My husband and I went tonight because we are passing through for work. We decided to get a sweet treat for dessert and went through the drive through. We ordered two brownie sundaes one with chocolate chip cookie dough and one with chocolate ice cream. We only wanted whipped cream on top with caramel drizzle on the cookie dough and hot fudge on the chocolate as well as no nuts for either. We get to the window and the lady takes our card saying $6 something before rushing off. Obviously wrong, so when she get back I tell her that’s wrong before she runs off again. And before I can say anything else she snaps okay you don’t have to be rude. She barely listens as I tell her the order then charges our card for another. A minute later a different person comes back asking for full payment. This person was understanding and left to finish our order. When we got our order I try to explain I wasn’t trying to be rude to the first young woman but she only rolled her eyes at me. Turns out one sundae did not get the caramel drizzle and they put nuts on the chocolate Sunday. I called asked for a manager but was told I was talking to the manager when it sounded like the young woman that accused me of being rude. After that realization I just explained I wasn’t being rude and they had an employee snapping at customers. I did not want to go back to get it fixed if it meant dealing with that young woman again.
Sara M.
My husband and I went tonight because we are passing through for work. We decided to get a sweet treat for dessert and went through the drive through. We ordered two brownie sundaes one with chocolate chip cookie dough and one with chocolate ice cream. We only wanted whipped cream on top with caramel drizzle on the cookie dough and hot fudge on the chocolate as well as no nuts for either. We get to the window and the lady takes our card saying $6 something before rushing off. Obviously wrong, so when she get back I tell her that's wrong before she runs off again. And before I can say anything else she snaps okay you don't have to be rude. She barely listens as I tell her the order then charges our card for another. A minute later a different person comes back asking for full payment. This person was understanding and left to finish our order. When we got our order I try to explain I wasn't trying to be rude to the first young woman but she only rolled her eyes at me. Turns out one sundae did not get the caramel drizzle and they put nuts on the chocolate Sunday. I called asked for a manager but was told I was talking to the manager when it sounded like the young woman that accused me of being rude. After that realization I just explained I wasn't being rude and they had an employee snapping at customers. I did not want to go back to get it fixed if it meant dealing with that young woman again.
Peter Reymer
Delicious ice cream as always
Cliff Parker
Busy, but staff was working hard
Benjamin Covarrubias
Always love Baskin Robbins. Never have a bad experience.
Terra Wright
Baskin-Robbins is the best! We're very speedy with my order yesterday.
Joshua Stilwell
Emily was extremely helpful, happy, and knowledgeable about flavors and complementary tastes. She didn't rush our decision making and even offered for us to try more samples to help out. She's a gem and well worth for management to pay attention to and pay more for! Her service and smile made our night end on a great note.
Brittany Maes
Took home the cutest little melting snowman cake for my husband and my daughters birthday. Loved it ?
SNJ2 NNM
Needed a small cake for a birthday celebration and this was perfect. Peanut Butter Chocolate. A bit pricey but then again everything is more pricey. Worth it though.
Karina Robles
This is always a delightful treat anytime, the staff is very friendly and great with recommendations, Raquel suggestions the Oreo Cold Brew and Baseball Nut, boy was it yummy.
Stopped in for some ice cream ?with the kids and it didn't disappoint. Store was clean, tons of flavors, and even had a drive through!
Michael Ellison
This ice cream seemed dreamier and creamier back in the Cretaceous Period, when both Baskin-Robbins and I were young. Still quite a treat on a summer's day, though.
Blade Jones
Very clean. Nice crew. Ice cream was very cold.
Elise Goodgaine
The staff here was very cold and stand-offish. Made it feel like it was a chore to fill an order and provide service. Not worth the stop at this location. Ice cream was fine the chocolate shake was bland.
Zoe K.
*EXCELLENT QUALITY AS ALWAYS* Great service All the flavors you know and love My favorite is jamoca almond fudge Plenty of parking Enjoy!
My husband and I went tonight because we are passing through for work. We decided to get a sweet treat for dessert and went through the drive through. We ordered two brownie sundaes one with chocolate chip cookie dough and one with chocolate ice cream. We only wanted whipped cream on top with caramel drizzle on the cookie dough and hot fudge on the chocolate as well as no nuts for either. We get to the window and the lady takes our card saying $6 something before rushing off. Obviously wrong, so when she get back I tell her that’s wrong before she runs off again. And before I can say anything else she snaps okay you don’t have to be rude. She barely listens as I tell her the order then charges our card for another. A minute later a different person comes back asking for full payment. This person was understanding and left to finish our order. When we got our order I try to explain I wasn’t trying to be rude to the first young woman but she only rolled her eyes at me. Turns out one sundae did not get the caramel drizzle and they put nuts on the chocolate Sunday. I called asked for a manager but was told I was talking to the manager when it sounded like the young woman that accused me of being rude. After that realization I just explained I wasn’t being rude and they had an employee snapping at customers. I did not want to go back to get it fixed if it meant dealing with that young woman again.
My husband and I went tonight because we are passing through for work. We decided to get a sweet treat for dessert and went through the drive through. We ordered two brownie sundaes one with chocolate chip cookie dough and one with chocolate ice cream. We only wanted whipped cream on top with caramel drizzle on the cookie dough and hot fudge on the chocolate as well as no nuts for either. We get to the window and the lady takes our card saying $6 something before rushing off. Obviously wrong, so when she get back I tell her that's wrong before she runs off again. And before I can say anything else she snaps okay you don't have to be rude. She barely listens as I tell her the order then charges our card for another. A minute later a different person comes back asking for full payment. This person was understanding and left to finish our order. When we got our order I try to explain I wasn't trying to be rude to the first young woman but she only rolled her eyes at me. Turns out one sundae did not get the caramel drizzle and they put nuts on the chocolate Sunday. I called asked for a manager but was told I was talking to the manager when it sounded like the young woman that accused me of being rude. After that realization I just explained I wasn't being rude and they had an employee snapping at customers. I did not want to go back to get it fixed if it meant dealing with that young woman again.
Delicious ice cream as always
Busy, but staff was working hard
Always love Baskin Robbins. Never have a bad experience.
Baskin-Robbins is the best! We're very speedy with my order yesterday.
Emily was extremely helpful, happy, and knowledgeable about flavors and complementary tastes. She didn't rush our decision making and even offered for us to try more samples to help out. She's a gem and well worth for management to pay attention to and pay more for! Her service and smile made our night end on a great note.
Took home the cutest little melting snowman cake for my husband and my daughters birthday. Loved it ?
Needed a small cake for a birthday celebration and this was perfect. Peanut Butter Chocolate. A bit pricey but then again everything is more pricey. Worth it though.
This is always a delightful treat anytime, the staff is very friendly and great with recommendations, Raquel suggestions the Oreo Cold Brew and Baseball Nut, boy was it yummy.
Restaurantji Recommends
Stopped in for some ice cream ?with the kids and it didn't disappoint. Store was clean, tons of flavors, and even had a drive through!
This ice cream seemed dreamier and creamier back in the Cretaceous Period, when both Baskin-Robbins and I were young. Still quite a treat on a summer's day, though.
Very clean. Nice crew. Ice cream was very cold.
The staff here was very cold and stand-offish. Made it feel like it was a chore to fill an order and provide service. Not worth the stop at this location. Ice cream was fine the chocolate shake was bland.
*EXCELLENT QUALITY AS ALWAYS* Great service All the flavors you know and love My favorite is jamoca almond fudge Plenty of parking Enjoy!