Horrible service, waited for 15 minutes for TWO WHOPPER JUNIORS, when the food came there was no napkins.
Heather Renfrew
Clean. Polite staff.
Atmosphere: 4
Food: 4
Service: 4
Aaron Kelley
Placed an order online. Got there to pick it up and they had closed the store. I called and they told me I SHOULD get a refund in 24 hours. Was hung up on when I questioned why they couldn’t give me my money back with the same urgency in which they took it. Tried to call corporate and there is no way to have a discussion with a person. concerned I won’t be seeing the money back for my order
Atmosphere: 1
Food: 1
Service: 1
Juan Calvo
Fast friendly service. Workers are great
Atmosphere: 5
Food: 5
Service: 5
Jen Reed Castro
Went thru drive thru around lunch time the other day didn't have to wait, got everything right too and they were very polite everything was great thanks so much!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Jr Meal, Nuggets
Ric “RogueWolfMfr” Thornton
Good food and
Atmosphere: 4
Food: 4
Service: 4
Arczire
Food has gotten a lot better here since last time I went.
Let's be honest. Burger King has the best fast food product, but the worst run stores. Not true at this location! I was a professional cook for many years and I enjoy watching this well run team work. Their clear and constant communication really pays off. I have been to this location a few times and always find it clean, bright, and well stocked.Thanks for being pleasant, professional and dependable.Dietary restrictions: I let them know that I don't eat the buns and they went above and beyond in making an appetizing entree.
Atmosphere: 5
Food: 5
Service: 5
Tragic Endings
Food as expected, the staff are friendly and on top of there work. Music plays softly in background easy to hold conversation .
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Whopper Jr Meal, Rodeo Burger, Fries, Whopper Jr, Chicken Sandwich, Bacon King
John Rehbein
Food is excellent ever time I eat here. Fresh, hot and made perfect. Dining roomis clean, staff is friendly and fast.
We went to burger king to night only to sit and eat our meal look to our left to see a filthy pig changing a kids diaper on a table made all of us sick and management have any thing to say like we were the bad ones will be contacting corp will not be going there any more wish I could not give a star.
Nicholas DeLessio
I'm not generally a fan of Burger King. In my experience their food quality/freshness tends to be very hit and miss, and locations tend to be less well run than their competitors. One day you get a decent burger, the nest you get a heat lamp surprise and they messed up the order. For this reason, if given the choice I'll usually try for one of the other "big three."So it's not to be taken lightly when I say that Cortland's Burger King is a notable exception to the rule. The staff is friendly, the food generally comes out hot and fresh, and service times are generally reasonable. I feel like, after going here, it's the first time I've actually gotten to judge this chain's food on its own merits without the restaurant itself tripping over its own shoe laces and getting in the way of the experience.I'll admit that it's still not my very favorite fast food choice, but I also can't deny that this is the best Burger King gets, it's not bad, I'd get it again, and if you like BK you should be stopping at this location.
Food: 4
Service: 5
Jody Ferreira
Amanda was great taking care of me today.
Peter Kline
I cannot rate the fiod. I had two people in front of me who ordered and after waiting 12 minutes. No one was served in the entire 12 minutes I waited.Me and 3 others walked out. The food is good but the deals I like are over and the food takes too long. This Burger King reminds me of those in a big city run down ghettos. Old and run down. What happened to the good service?
Horrible service, waited for 15 minutes for TWO WHOPPER JUNIORS, when the food came there was no napkins.
Clean. Polite staff.
Atmosphere: 4
Food: 4
Service: 4
Placed an order online. Got there to pick it up and they had closed the store. I called and they told me I SHOULD get a refund in 24 hours. Was hung up on when I questioned why they couldn’t give me my money back with the same urgency in which they took it. Tried to call corporate and there is no way to have a discussion with a person. concerned I won’t be seeing the money back for my order
Atmosphere: 1
Food: 1
Service: 1
Fast friendly service. Workers are great
Atmosphere: 5
Food: 5
Service: 5
Went thru drive thru around lunch time the other day didn't have to wait, got everything right too and they were very polite everything was great thanks so much!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Jr Meal, Nuggets
Good food and
Atmosphere: 4
Food: 4
Service: 4
Food has gotten a lot better here since last time I went.
Food: 4
Service: 4
Recommended dishes: Sandwich, Fries, Chicken Fries
Let's be honest. Burger King has the best fast food product, but the worst run stores. Not true at this location! I was a professional cook for many years and I enjoy watching this well run team work. Their clear and constant communication really pays off. I have been to this location a few times and always find it clean, bright, and well stocked.Thanks for being pleasant, professional and dependable.Dietary restrictions: I let them know that I don't eat the buns and they went above and beyond in making an appetizing entree.
Atmosphere: 5
Food: 5
Service: 5
Food as expected, the staff are friendly and on top of there work. Music plays softly in background easy to hold conversation .
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Whopper Jr Meal, Rodeo Burger, Fries, Whopper Jr, Chicken Sandwich, Bacon King
Food is excellent ever time I eat here. Fresh, hot and made perfect. Dining roomis clean, staff is friendly and fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
Pleasant workers. And fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
We went to burger king to night only to sit and eat our meal look to our left to see a filthy pig changing a kids diaper on a table made all of us sick and management have any thing to say like we were the bad ones will be contacting corp will not be going there any more wish I could not give a star.
I'm not generally a fan of Burger King. In my experience their food quality/freshness tends to be very hit and miss, and locations tend to be less well run than their competitors. One day you get a decent burger, the nest you get a heat lamp surprise and they messed up the order. For this reason, if given the choice I'll usually try for one of the other "big three."So it's not to be taken lightly when I say that Cortland's Burger King is a notable exception to the rule. The staff is friendly, the food generally comes out hot and fresh, and service times are generally reasonable. I feel like, after going here, it's the first time I've actually gotten to judge this chain's food on its own merits without the restaurant itself tripping over its own shoe laces and getting in the way of the experience.I'll admit that it's still not my very favorite fast food choice, but I also can't deny that this is the best Burger King gets, it's not bad, I'd get it again, and if you like BK you should be stopping at this location.
Food: 4
Service: 5
Amanda was great taking care of me today.
I cannot rate the fiod. I had two people in front of me who ordered and after waiting 12 minutes. No one was served in the entire 12 minutes I waited.Me and 3 others walked out. The food is good but the deals I like are over and the food takes too long. This Burger King reminds me of those in a big city run down ghettos. Old and run down. What happened to the good service?
Atmosphere: 1
Service: 1