I had a great experience there with the food and service for sure. I ordered the Greek and the Southwest Salad bowls and they were amazing! I even stayed alittle past closing hours and they offered me some cookies and Mac&Cheese which were both delicious! All in all a great experience and would definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Terry Farrigan-Sinicropi
Would have liked a full smoothy, sadly they charged full price... no 90% price for 90% full.
Thomas Kubiak
Ordered 7 hours ahead of time and still ended up getting my food late. Scheduled a pickup for an order and arrived about 5 minutes ahead of the pickup time. Food ended up ready 10 minutes late - making me late for a meeting. Before me 3 people walked in and grabbed their order from the person behind the counter. Nice job Panera!
Atmosphere: 2
Food: 3
Service: 1
Helen Simpson
Always a good place to meet clients for a coffee and a pastry!
Atmosphere: 5
Food: 5
Service: 5
Cateline Forrest
I’ve gotten several hundred drinks here over the past year and it’s always clean and lovely. I go through the drive thru a lot and the staff is always very friendly and polite, I never feel like I’m bothering them asking for a Diet Pepsi. How fast it is depends on the time of day but when they’re not slammed it’s almost instant service, and when they are slammed they do their best and keep a smile on their face. I don’t think I can say anything positive about any other fast food place in Latham, but Panera really has their stuff together.
Atmosphere: 5
Food: 5
Service: 5
Andrew
I love getting their soup and sandwich deals. It's good food at a good price. And, it's pretty fast.
Atmosphere: 4
Food: 4
Service: 4
Gigi Haynes
hORRible, terrible service! I called the store manager while still in the store and neither of the 2 managers on duty could be bothered to come out and hear our concern over the rude front counter woman on the left side. They sent out a drive thru worker to ask what was the issue was. I told her that I needed to discuss the matter with a mgr. She told me he was not available. I asked if there was another Mgr on duty. That one couldn’t be bothered either. I asked what the names of the managers were that couldn’t be bothered to hear my concern. She was in communication with them via her drive thru headset and reported back to them that I would not discuss it with her. Still no one came out. She was short with me because I would not discuss my issue with one of her fellow workers. She went to the back. I started packing up all our food to leave and she came back out and told me, “I’m giving you one more chance to tell me.” I told her, “No, I was giving it a minute to give your managers the chance to come out here and speak with me.” To which she replied they were busy and that wasn’t going to happen. I replied I would be calling corporate. She then smiles the most sarcastic smile and singsongly said back to, “oh, that’s great, you do that, have a great day”All of this because I had an issue with the app trying to get the free smoothie that I had been notified about via email after we paid for our $40 worth of food. The front lady told me that my issue didn’t concern her and was zero help. That’s why I wanted to speak with a manager. Now I know why the employees were so rude and not helpful. It comes from the top. I am going to call corporate.
Atmosphere: 1
Food: 1
Service: 1
Joseph Yusaitis
The food was delicious.The place looks very clean.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: French Baguette, Caesar Salad
Aron Romanoff
Look, it’s a Panera. However, this location is always impressive with the amount of ingredients they forget to put on or take off despite specifications. Other than that…yup! Panera! Absurdly overpriced given the product…yet I still come ??♂️
Atmosphere: 4
Food: 4
Service: 4
Bennett Ashley (Ben)
This is a really good Panera to go to, keep in mind I only go at slow times, but it is good when I
I ordered a pick two salad and sandwich deal took it home showered then sat down to eat and the salad container was sticky and dirty and my sandwich was supposed to be a BBQ chicken sandwich but what they gave me was a mess and nothing close to what I paid for. I got dressed and went back to the store and was disregarded and treated very disrespectfully by the manager I believe her name was Lindsey. She was very dismissive and didn't care to rectify the situation or make any effort to satisfy the customer. She looked at me as if I was disturbing her day.
Atmosphere: 3
Food: 1
Service: 1
Matt Stein
We ordered 3 sandwiches which all should have had avocado and none did. Ordered the chicken cordon blue sub and they didn't put the chicken on. This was drive through and it took a while with nobody else in line. At lot of mistakes for a $77 tab. Disappointing to say the least!
Atmosphere: 5
Food: 2
Service: 4
Kristy P
Had my mobile order ready on time! Thanks!
