Cold Stone Creamery
$ • Ice Cream, Custom Cakes
Hours:
495 Prospect Ave, West Orange
(973) 731-1592
Customers' Favorites
Cold Stone Creamery Reviews
I would never go back to this cold stone again. Need new employees with great customer service. My order wasn’t prepared when I place the order and one of the employees didn’t have on gloves or hair net. This was a very unwelcoming place and they didn’t have the fudge brownie ice cream and I should been reimburse for my money. I went to plenty of cold stones and this was one of the worst I’ve ever been to. The rest were clean and welcoming. Please do better not happy.
Came for Ice Cream at 9:15pm, 45 minutes before closing, & the doors were locked because apparently they were closing already. There were customers inside but they weren’t allowing people in anymore. If the location is supposed to close at 10pm why are they locking their doors 45 minutes before the closing time listed. Ridiculous!
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 10PM |
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I waited 16 minutes before I got my order in, because three girls were having their conversations, and then when my friends and I were being helped by one person, the other two refused to help my friends and went on to other people who had just arrived. It’s prodigious and disgraceful, how the staff here conducted.