“"As a top-rated DoorDash delivery driver, I frequently pick up orders from this location. My customers and their satisfaction are very important to me. Unfortunately, I have noticed some consistent issues that impact my experience as a representative picking up orders on behalf of customers. The staff often seem rushed and forget items from orders. The ready-for-pickup system is not utilized, so drivers end up waiting for long periods without acknowledgement. I hope this is not indicative of the experience in-store customers receive as well. I know the job can be stressful, but better organization and communication with delivery drivers could go a long way. My hope is that the management will make changes to improve training and efficiency. With some tweaks, this could easily become my preferred Starbucks location for delivery orders. My goal is to provide prompt, complete service to my customers, and this location's operations currently make that difficult."“
“Wonderful staff, Great beverages, fast service, and not least whatsoever the bathrooms are always VERY clean here.. The only problem was there were only one of two bathrooms available. I'm sure it was some sort of covid related regulation but when 3 girls lined up for the bathroom and you are handicapped it did take a while for my turn. Appreciate you all very much“
“One of the few Starbucks I enjoy. Like most, the music is way too loud, and it's usually some genre of music that isn't calming or relaxing. Corporate - have you thought of just playing chill music or instrumentals? Or recommending this music to your franchises? Ppl go to Starbucks to converse or study, not to dance.Also - it seems they only hire females at this location. It's a common hiring bias throughout society, though, at the entry level... It's a well lit store though, and it's clean. Too many Starbucks are dim, and messy, all they need is smoke in the room to make it feel like a speak easy.“
“What a nice atmosphere in this Starbucks in Sparks, off Los Altos Pky. My first time in. I ordered a Hot Chestnut Praline Latte with whipped cream and special sprinkles. I also bought 3 snowman cookies for my stocking stuffers and a piece of lemon pound cake to eat with my latte. The staff was friendly and worked like a team. I loved my experience here and I will tell all my friends to visit...I also live down the street so I will be back! Julie A“
“I love coming to this Starbucks. I come here fairly often before work. They are always very quick but very friendly. Today Francis served me and they were so friendly and a little ray of sunshine. There are also two women who served me previously but I didn't get their names. They are always so friendly to myself and my puppy. They always greet her and then when we leave they say "bye pepper" to her which I just love. Highly recommend this location.“
“Very friendly staff, the food is always cooked very well and the drinks are fabulous. Considering its always busy, the quality never wavers, and that's impressive!Wheelchair accessibility: The dining and ordering areas are all accessible and the restroom is as well.“
“I gave it 5 stars but just the other day I saw a drink thrown by a customer at the barista. The woman that threw it was around 65-70ish and it's so messed up. Starbucks should all have any person who does this charged with law enforcement.“
“They take SUCH good care of us here! We go to this Starbucks literally every morning and we have great conversations with the staff who are so sweet and hard working. I can't say enough good things about them and the store, especially with how well they manage everything (even when short-staffed). The staff has great attitudes, and any customer with a poor attitude should consider how much the staff members put up with on a daily basis with smiles on their faces.“
“I went in today and the worker there was really friendly. She has snakebites and her septum pierced, I think her name was Seanna. Anyways, she was extremely nice to me and even recommended a drink for me to try. She was busy though, I saw that she was the only one behind the counter so I didn't want to interrupt her and her job. I will definitely come back :)“
“This place opens before the rest of the eateries at the resort, so I came here about five mornings in a row for early breakfast and it was consistently good, hot, and quick. Friendly staff and nice area to sit and relax helps. They do get busy like all of them so go early if you can.“
“I’ve always had pretty awesome service at this location. Today, Thomas (I hope I spelled his name correctly) was extra nice and helpful. There was a tiny line behind me and he greeted me and every customer so cheerily and friendly. I really appreciated his friendliness!“
“This store is so awesome. I come at least 7 times a week! They know me by name now! I try not to blush when I come inside in the mornings, the handsome supervisor Zach just always makes me smile! He works so hard and is so polite to me. Too bad he’s married XD. But for real the manager Paula is one of the bests, she sure does know how to run a store!“