Friendly Staff. Food served quick and tasted great.
Atmosphere: 5
Food: 5
Service: 5
Sandwiches S.
Food: The pancakes were delicious. We got the Cinn-a-stack, Chocolate Chocolate Chip pancakes, Crispy Hash Browns, Bacon, and Coffee. We also ended up getting hash browns and coffee to go. The pancakes came out so warm and fluffy. Everything was cooked to perfection.Service: The guy who served us was very kind and friendly. He answered all of our questions and made sure we had what we needed in a timely manner. The staff also seems to have good communication and chemistry. The entire time we were there, everything was running smoothly. They all seemed very friendly and gave an amazing atmosphere overall.We will definitely visit this location again in the future. 11/10 dolphins ?
Atmosphere: 5
Food: 5
Service: 5
Ann Cappello
Hubby and I had a nice breakfast, big portions, service was great and very clean. I bit pricey but what isn't today.Dietary restrictions: Gluten free
Atmosphere: 5
Food: 5
Service: 5
Joshua Mathew
My wife found a bit of packaging in her food…We ordered pancakes and supposedly the bag that the batter is stored in some how got in her pancakes. The server was apologetic, but paying 28 dollars for biscuits and gravy (the likes of which were comparable to something you would find at a budget hotel’s continental breakfast) and two coffees is crazy.
Matthew McCabe
A great place from
Atmosphere: 5
Food: 5
Service: 5
Cassandra S.
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World-Famous Pancake Combo
RJ Colucci
It's an IHOP, what more can one say? The staff are fast and kind, taking that extra effort to smile. It's fine, good enough for a Saturday morning stack of pancakes or a waffle.
Atmosphere: 4
Food: 4
Service: 5
Kat B.
We went for dinner tonight and had a frustrating experience. The restaurant was busy but not overcrowded. They were clearly short staffed and it was fairly chaotic, but I know it’s hard to get servers and kitchen staff lately. After being seated next to the group we were near, I can see why.There was a rowdy group of teens who were obnoxiously loud, shaking the table, bumping up against our seats, throwing food. You get the idea. I don’t care when kids are a little loud or goofy, but these kids were disrespectful to the staff and disruptive to the other diners. Even my teenagers thought they were over the top.They were talking about doing a dine and dash, which would obviously be awful for the server. At no point did a manager come over to ask them to stop. I felt so terrible for the young waitress who was serving our area. An adult employee should have stepped in and done something.We finally asked the kids to please dial it back a notch and let the cashier know that they were talking about running out on their bill so they could keep an eye on them. The food was okay. We all had pancakes for Shrove Tuesday. It could have been hotter but with the servers hustling, I’m sure it was hard to get orders to the tables quickly.Overall I wish they were better staffed and the staff they do have, are better supported by managers. I’d be hesitant to go back.
Didn’t realize the food would be different from franchise to franchise - food was disappointing. Had the same dish served at other IHOPs & it was a much better experience.A couple of issues during our visit: the quality of food was subar - I ordered the crepe combo. My eggs were supposed to be over medium - instead it was over easy & room temp. Our server just placed the food on the table not presenting the orders to the correct people. I asked for my plate to be reheated since, my crepes w/strawberry compote looked like it was thrown on the plate. I didn't finish my meal as it was just not appealing. We asked for separate checks and were paying with giftcards (my check was $37 and I used a $50 giftcard; my friend also used a $50 giftcard and provided bank card for any balance due on his check - his check was for a party of 3). Our server was so confused and mixed up our checks and giftcards. She had to call the manager to get it sorted. Between the disappointing food, the server's lack of attention to detail and care, the overall experience was not pleasant. This was my fist visit to Hicksville location - I usually go to the IHOP in Williston Park and will continue going there where I get the level of service and food quality I expect.
Atmosphere: 3
Food: 3
Service: 3
Brett K
As IHOPs go, this is a good one. Limited seating as it's not a massive building. The wait staff was attentive, polite, and kind to my son. My son was given chocolate chips on the side with his chocolate chip pancakes (we didn't ask for that, but was really cool of them). He was very excited to have his cup of chocolate chips. He was having one and knocked the cup off the table - a different waitress replenished his supply happily. They have activity sheets for kids, the place was aptly decorated for the holiday (not overdone) and the food was IHOP-Good. One thing, you have to ask for the different syrups now, they no longer keep them all on the table.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Pancakes, French Toast with Side of Bacon
Andrea Morrissey
Food was delicious. Our server was so nice and helpful. Had a great experience. Always live going to IHop.Kid-friendliness: Always great for kids. They really have food that kids love and make them interesting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pancakes
Mike V.
Long wait for food. Waitress disappears for long period and will forget parts of your order. Used to be a regular, but will not be returning because of the bad service. Also food arrived with a hair in it twice. I know I'm only one customer, but with the decline in quality and service I predict the Hicksville branch will not be in business for too much longer.
