Panera Bread

$$ •

Hours:
65 Wolf Rd #100, Colonie
(518) 438-4307

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Take-Out/Delivery Options

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Reviews for Panera Bread

Went through the drive-through today to order two children’s meals and a salad for myself. Customer service was fine however my children didn’t receive half of what is supposed to be in their meal ( yogurt and drinks) and the goddes salad that I ordered had almost nothing in it but kale and lettuce and onions. Honestly, we even threw the bread away on my son’s sandwich because it was rubbery and stale. I’ve never had such a terrible meal experience from Panera.

I just bought the chicken salad sandwich with almonds. I have been buying the same sandwich for years but today was the worst. The chicken salad was dry, the bread was rubbery around the edges, and the tomatoes and lettuce were not fresh. I know that restaurants don't have the business they used to have but I still expect my food to be fresh and tasty.

The place is clean, staff acknowledges your presence when you want to order, the staff goes above and beyond to help you and rectify a problem when a mistake is made. Nobody’s perfect every now and then they slip up with my order, but at least they work even harder to get it right the second time.

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Hours

Monday 6AM - 9PM
Tuesday 6AM - 9PM
Wednesday 6AM - 9PM
Thursday 6AM - 9PM
Friday 6AM - 9PM
Saturday 7AM - 9PM
Sunday 8AM - 8PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.