I then watched another customer walk up, ask similar questions and be provided with the same response but maybe even a little more rude. She completely left the marker area. It is probably time a few changes are implemented such as curtains or a closed window that is only opened once they are open and ready to serve. Also, additional custom service training for the employees. We will most certainly refrain from patronizing the market area next time we are in the Newark airport.
Andres F. Collazos
Worst experience ever, rude attendant, zero concern for customer service or fulfilling a paid order.I made the mistake of ordering from the tablets electronic system on table 1081 by gate C133 at EWR airport (just across the aisle!), and food was delivered later on, except for a Classic Strawberry Banana Smoothie. The waiter didn’t offer any explanation or seemed to remember the beverage in the order. After eating and waiting for half an hour, I walked to the CIBO Express stand which was the only entity mentioned in the email receipt, and they pointed me to the WorldNectar stand, where, after waiting for another 7 minutes, I was received by a rude lady telling me to wait longer until she could attend other (non-existent) client orders. In the end I was just told they didn’t have any more Strawberry Banana, so I would have to talk to my server (nowhere to be found) to get my money back as she couldn’t do anything.Conclusion: don’t trust technology here. Your receipt won’t say who are you actually getting your food from, and if you can’t find your original server, you’ll be out of luck. Besides that, there’s a Jamaba Juice just steps away, so it’s easier to walk there and get a good Smoothie without the wait, unaccountably and drama at WorldNectar, EWR’s worst customer service smoothie place!
Gloria B.
Horrible for even airport standards, which usually means overpriced tolerable food. This was overpriced and intolerable. They cook the food at the adjacent Custom Burger kitchen. My boyfriend ordered the Singapore noodles -- overcooked noodles doused with curry. I had the veggie stir fry -- overcooked noodles doused with a strangely sweet sauce. Avoid this place.
Johnathan Wilber
I went to get a juice. No one working there gave me a second glance. When I asked if they were out of a smoothie that wasn’t showing up on their self serve kiosk, the woman working the counter took a nasty tone and told me she was helping someone else. Needless to say Jamba Juice got my business today. Absolutely no reason to talk to a customer in that tone. It wasn’t even busy.
Steve T.
Totally incompetent staff. How do these people get a job?! I can't imagine what the interview process was. "Hey are you willing to do something as simple as smile? No. Will you make eye contact? No. Do you even wanna work? No. You're hired!" Paid $6 for 1 egg roll when it would have cost $4.50 for TWO egg rolls if we had ordered differently on the iPad, when we asked the "worker" (using that term VERY loosely) about the egg roll all she gave us was a shoulder shrug and walked away. This is not the greatness in the labor force that makes America great. Please hire new humans.
Danielle B.
$11 for the worst stir fry noodles I've ever had, even at an airport. $2 extra for 3 pieces of broccoli that had started to go bad. Minor adjustments to the process could actually turn this into a good meal if someone taught the employees how to cook noodles and vegetables, but as it stands it's awful.
Worst coffeeplace I've ever tried. Wanted to order a hot latte before a flight. Showed up and waited in line 10m as one attendant was making coffees to other customers and her two colleagues were ignoring everyone else on their phones. Worse: I get my coffee, go sit at my gate, take a sip and almost threw up immediately. The coffee smells like fuel and tastes like garbage. I run back to World Bean and talk to the barista about how I'm nauseous because of the drink and she tells me "she knows" and she's aware of the issue - the coffee machine overheated. She made me a hot coffee that tasted like poison, and made me want to throw up. Instead of offering of refund, the only thing she said was "I can't do anything, the machine is now shut down" and told me I could grab a cup of drip coffee instead. I would have expected at least a refund. No luck. Avoid at all costs.
Gerald S.
I don't mind standing in line for a good cause, but senseless queuing tends to piss me off. World Bean in Terminal C @ Newark International Airport crossed the line. First I found myself standing in line to order coffee, or at least I thought that was what I was doing. Nope. It was only on the line to pay for the coffee, but if I didn't want a barista to make something for me, I had to join a second line to pour it myself. Two queues for a third rate cuppa joe was more than I could tolerate, so I jumped off the first line and said "goodbye" to Mr. W. Bean. The java on the flight might be hair curling, but at least it was still free with a tea biscuit. Dope.
Susan C.
Horrible service, and apparently the flat white only comes in small, which I wasn't told until after I ordered. Doesn't really matter anyway, because it's pretty close to the worst-tasting coffee drink I've ever had. Do yourself a favor and walk down the concourse towards Gate 86 and go to Starbucks.