Atmosphere: 5
Food: 5
Service: 5
Bé C
Went there this morning. Took forever got the wrong order than my car seat and I got burned with hot coffee yippee ??not cool at all. I hope the stain come off my
I had a great experience there with the food and service for sure. I ordered the Greek and the Southwest Salad bowls and they were amazing! I even stayed alittle past closing hours and they offered me some cookies and Mac&Cheese which were both delicious! All in all a great experience and would definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Would have liked a full smoothy, sadly they charged full price... no 90% price for 90% full.
Ordered 7 hours ahead of time and still ended up getting my food late. Scheduled a pickup for an order and arrived about 5 minutes ahead of the pickup time. Food ended up ready 10 minutes late - making me late for a meeting. Before me 3 people walked in and grabbed their order from the person behind the counter. Nice job Panera!
Atmosphere: 2
Food: 3
Service: 1
Always a good place to meet clients for a coffee and a pastry!
Atmosphere: 5
Food: 5
Service: 5
I’ve gotten several hundred drinks here over the past year and it’s always clean and lovely. I go through the drive thru a lot and the staff is always very friendly and polite, I never feel like I’m bothering them asking for a Diet Pepsi. How fast it is depends on the time of day but when they’re not slammed it’s almost instant service, and when they are slammed they do their best and keep a smile on their face. I don’t think I can say anything positive about any other fast food place in Latham, but Panera really has their stuff together.
Atmosphere: 5
Food: 5
Service: 5
I love getting their soup and sandwich deals. It's good food at a good price. And, it's pretty fast.
Atmosphere: 4
Food: 4
Service: 4
hORRible, terrible service! I called the store manager while still in the store and neither of the 2 managers on duty could be bothered to come out and hear our concern over the rude front counter woman on the left side. They sent out a drive thru worker to ask what was the issue was. I told her that I needed to discuss the matter with a mgr. She told me he was not available. I asked if there was another Mgr on duty. That one couldn’t be bothered either. I asked what the names of the managers were that couldn’t be bothered to hear my concern. She was in communication with them via her drive thru headset and reported back to them that I would not discuss it with her. Still no one came out. She was short with me because I would not discuss my issue with one of her fellow workers. She went to the back. I started packing up all our food to leave and she came back out and told me, “I’m giving you one more chance to tell me.” I told her, “No, I was giving it a minute to give your managers the chance to come out here and speak with me.” To which she replied they were busy and that wasn’t going to happen. I replied I would be calling corporate. She then smiles the most sarcastic smile and singsongly said back to, “oh, that’s great, you do that, have a great day”All of this because I had an issue with the app trying to get the free smoothie that I had been notified about via email after we paid for our $40 worth of food. The front lady told me that my issue didn’t concern her and was zero help. That’s why I wanted to speak with a manager. Now I know why the employees were so rude and not helpful. It comes from the top. I am going to call corporate.
Atmosphere: 1
Food: 1
Service: 1
The food was delicious.The place looks very clean.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: French Baguette, Caesar Salad
Look, it’s a Panera. However, this location is always impressive with the amount of ingredients they forget to put on or take off despite specifications. Other than that…yup! Panera! Absurdly overpriced given the product…yet I still come ??♂️
Atmosphere: 4
Food: 4
Service: 4
This is a really good Panera to go to, keep in mind I only go at slow times, but it is good when I
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered a pick two salad and sandwich deal took it home showered then sat down to eat and the salad container was sticky and dirty and my sandwich was supposed to be a BBQ chicken sandwich but what they gave me was a mess and nothing close to what I paid for. I got dressed and went back to the store and was disregarded and treated very disrespectfully by the manager I believe her name was Lindsey. She was very dismissive and didn't care to rectify the situation or make any effort to satisfy the customer. She looked at me as if I was disturbing her day.
Atmosphere: 3
Food: 1
Service: 1
We ordered 3 sandwiches which all should have had avocado and none did. Ordered the chicken cordon blue sub and they didn't put the chicken on. This was drive through and it took a while with nobody else in line. At lot of mistakes for a $77 tab. Disappointing to say the least!
Atmosphere: 5
Food: 2
Service: 4
Had my mobile order ready on time! Thanks!
Atmosphere: 5
Food: 5
Service: 5
Went there this morning. Took forever got the wrong order than my car seat and I got burned with hot coffee yippee ??not cool at all. I hope the stain come off my
Atmosphere: 3
Food: 3
Service: 3
No WiFi-12/29/232:00 pm