Tried the new foot long pretzel cookie & the chirro all were fantastic bought 1 of each & splits with husband it was a great meal. Tasted great & more than enough for a meal. I'm in my 70s so I can eat whatever i want so don't judge me.
Food: 5
Service: 5
Recommended dishes: Cookies
Damion Stoen
Hours on here are out of date or something. The times I've been I've gotten decent food and service. Missed 1 star because they're closed sundays.
Atmosphere: 4
Food: 4
Service: 4
CatWithABat
I don't usually right reviews but I was treated very rudely and was spoken to with an unprofessional attitude. Good food very poorly treated..
Atmosphere: 2
Food: 5
Service: 1
Gulf Foxtrot
This was a last resort for a brown bag lunch for the field. It's open early in the morning and ready to make sandwiches. Very clean kitchen and dining area. My bread was freshly made and was served with a delicious sandwich. The only thing missing was the eggs to make breakfast sandwiches.*******Update************Now I see why the low rating for services from this establishment. One young lady in particular that works there was rude and condescending when asked about the ingredients of a particular item on the menu. I don't know if she is on the spectrum but she shouldn't be allowed to interact with the public if she is going to exhibit the behavior I witnessed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Riley Owens
Customer service was atrocious. Lady was very rude and strange also wasn't wearing shoes which seems like it shouldn't be allowed. Would never come back.
Lizbet Cortes
Made an online order and called right away to cancel, was told I was wasn’t able to get a refund because “food was made”
Atmosphere: 1
Service: 1
J
Naval air station Fallon Subway LeadershipI am writing to express my deep disappointment and frustration regarding the rude and disrespectful customer service I recently encountered at your Subway restaurant. The experience left me feeling disrespected and undervalued as a customer.Upon entering the establishment, I approached the counter to place my order. However, instead of being greeted with a welcoming and friendly demeanor, the employee displayed a condescending and dismissive attitude. It was clear that they had no interest in providing quality customer service.To make matters worse, when I requested to have bacon added to my sandwich and heated up, I was met with unnecessary hostility. The employee seemed irritated by such a simple request, as if it were an inconvenience to them. Their tone and body language were highly unprofessional and completely unacceptable.As a loyal customer, I expect to be treated with respect and courtesy when patronizing your establishment. The rude behavior exhibited by your employee not only tarnished my dining experience but also reflects poorly on your brand as a whole.I strongly urge you to address this issue promptly. It is crucial for your team to understand the importance of delivering exceptional customer service and treating each customer with dignity. No one should have to endure such disrespectful treatment when simply attempting to enjoy a meal.I sincerely hope that you take my complaint seriously and take appropriate actions to rectify this situation. Your attention to this matter will not only regain my trust as a customer but also ensure that others do not have to endure similar treatment in the future.I look forward to hearing from you regarding the steps you plan to take to address this matter.
Atmosphere: 1
Food: 4
Service: 1
Levi Jesser
The food and atmosphere is good. Although the people working need to understand not everyone has time to talk. Fast, timely, and friendly should be the standard. Today it took 15 and a half mins to get a sandwich with only two people in line.
Atmosphere: 4
Food: 4
Service: 1
Laura Blais
Way over priced for the amount of food that was purchased!!!!!!!!!!!!!!
Service is always good. Would be 5, sometimes there's just af ton of people.
Sylvia Morris
Visited the store, I was the only customer there, I ordered two sandwiches. Two people were working one was complaining about having to help customers. When my order was finish she walked away and started making sandwiches with the other employee. I waited, then asked can you please ring me up. She says “I’m working on online orders and will have to take my gloves off and then put new ones on.” I said, I’m here in front of you, are you saying online orders are more important than a customer in front of you?” She groaned as if I put her out to pay for my food. She needs to be fired….. complains about helping customers and treats them this way. I’ll never go back into this store again.
Nikki C.
I have been to this location a few times prior to this review. Every time I've come here, it's been a pleasant experience. Each time I've had a different woman take care of me. The ladies that work here are really nice and very polite. This location is in the Fallon Naval Base so as you can imagine it can get pretty busy here during lunch time but I have always seen them handle the rush really well. On top of that, the store looks very clean and in good presentation. One of the better Subway restaurants I've been to.
Nick
I use the online app and have no complaints...they get it right everytime
yari Andrade
Someone get the lady some help , she's always struggling with long lines when making sandwiches because there are too many people, like hire other person !!
