“My favorite Starbucks!! The staff is always polite when I come in before work in the morning. They always get my order right without any kind of issues!!! I seriously love this Starbucks and would travel to get coffee from here on my day off!! The staff is the best!!!“
“This is absolutely the best Starbucks location in the Bronx !! My absolute favorite! The hospitality from the staff is so warming . I can not say it enough, I work at Montefiore hospital and even on my days off I would drive all the way to this Starbucks! Thank you guys for always being so good to me ! AJ , Dame , Don , John and Jose I love you guys I swear !!“
“My drink was delicious, but I also had a brownie. The brownie could have been better, but that's not on the baristas that's from wherever they get them from. I did have to wait longer than expected to get my drink, (although there wasn't anyone in front of me, just a mobile order), but I made my bus so I didn't really mind.“
“All the worker are super sweet if they seem a bit angry or down you have to understand they are working 8 hours+ making drinks etc so don't think it's towards you cause all the staff are super cool on an easy going day their service is tops food and drinks great not always 100% but still always good and the atmosphere is pretty quiet unless you go after school hours than it's flooded with loads of kids and parents.“
“I love my local Starbucks. Wonderful staff and they always pay attention to detail. They are always kind and friendly... even to my dog! Shout out to the Parkchester Starbucks for always being professional and ready to serve their community.“
“I've been going to the bay plaza location for years and never have I gotten an order so alarming to me. I ordered a venti sized hot macchiato and was sipping it until it was done. Towards the last drops I kept on hearing a thump like sound coming from my cup. I opened the cup and I found a long plastic bag all shriveled up. I was drinking my drink with plastic inside. I don't even know if the plastic was dirty or even if it had something inside that had maybe dissolved with the coffee. I hope and pray that I don't get sick from this negligence from whoever prepared my drink. I feel so insulted and furious. Why will there be a plastic bag inside someone's drink. It looked like the plastic cups where their cups are stored. I hope is that and nothing else. I'm very disappointed from this type of service I received. I want to thunk that this was done accidentally, but I don't know. At this point I don't even want to return. It's a shame because I really enjoy starbucks and this location is the only one available to me as I'm working.“
“Today I had the blessing of coming across 3 of the finest barista in town Darius, Manuel & Tyler! I was gruel having the worst day and these 3 gentlemen perked me up with kindness and grace! I would come back here everyday for them if I can! Being a manger and knowing this field isn’t ez they handle me with grace!“
“Very professional and/or sweet staff. Lost a star on food cause they get orders wrong once in a while, but nothing worth getting upset over, or they run out of stuff often. Lost a star on service cause they've been frequently closing and only doing drive thru, or closing all together. seating area is good, clean, floor to ceiling windows so well lit. Wish they had more square footage so they could have more seating with more cozy or comfy seating options.“
“I have never been to a Starbucks where I’ve encountered people who really do treat their customers like family! Customer service is top notch at this location. Every staff member is attentive, knowledgeable and compassionate towards their customers. The environment is welcoming towards every customer!!! I always feel like it’s not an encounter with strangers but an experience with family!! Keep up the amazing work team❤️❤️❤️❤️❤️❤️“