Employees working at this location(McDonald’s Osborne Road) should get some counselling on how to work in a customer service job, as I could not believe myself that the staff can be so irritated on people coming in for placing or picking their orders. World’s worst staff hired by the owner of this store, especially the Asian dark complexion looking man and a long loose hair lady in the food industry at the food service. So many negative reviews I just saw about them and that made my mind on never to visit this location ever and I will share this incident with my friends so that they would never visit this store. We are in this neighbourhood and we don’t think we deserve this kind of dirty behaviour around us.
Sonu Gupta
Osborne road McDonald’s staff especially the manager and a lady with long lashes and long loose hair needs to learn some basic ethics. I was near the door and I heard the manager was sworing a lady and was threatening her to leave the store or he will call the cops. The lady seems calm Middle Aged as she was waiting there very quietly for her order, no matter whatever the issue was but no job gives any employee the training to misbehave with customers or drivers. I don’t know if the place actually wants the customer or not but seems like that the store and the owner of this location does not want any customers to come and place their order from this store. I myself being a female felt very uncomfortable after seeing the rude, and unprofessional behavior of the manager. I decided not to go on this location ever if the staff continues to behave in the same way then people would stop coming in and McDonald’s will not be popular in the community.
nomisha gupta
The McDonald’s at Osborne Road, Loudonville NY is the Worst place to go in, I went to order some food but I turned back as I saw that the manager was using very bad and abusive words in another language to a lady. I feel that the manager should get basic customer service knowledge or work at back where he need not to talk to any customer directly. He should learn how to behave with the customers especially with the ladies. He is working in our neighbourhood and I feel sorry for this place that people like him being hired at any kind of customer service job. McDonald’s would lose business soon if he was not replaced
Service: 1
Ethan Dudla
Manager is
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich, French Fries
franklin abban
I've been coming here for 3 years and the employees have really bad customer service now. I remember when it had 4 stars! But now.....
Atmosphere: 1
Food: 1
Service: 1
Sean Van Etten
They complained about us ordering food 15 minutes before closing. Do not act professional.
Atmosphere: 1
Food: 1
Service: 1
Pedro Lopez
Clean and organized, very attentive and fast.... congratulations!!!
The manager was rude and disrespectful. Also he did not complete my order, as I found out when I got home. If it was not for my humbleness , there would have been another fast food fight Tic- Toc video. Note: the employees were
Food: 1
Service: 1
Kimberly Jones
Have you ever seen an egg mcmuffin burnt so badly it was inedible? So bad I called the number on the receipt for the owner and was promised a call back, 3 days and no call. They obviously don't care about
Food: 1
Service: 1
SHUJIE XIAO
This is a very lovely McDonald specially the staff. And the restaurant is always super clean food is nice and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: McDonald's Big Mac, French Fries
Kimberly J.
Got an egg mcmuffin that was so burnt it wasn't edible. Contacted franchise owner and was promised a call back. 3 days later and no call. I wish I knew how to share the photo. You would not believe it.
Food is fine, but they always mess up my order. I ask for a deluxe and just get the simple sandwich.
Service: 1
Pleasant staff, correct order fulfillment.Kid-friendliness: kids play roomWheelchair accessibility: handicap spots and location access.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, French Fries, Happy Meal, Double Cheeseburger, Happy Meal Cheeseburger
Won't go there again because of retarded paper
Atmosphere: 1
Food: 1
Service: 1
Employees working at this location(McDonald’s Osborne Road) should get some counselling on how to work in a customer service job, as I could not believe myself that the staff can be so irritated on people coming in for placing or picking their orders. World’s worst staff hired by the owner of this store, especially the Asian dark complexion looking man and a long loose hair lady in the food industry at the food service. So many negative reviews I just saw about them and that made my mind on never to visit this location ever and I will share this incident with my friends so that they would never visit this store. We are in this neighbourhood and we don’t think we deserve this kind of dirty behaviour around us.
Osborne road McDonald’s staff especially the manager and a lady with long lashes and long loose hair needs to learn some basic ethics. I was near the door and I heard the manager was sworing a lady and was threatening her to leave the store or he will call the cops. The lady seems calm Middle Aged as she was waiting there very quietly for her order, no matter whatever the issue was but no job gives any employee the training to misbehave with customers or drivers. I don’t know if the place actually wants the customer or not but seems like that the store and the owner of this location does not want any customers to come and place their order from this store. I myself being a female felt very uncomfortable after seeing the rude, and unprofessional behavior of the manager. I decided not to go on this location ever if the staff continues to behave in the same way then people would stop coming in and McDonald’s will not be popular in the community.
The McDonald’s at Osborne Road, Loudonville NY is the Worst place to go in, I went to order some food but I turned back as I saw that the manager was using very bad and abusive words in another language to a lady. I feel that the manager should get basic customer service knowledge or work at back where he need not to talk to any customer directly. He should learn how to behave with the customers especially with the ladies. He is working in our neighbourhood and I feel sorry for this place that people like him being hired at any kind of customer service job. McDonald’s would lose business soon if he was not replaced
Service: 1
Manager is
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich, French Fries
I've been coming here for 3 years and the employees have really bad customer service now. I remember when it had 4 stars! But now.....
Atmosphere: 1
Food: 1
Service: 1
They complained about us ordering food 15 minutes before closing. Do not act professional.
Atmosphere: 1
Food: 1
Service: 1
Clean and organized, very attentive and fast.... congratulations!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The manager was rude and disrespectful. Also he did not complete my order, as I found out when I got home. If it was not for my humbleness , there would have been another fast food fight Tic- Toc video. Note: the employees were
Food: 1
Service: 1
Have you ever seen an egg mcmuffin burnt so badly it was inedible? So bad I called the number on the receipt for the owner and was promised a call back, 3 days and no call. They obviously don't care about
Food: 1
Service: 1
This is a very lovely McDonald specially the staff. And the restaurant is always super clean food is nice and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: McDonald's Big Mac, French Fries
Got an egg mcmuffin that was so burnt it wasn't edible. Contacted franchise owner and was promised a call back. 3 days later and no call. I wish I knew how to share the photo. You would not believe it.
Price has been increase a lot.