“I was recently in Morristown near this location after a doctor's appointment and I walked into the store before they were truly open. I spoke with this nice lady and another employee Jack who said they were previous employees and that a new owner had recently taken over. Initially I was not going to wait for the pretzels to be made and baked, but I did end up waiting. They were so nice, friendly, and kept an open dialogue while I waited. Not only did they give me the product I ordered, but a bit more additionally for waiting. The new manager I think has his customer service and priorities on steering this store in a positive direction. I will pay them a visit whenever I am in town.“
“Don’t know what his name was, but I held the elevator door open for him since he had the cart full of pretzels. He thanked me with a cup of pretzel nuggets. I don’t know what your name was, but thank you so much! That was incredibly kind of you -my daughter appreciated your kindness. :)“