Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
77 Quaker Ridge Rd #113, New Rochelle
(914) 712-6049
Customers' Favorites
Chipotle Mexican Grill Reviews
This location is HORRIFIC. SEVERELY UNDERSTAFFED, which creates long lines and rushed service. Rushed service creates poor quality food, which contradicts Chipotle’s mission / values to begin with. Shoutout Mamaroneck for doing it the right way, they got their system in check—I highly recommend going there instead if you intend on NOT wasting your money and going to Google reviews to rant about it….
Representatives was unable to help clients.. Manager Christina walked away leaving 1 staff member on the floor on April 1st from 2:48-2:57 pm. My food was placed at 2:40- food sat on the counter for 20 minutes before she came out to complete preparing order.. there was zero acknowledgment of clients waiting an extended time.. location lacks training in customer experience.
Ratings
Hours
Monday | 10:45AM - 10PM |
Tuesday | 10:45AM - 10PM |
Wednesday | 10:45AM - 10PM |
Thursday | 10:45AM - 10PM |
Friday | 10:45AM - 10PM |
Saturday | 10:45AM - 10PM |
Sunday | 10:45AM - 10PM |
Truly a terrible place. they lie and tell you that your food is ready, when it isn’t. I just saw a woman pick up her food, and she had waited 58 minutes. I have already been waiting 35 minutes for mine. This is the second time in a row they told me my food was ready when it wasn’t. I will never, come here again.