Tried the new foot long pretzel cookie & the chirro all were fantastic bought 1 of each & splits with husband it was a great meal. Tasted great & more than enough for a meal. I'm in my 70s so I can eat whatever i want so don't judge me.
Food: 5
Service: 5
Recommended dishes: Cookies
Hours on here are out of date or something. The times I've been I've gotten decent food and service. Missed 1 star because they're closed sundays.
Atmosphere: 4
Food: 4
Service: 4
I don't usually right reviews but I was treated very rudely and was spoken to with an unprofessional attitude. Good food very poorly treated..
Atmosphere: 2
Food: 5
Service: 1
This was a last resort for a brown bag lunch for the field. It's open early in the morning and ready to make sandwiches. Very clean kitchen and dining area. My bread was freshly made and was served with a delicious sandwich. The only thing missing was the eggs to make breakfast sandwiches.*******Update************Now I see why the low rating for services from this establishment. One young lady in particular that works there was rude and condescending when asked about the ingredients of a particular item on the menu. I don't know if she is on the spectrum but she shouldn't be allowed to interact with the public if she is going to exhibit the behavior I witnessed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Customer service was atrocious. Lady was very rude and strange also wasn't wearing shoes which seems like it shouldn't be allowed. Would never come back.
Made an online order and called right away to cancel, was told I was wasn’t able to get a refund because “food was made”
Atmosphere: 1
Service: 1
Naval air station Fallon Subway LeadershipI am writing to express my deep disappointment and frustration regarding the rude and disrespectful customer service I recently encountered at your Subway restaurant. The experience left me feeling disrespected and undervalued as a customer.Upon entering the establishment, I approached the counter to place my order. However, instead of being greeted with a welcoming and friendly demeanor, the employee displayed a condescending and dismissive attitude. It was clear that they had no interest in providing quality customer service.To make matters worse, when I requested to have bacon added to my sandwich and heated up, I was met with unnecessary hostility. The employee seemed irritated by such a simple request, as if it were an inconvenience to them. Their tone and body language were highly unprofessional and completely unacceptable.As a loyal customer, I expect to be treated with respect and courtesy when patronizing your establishment. The rude behavior exhibited by your employee not only tarnished my dining experience but also reflects poorly on your brand as a whole.I strongly urge you to address this issue promptly. It is crucial for your team to understand the importance of delivering exceptional customer service and treating each customer with dignity. No one should have to endure such disrespectful treatment when simply attempting to enjoy a meal.I sincerely hope that you take my complaint seriously and take appropriate actions to rectify this situation. Your attention to this matter will not only regain my trust as a customer but also ensure that others do not have to endure similar treatment in the future.I look forward to hearing from you regarding the steps you plan to take to address this matter.
Atmosphere: 1
Food: 4
Service: 1
The food and atmosphere is good. Although the people working need to understand not everyone has time to talk. Fast, timely, and friendly should be the standard. Today it took 15 and a half mins to get a sandwich with only two people in line.
Atmosphere: 4
Food: 4
Service: 1
Way over priced for the amount of food that was purchased!!!!!!!!!!!!!!
One of the better Subways
Restaurantji Recommends
Service is always good. Would be 5, sometimes there's just af ton of people.
Visited the store, I was the only customer there, I ordered two sandwiches. Two people were working one was complaining about having to help customers. When my order was finish she walked away and started making sandwiches with the other employee. I waited, then asked can you please ring me up. She says “I’m working on online orders and will have to take my gloves off and then put new ones on.” I said, I’m here in front of you, are you saying online orders are more important than a customer in front of you?” She groaned as if I put her out to pay for my food. She needs to be fired….. complains about helping customers and treats them this way. I’ll never go back into this store again.
I have been to this location a few times prior to this review. Every time I've come here, it's been a pleasant experience. Each time I've had a different woman take care of me. The ladies that work here are really nice and very polite. This location is in the Fallon Naval Base so as you can imagine it can get pretty busy here during lunch time but I have always seen them handle the rush really well. On top of that, the store looks very clean and in good presentation. One of the better Subway restaurants I've been to.
I use the online app and have no complaints...they get it right everytime
Someone get the lady some help , she's always struggling with long lines when making sandwiches because there are too many people, like hire other person !!