Shahi Palace Restaurant & Steak House

Name: Shahi Palace Restaurant & Steak House
Address: 680 Amboy Ave, Woodbridge, New Jersey, 07095, US
Telephone: (732) 218-8899
Price range: $$
Rating: 3.8

$$ • Pakistani, Indian, Halal

Hours:
680 Amboy Ave, Woodbridge
(732) 218-8899

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About Shahi Palace Restaurant & Steak House

Shahi Palace Restaurant & Steak House is a restaurant that offers catering services. They have been praised for the taste and presentation of their food in catering events. The restaurant is a great place to go with family and friends, with a nice atmosphere. The BBQ platter and goat karahi are particularly enjoyed by customers.

The restaurant's naan is also a highlight of the dining experience. However, there have been some concerns about the level of customer service provided. There have been issues with communication and follow-through on promises, such as providing all agreed-upon dishes and sending home leftover food as promised.

The owner has been described as responsive and flexible during the planning process of events, but not as attentive during the events themselves. The staff, who handle the service, have to go back and forth to the owner for specifics.

The food is generally described as tasty, fresh, hot and delicious. The cleanliness of the restaurant has been noted as an area for improvement. There is a perception that profits are being prioritized over the maintenance and updating of the establishment.

In summary, Shahi Palace Restaurant & Steak House is a restaurant that offers delicious food, particularly in catering events, but has room for improvement in customer service and follow-through on promises. The restaurant is a nice place to go with family and friends, but the cleanliness and customer service could be improved.