Dunkin'

272 Broadway, Brooklyn
(718) 388-0847

Recent Reviews

D S

THIS USED TO BE THE BEST DUNKIN DONUTS WHEN THE FEMALE MANAGER WAS THERE PINPUSH! NOW, THIS DUNKIN DONUTS HAS TURNED INTO AN ATROCIOUS DISGUSTING FAST FOOD CHAIN RESTAURANT! THE WORKERS ARE HORRIBLE, LOW STAFFED, THE MANAGER IS DOWNRIGHT RUDE TO CUSTOMERS AND EVEN THEIR OWN EMPLOYEES! THEY MAKE SO MANY INCORRECT ORDERS, AND THAN DON’T WANT TO REFUND YOU BACK WHAT ORDERS THEY CHARGED YOU FOR INCORRECTLY! THE WORKERS ARE ALL RUDE WITH THE EXCEPTION OF THE YOUNG GIRL WITH THE HIJAB SHE SEEMS NICE & UNDERSTANDING TOWARDS THE CUSTOMERS BUT EVEN SHE GETS THE HEAT OF THE SNOB MANAGER THEY HAVE THERE! WHY DID THE CORPORATE CHANGE THE PREVIOUS EMPLOYEES THEY WERE ALL THE BEST AND BROUGHT POSITIVITY TO THE ATMOSPHERE ON A DAILY BASIS AND KEPT THE CUSTOMERS SO HAPPY AND ALWAYS WORKED HARD AND QUICKLY. THEY WERE A TRUE BLESSING! THAN THEY BOUGHT THIS BUNCH OF INCOMPETENT CREW THAT DO NOT KNOW HOW TO RUN THE FRANCHISE!!! WHY? THAT IS UNFAIR TO THE CUSTOMERS! ? I WILL NOT COME HERE AGAIN AND WILL SPREAD THE WORD HOW POORLY THEY TREAT THE CUSTOMERS BECAUSE THEY ARE UNDER PRESSURE! IF THAT IS THE CASE LOOK FOR OTHER WORK AND BRING POSITIVE EMPLOYEES BACK TO 272 BROADWAY, BROOKLYN, NY 11211! I DO NOT RECOMMEND THIS DUNKIN DONUT DO NOT SAY YOU WERE NOT WARNED ITS ABSOLUTELY THE WORST!!! WAITED ON LINE MORE THAN 20-25 MINUTES WITH 2 PEOPLE IN FRONT OF ME! THATS UNNECESSARY!!

Atmosphere: 1

Food: 1

Service: 1

Mark Haughton

Excellent job.

Service: 5

claribel placeres

Always busy, btw they put way too much cream cheese and overload with jelly on a bagel even though you tell them a little bit please. The coffee taste really bad ??‍♀️it just a nightmare.

Atmosphere: 1

Food: 1

Service: 1

Ricardo Bell

Can make the food right, and can make it so so. I go with 3 stars based on many visits.

Rafee H.

No seating!! ? no chair, no table ❌

Angel “OhsevenX7” Ruiz

Marvelous

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant

Rosina M. Chavarria

Nice staff and

Atmosphere: 5

Food: 5

Service: 5

Dainna Mcmillon

I'm a regular here. The manager knows Mines and my daughter order by heart. They are so nice and sweet.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Hash Browns, Bagels, Donuts

Lupe Rivera

Shame on the young girl working the counter this morning. She completely bypassed me waiting next on line to take a guys order. So I'm guessing Fellas can flash a smile and get skipped at this location. First time I see her there, no name tag but for clarity management should address the young black lady working the register this morning. Not cool, we all have somewhere to be.

Henry B. Molina Jr.

If it's 2023...and you're a food chain called Dunkin donuts (you've heard of them right) and you're stilllllllllll using cardboard straws...there is an issue...I'm going to start asking for regional and general managers when I get a potential soggy straw and you're a fast food chain etc, move that bottom line a bit, trust me Dunkin isn't going anywhere anytime soon...you got mom n pop spots giving out quality eco straws...let's get with it Dunkin, real straw or non soggy eco straw...

Atmosphere: 4

Food: 4

Service: 4

Henry Molina Jr.

If it's 2023...and you're a food chain called Dunkin donuts (you've heard of them right) and you're stilllllllllll using cardboard straws...there is an issue...I'm going to start asking for regional and general managers when I get a potential soggy straw and you're a fast food chain etc, move that bottom line a bit, trust me Dunkin isn't going anywhere anytime soon...you got mom n pop spots giving out quality eco straws...let's get with it Dunkin, real straw or non soggy eco straw...

Marithza Rodriguez

When I went here, the donuts were stale and the coffee tasted like it's been sitting out for hours or as if they haven't put fresh coffee grain in for a day or so. I will not be getting anything at this location.

Food: 1

Nurlan Nuriks

bacon is not crispy it is raw and everything looks no toasted

Savannah

Had plenty of Dunkin but the lady who made my cold brew made it perfect.

Atmosphere: 5

Food: 5

Service: 5

OTF_UR_BOY_ LOS

Horrible I ordered food they didn’t have what I wanted and decided to take it upon themselves to give me something that they thought I would like. Then I asked for my money and they said how about instead u order something else similar and we give to u. Really avoiding giving me my money back

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