Jenna G.
On layover we stopped here for coffee and I witnessed the workers rudely respond to customers' questions. I would understand if they were asking d*** questions but one was clarifying if they were out of a specific muffin and the other was kindly asking for more napkins because the holder was empty. Additionally the counters were a mess and I went in search of creamer and instead found mold! Gross. Neither got what they came for. However I gave two stars because the coffee was strong and decent. But the staff was subpar.
Emanuel C.
Realy large woman who can't be bothered to help, or take a simple order. She rolled her eyes when I said: "Yes" because I was standing in front of her, not 2 feet from her face, waiting to give her my order while she finished her random conversation with another employee. She finally turned to me and asked: You want to order sumthin'!? I said hello and good morning at least 3 times to get her full attention. She just kept ignoring me. She then directed me to self checkout which only took credit cards. I'm carrying only cash. I asked her politely if there were checkouts for cash. Again with the eye roll and she waved me off saying the other side. Another attendant was mindful and apologetic. I fly out from United often, almost always these gates, since I'm heading to Miami. The coffee shops suck but it's what we have...XD
Complete shite. We paid for an extra shot in a 12 oz mocha each. A double 12 oz mocha should be strong in espresso flavor. Coffees came to $14. Insanity. Tasted like a watered down barely chocolated chocolate milk. Zero crema. Don't do it. Gas station coffee is better. In case you missed it...Don't do it.
Terrible experience. Ordered food and then no one was around to walk over and get my food. I finally flagged someone down and they got it for me. After all that time, I made last boarding on flight. In the end, my Singapore noodles were mostly tasteless.
That place completely exceeded my expectations. This place is working with the best beans in the area. The food tastes fresh and clean. Really good service too. Definitely worth checking out...
I paid $12 for vegetable stir-fry noodles and they were absolutely delicious. My fear was that they'd be too salty or flavorless but the flavor was just right. It almost tastes like it was seasoned with fish sauce. It had an awesome sweet flavor and was just the right temperature and size. I thought the bowl was large for the price. I liked that it was made pretty quickly and that I didn't need to interact with anyone while ordering it or paying for it. You order off of an iPad at the counter and are given a number on a receipt. When you pay, you take your food item to a self-checkout kiosk and scan your receipt and then pay. The process was seamless and modern. I'd order this bowl again even if it wasn't in an airport. You could add meat to the bowl for an additional $3. The chef cooks up front for show but food is also made out back. Outside of noodles, they have wontons and egg rolls. Of the food stands in this area, this stand was most crowded and for good reason. I didn't think I'd finish my bowl because it was large but I finished it and even wanted more. I'm thoroughly surprised by the quality of the flavor for an airport food stand!
My husband and I have been to Newark airport twice in the past two days and have experienced the same lack of service at Wabi-Sabi. On the first day, we were in the gate area C70+, around 11:30pm and the restaurant was not only closed but the workers were standing in and were upset when people would ask them if there were open yet. For this to have been in a market style setting where all of the other restaurants were open you would think they would have a sign up or welcome the questions from people. Well today, we are in the gate area C120+ and unfortunately have experienced the same lack of customer service. At 11:45am, the 4 employees for both Custom Burgers and Wabi-Sabi were standing behind the counter, as though they were open. I proceeded to order and was informed "we are not open." When I asked what time they open, she responded, "I don't know. We are waiting on our manager."' I then watched another customer walk up, ask similar questions and be provided with the same response but maybe even a little more rude. She completely left the marker area. It is probably time a few changes are implemented such as curtains or a closed window that is only opened once they are open and ready to serve. Also, additional custom service training for the employees. We will most certainly refrain from patronizing the market area next time we are in the Newark airport.
Worst experience ever, rude attendant, zero concern for customer service or fulfilling a paid order.I made the mistake of ordering from the tablets electronic system on table 1081 by gate C133 at EWR airport (just across the aisle!), and food was delivered later on, except for a Classic Strawberry Banana Smoothie. The waiter didn’t offer any explanation or seemed to remember the beverage in the order. After eating and waiting for half an hour, I walked to the CIBO Express stand which was the only entity mentioned in the email receipt, and they pointed me to the WorldNectar stand, where, after waiting for another 7 minutes, I was received by a rude lady telling me to wait longer until she could attend other (non-existent) client orders. In the end I was just told they didn’t have any more Strawberry Banana, so I would have to talk to my server (nowhere to be found) to get my money back as she couldn’t do anything.Conclusion: don’t trust technology here. Your receipt won’t say who are you actually getting your food from, and if you can’t find your original server, you’ll be out of luck. Besides that, there’s a Jamaba Juice just steps away, so it’s easier to walk there and get a good Smoothie without the wait, unaccountably and drama at WorldNectar, EWR’s worst customer service smoothie place!
