Domino's Pizza

333 Union Ave, Rutherford
(201) 933-7900

Recent Reviews

Simmi subash

We had a truly bad experience at this place! I was shocked to see the numerous negative reviews after the fact and trust me I am not surprised!!!This was our second encounter with the pizza debacle, where the WRONG PIZZA was handed out despite our specific BEEF topping request . Not only was the beef topping missing, but the staff was incredibly unhelpful and rude when we called to report the issue. After many arguments we were eventually left on hold for 20 minutes. The lady who attended to us was utterly uncooperative and displayed a blatant lack of customer service. Unfortunately, I can't give a negative star rating, so I'll have to settle for 1 star."

Atmosphere: 1

Binu Chandrababu

Very bad experience many times . The staff is very rude

Atmosphere: 1

Food: 1

Service: 1

Michie S

I blinked and our office lunch had arrived! Ashley and Brendan are a great team. This is the best service we have received from a Domino's and we will continue placing our office lunch orders from this location.

Atmosphere: 5

Food: 5

Service: 5

luis lopez

Late and cold

Food: 2

Service: 1

John Saldarriaga

Where do I begin? First, I chose contactless delivery and the order stated it was delivered shortly after I ordered it. However, the food was not delivered to the table by the door. When I checked my Ring camera, I saw that the delivery driver, Zakaria, delivered it to my neighbor's house. Upon going next door, we saw that the food was not outside (presumably the neighbors took food that was not theirs.) I called the store who got in contact with the delivery driver and the driver said that they delivered the food to a man at the "correct" location. That was false because #1 I saw him on the ring camera and #2 it was supposed to be contactless so no one was supposed to meet the driver at the door. The delivery driver himself then called me from his cell phone and started to argue with me that he delivered the house to the correct location. He couldn't even describe my house which has many colorful lights on it for spring decoration. He was incredibly rude to me on the phone. So I called the store location again and after much back and forth they said they would send a new driver out. After 2.5 hours, the food finally arrived, but at that point, the kids who the food was intended for had left my house already so it was pointless as I am lactose intolerant and cannot eat any of the food. Again, I called the store and spoke to two incompetent managers who were no help whatsoever and were not even apologetic. They then claimed they could not release the name of the delivery driver, even though the tracker showed his name, Zakaria. They refused to refund me my order and did not even offer any sort of apology or offer for the trouble that I went through. This location consistently gets negative reviews online and this is the 3rd time I have had an issue with this store, every time waiting almost 3 hours for my order. This is unacceptable and I told the location that I would NEVER use them again and WILL NOT ORDER Dominos anymore because the delivery option forces me to use this location.

Food: 1

Service: 1

L Stuffle

It will literally take 25 minutes to get my pizza each time…after it leaves the store….and I live a few blocks away. First they go to, Lyndhurst to deliver several pizzas, then deliver mine last. Every time. And I literally live a few blocks away,

Catalina Correal

I am very disappointed of the Customer Service, just called at 9:20am on 02/22/2024 to let them know my pizza is for 11:30am and the guy pickup the phone saying “Ms. We are closed and hung up the phone” that was very very rude.

Food: 4

Service: 1

Recommended dishes: Pepperoni Pizza

Jackie Briggs

Terrible food. My son and I ate lunch at this resturant and both got sick a couple hours later. Do not eat here, it will ruin your week. Bathrooms were also filthy. I saw rats in the back running around, completely unacceptable.

Atmosphere: 1

Food: 1

Service: 2

Sasaki Kojiro

The pizza sucks each slice was inconsistent with toppings and how cooked it was. Salad was so rotted I had to throw it away. Awful. Anyone with more than a one star review was paid for sure.

Atmosphere: 1

Food: 1

Service: 1

Isaac Alcantara

The worst pizza I've ever eaten. The middle wasn't well cooked. I promised myself never to come back.

Atmosphere: 1

Food: 1

Service: 1

A Zak

Absolutely the worst pizza I have had in 5 years. Frozen pizza tastes

Atmosphere: 1

Food: 1

Service: 1

Louis D'Andrea

Nice Domino's. Nice staff, fast service, good food and normal prices. Not overpriced like most pizzerias today.

Atmosphere: 2

Food: 3

Service: 4

Recommended dishes: 3 Topping Pizzai, Boneless Chicken, Sides, Chicken Parmigiana Sandwich

millan murillo

Food was good but they took tooo much time to delivery ? …and store is 5 minutes away.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Fiery Hawaiian Pizza, Memphis BBQ Chicken Pizza

Machhinder Sharma

Great service and

Atmosphere: 5

Food: 5

Service: 5

bryan menendez

Derick on 11/06/23 was the rudest person I have encountered. Wrong item and missing order! Called me a liar that he had given me the said missing item which he didn’t! And when showed him the incorrect order he walks away and ignored me for 2 minutes. Asked for a refund for the items and said I had to wait till he had time as he didn’t have the time to do it. Asked for the customer support number and said he doesn’t know it. Don’t bother ordering here and save yourself the trouble!

Atmosphere: 1

Food: 1

Service: 1

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