Friendly Staff. Food served quick and tasted great.
Atmosphere: 5
Food: 5
Service: 5
Food: The pancakes were delicious. We got the Cinn-a-stack, Chocolate Chocolate Chip pancakes, Crispy Hash Browns, Bacon, and Coffee. We also ended up getting hash browns and coffee to go. The pancakes came out so warm and fluffy. Everything was cooked to perfection.Service: The guy who served us was very kind and friendly. He answered all of our questions and made sure we had what we needed in a timely manner. The staff also seems to have good communication and chemistry. The entire time we were there, everything was running smoothly. They all seemed very friendly and gave an amazing atmosphere overall.We will definitely visit this location again in the future. 11/10 dolphins ?
Atmosphere: 5
Food: 5
Service: 5
Hubby and I had a nice breakfast, big portions, service was great and very clean. I bit pricey but what isn't today.Dietary restrictions: Gluten free
Atmosphere: 5
Food: 5
Service: 5
My wife found a bit of packaging in her food…We ordered pancakes and supposedly the bag that the batter is stored in some how got in her pancakes. The server was apologetic, but paying 28 dollars for biscuits and gravy (the likes of which were comparable to something you would find at a budget hotel’s continental breakfast) and two coffees is crazy.
A great place from
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World-Famous Pancake Combo
It's an IHOP, what more can one say? The staff are fast and kind, taking that extra effort to smile. It's fine, good enough for a Saturday morning stack of pancakes or a waffle.
Atmosphere: 4
Food: 4
Service: 5
We went for dinner tonight and had a frustrating experience. The restaurant was busy but not overcrowded. They were clearly short staffed and it was fairly chaotic, but I know it’s hard to get servers and kitchen staff lately. After being seated next to the group we were near, I can see why.There was a rowdy group of teens who were obnoxiously loud, shaking the table, bumping up against our seats, throwing food. You get the idea. I don’t care when kids are a little loud or goofy, but these kids were disrespectful to the staff and disruptive to the other diners. Even my teenagers thought they were over the top.They were talking about doing a dine and dash, which would obviously be awful for the server. At no point did a manager come over to ask them to stop. I felt so terrible for the young waitress who was serving our area. An adult employee should have stepped in and done something.We finally asked the kids to please dial it back a notch and let the cashier know that they were talking about running out on their bill so they could keep an eye on them. The food was okay. We all had pancakes for Shrove Tuesday. It could have been hotter but with the servers hustling, I’m sure it was hard to get orders to the tables quickly.Overall I wish they were better staffed and the staff they do have, are better supported by managers. I’d be hesitant to go back.
Atmosphere: 1
Food: 2
Service: 4
Recommended dishes: World-Famous Pancake Combo
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
very good
Restaurantji Recommends
Always good !
Atmosphere: 5
Food: 5
Service: 5
Didn’t realize the food would be different from franchise to franchise - food was disappointing. Had the same dish served at other IHOPs & it was a much better experience.A couple of issues during our visit: the quality of food was subar - I ordered the crepe combo. My eggs were supposed to be over medium - instead it was over easy & room temp. Our server just placed the food on the table not presenting the orders to the correct people. I asked for my plate to be reheated since, my crepes w/strawberry compote looked like it was thrown on the plate. I didn't finish my meal as it was just not appealing. We asked for separate checks and were paying with giftcards (my check was $37 and I used a $50 giftcard; my friend also used a $50 giftcard and provided bank card for any balance due on his check - his check was for a party of 3). Our server was so confused and mixed up our checks and giftcards. She had to call the manager to get it sorted. Between the disappointing food, the server's lack of attention to detail and care, the overall experience was not pleasant. This was my fist visit to Hicksville location - I usually go to the IHOP in Williston Park and will continue going there where I get the level of service and food quality I expect.
Atmosphere: 3
Food: 3
Service: 3
As IHOPs go, this is a good one. Limited seating as it's not a massive building. The wait staff was attentive, polite, and kind to my son. My son was given chocolate chips on the side with his chocolate chip pancakes (we didn't ask for that, but was really cool of them). He was very excited to have his cup of chocolate chips. He was having one and knocked the cup off the table - a different waitress replenished his supply happily. They have activity sheets for kids, the place was aptly decorated for the holiday (not overdone) and the food was IHOP-Good. One thing, you have to ask for the different syrups now, they no longer keep them all on the table.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Pancakes, French Toast with Side of Bacon
Food was delicious. Our server was so nice and helpful. Had a great experience. Always live going to IHop.Kid-friendliness: Always great for kids. They really have food that kids love and make them interesting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pancakes
Long wait for food. Waitress disappears for long period and will forget parts of your order. Used to be a regular, but will not be returning because of the bad service. Also food arrived with a hair in it twice. I know I'm only one customer, but with the decline in quality and service I predict the Hicksville branch will not be in business for too much longer.