Horrible for even airport standards, which usually means overpriced tolerable food. This was overpriced and intolerable. They cook the food at the adjacent Custom Burger kitchen. My boyfriend ordered the Singapore noodles -- overcooked noodles doused with curry. I had the veggie stir fry -- overcooked noodles doused with a strangely sweet sauce. Avoid this place.
I went to get a juice. No one working there gave me a second glance. When I asked if they were out of a smoothie that wasn’t showing up on their self serve kiosk, the woman working the counter took a nasty tone and told me she was helping someone else. Needless to say Jamba Juice got my business today. Absolutely no reason to talk to a customer in that tone. It wasn’t even busy.
Totally incompetent staff. How do these people get a job?! I can't imagine what the interview process was. "Hey are you willing to do something as simple as smile? No. Will you make eye contact? No. Do you even wanna work? No. You're hired!" Paid $6 for 1 egg roll when it would have cost $4.50 for TWO egg rolls if we had ordered differently on the iPad, when we asked the "worker" (using that term VERY loosely) about the egg roll all she gave us was a shoulder shrug and walked away. This is not the greatness in the labor force that makes America great. Please hire new humans.
$11 for the worst stir fry noodles I've ever had, even at an airport. $2 extra for 3 pieces of broccoli that had started to go bad. Minor adjustments to the process could actually turn this into a good meal if someone taught the employees how to cook noodles and vegetables, but as it stands it's awful.
Restaurantji Recommends
Worst coffeeplace I've ever tried. Wanted to order a hot latte before a flight. Showed up and waited in line 10m as one attendant was making coffees to other customers and her two colleagues were ignoring everyone else on their phones. Worse: I get my coffee, go sit at my gate, take a sip and almost threw up immediately. The coffee smells like fuel and tastes like garbage. I run back to World Bean and talk to the barista about how I'm nauseous because of the drink and she tells me "she knows" and she's aware of the issue - the coffee machine overheated. She made me a hot coffee that tasted like poison, and made me want to throw up. Instead of offering of refund, the only thing she said was "I can't do anything, the machine is now shut down" and told me I could grab a cup of drip coffee instead. I would have expected at least a refund. No luck. Avoid at all costs.
I don't mind standing in line for a good cause, but senseless queuing tends to piss me off. World Bean in Terminal C @ Newark International Airport crossed the line. First I found myself standing in line to order coffee, or at least I thought that was what I was doing. Nope. It was only on the line to pay for the coffee, but if I didn't want a barista to make something for me, I had to join a second line to pour it myself. Two queues for a third rate cuppa joe was more than I could tolerate, so I jumped off the first line and said "goodbye" to Mr. W. Bean. The java on the flight might be hair curling, but at least it was still free with a tea biscuit. Dope.
Horrible service, and apparently the flat white only comes in small, which I wasn't told until after I ordered. Doesn't really matter anyway, because it's pretty close to the worst-tasting coffee drink I've ever had. Do yourself a favor and walk down the concourse towards Gate 86 and go to Starbucks.
On layover we stopped here for coffee and I witnessed the workers rudely respond to customers' questions. I would understand if they were asking d*** questions but one was clarifying if they were out of a specific muffin and the other was kindly asking for more napkins because the holder was empty. Additionally the counters were a mess and I went in search of creamer and instead found mold! Gross. Neither got what they came for. However I gave two stars because the coffee was strong and decent. But the staff was subpar.
Realy large woman who can't be bothered to help, or take a simple order. She rolled her eyes when I said: "Yes" because I was standing in front of her, not 2 feet from her face, waiting to give her my order while she finished her random conversation with another employee. She finally turned to me and asked: You want to order sumthin'!? I said hello and good morning at least 3 times to get her full attention. She just kept ignoring me. She then directed me to self checkout which only took credit cards. I'm carrying only cash. I asked her politely if there were checkouts for cash. Again with the eye roll and she waved me off saying the other side. Another attendant was mindful and apologetic. I fly out from United often, almost always these gates, since I'm heading to Miami. The coffee shops suck but it's what we have...XD