He has no seats to stay. The burgers are like those at all shake shakes, the best is the classic one. The potatoes are good but not the best. It is very expensive for what you get.
Atmosphere: 4
Food: 3
Service: 4
Elisa Chiquet-Clarke
Best burgers !!!
Atmosphere: 5
Food: 5
Service: 5
Cheri Paige
It’s pretty disappointing that there are no gluten free buns at this location. On the up side, I did receive my order in time that I didn’t have to worry about missing my train.
Atmosphere: 3
Food: 4
Service: 4
Guillaume R.
Very good but quite expensive
Atmosphere: 4
Food: 5
Service: 3
Esmeralda Castillo
Unfortunately, I had a very disappointing experience here at this location today. The food wasn’t properly packaged in a safe to eat manner, there are no chairs to sit down peacefully while you eat and wait for your train, and one of the team members who was telling everyone to use the kiosks instead of going up to the register was extremely rude to me. He decided to throw a crunched up ball of napkins into my bag thinking that’s okay. As I was removing it out of the paper bag, I told him politely not to provide me with a careless crunched up ball of napkins as I found it to be very disrespectful and rude. He did not even apologize. Never again will I return and tolerate this unprofessional and disrespectful behavior.
Andre Boyd
Good experience
Atmosphere: 5
Food: 5
Service: 5
Regine Auguste
Slowest Shake Shack ever! You are middle of a transit hub for many travelers, and I have never experienced service so slow. I missed my train waiting 25 minutes for my order. My order was also inaccurate.
Atmosphere: 5
Food: 1
Service: 1
Xinou Wei
The best the freshest shake shack I have ever had, and I have been to almost all of their NYC location. It was a most wonderful surprise. Keep it up!!! Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Bernard Hinchliffe-Drumm
Best burger ever!
Atmosphere: 5
Food: 5
Service: 5
Trisha Sukhu
This is the slowest shake shack ever they have so many workers and still can’t the job done at ALL. I waited over 20 minutes for 2 orders of cheese fries and I had to ask about my order and let them know that I will miss my train to NJ and still missed it! Plus there was a bunch other people just as frustrated as I was… This is unacceptable and won’t support this franchise anymore.
Shake Shack breakfast is excellent. Wait wasn’t too bad at
Atmosphere: 5
Food: 5
Service: 5
Jelsie
Slow workers. Standing there doing nothingGot a big order got half of my stuff and didnt realize until I got on the train bc i was in a hurryVery disappointed do
Atmosphere: 1
Food: 1
Service: 1
daniel rodriguez (D Rod)
Slow service. Workers socializing too much.
Atmosphere: 5
Food: 4
Service: 2
Namie K
The place really small but the food always good! ??
He has no seats to stay. The burgers are like those at all shake shakes, the best is the classic one. The potatoes are good but not the best. It is very expensive for what you get.
Atmosphere: 4
Food: 3
Service: 4
Best burgers !!!
Atmosphere: 5
Food: 5
Service: 5
It’s pretty disappointing that there are no gluten free buns at this location. On the up side, I did receive my order in time that I didn’t have to worry about missing my train.
Atmosphere: 3
Food: 4
Service: 4
Very good but quite expensive
Atmosphere: 4
Food: 5
Service: 3
Unfortunately, I had a very disappointing experience here at this location today. The food wasn’t properly packaged in a safe to eat manner, there are no chairs to sit down peacefully while you eat and wait for your train, and one of the team members who was telling everyone to use the kiosks instead of going up to the register was extremely rude to me. He decided to throw a crunched up ball of napkins into my bag thinking that’s okay. As I was removing it out of the paper bag, I told him politely not to provide me with a careless crunched up ball of napkins as I found it to be very disrespectful and rude. He did not even apologize. Never again will I return and tolerate this unprofessional and disrespectful behavior.
Good experience
Atmosphere: 5
Food: 5
Service: 5
Slowest Shake Shack ever! You are middle of a transit hub for many travelers, and I have never experienced service so slow. I missed my train waiting 25 minutes for my order. My order was also inaccurate.
Atmosphere: 5
Food: 1
Service: 1
The best the freshest shake shack I have ever had, and I have been to almost all of their NYC location. It was a most wonderful surprise. Keep it up!!! Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Best burger ever!
Atmosphere: 5
Food: 5
Service: 5
This is the slowest shake shack ever they have so many workers and still can’t the job done at ALL. I waited over 20 minutes for 2 orders of cheese fries and I had to ask about my order and let them know that I will miss my train to NJ and still missed it! Plus there was a bunch other people just as frustrated as I was… This is unacceptable and won’t support this franchise anymore.
Service: 1
Restaurantji Recommends
Excellent customer service and great tasting food
Atmosphere: 5
Food: 5
Service: 5
Shake Shack breakfast is excellent. Wait wasn’t too bad at
Atmosphere: 5
Food: 5
Service: 5
Slow workers. Standing there doing nothingGot a big order got half of my stuff and didnt realize until I got on the train bc i was in a hurryVery disappointed do
Atmosphere: 1
Food: 1
Service: 1
Slow service. Workers socializing too much.
Atmosphere: 5
Food: 4
Service: 2
The place really small but the food always good! ??