“We didn't have a terrible experience here. We went through the drive-thru about 9:30pm and ordered a family fill up box. It was a bit hard to hear the drive-thru speaker but it was fine. She asked us to pull around and about five minutes later a very nice man brought our food out to the car. The food was salty but it is KFC and expected. I will probably go back if it is still here in ten years when I'm likely to want that type of food again.“
“This is by far my favourite location in the city which is why it sucks to have a negative review. For the first time on skip the dishes i ordered from this location. The chicken was awesome as always. The problem this time was with my chicken bowl it seems that the gravy at this location has been changed as it did not taste like the usuall ingredients. I have eaten here many times throughout my life and the gravy has been the one part of this location i loved but now its just not the same. Its more watery and has lost its flavour.“
“We were hungry after visiting Niagara Falls and found Rok’s as we drove by. We had the Yang nyum and the Kal Bi fried chicken meals, they came with fries and radishes. I can’t even put into words how tasty both flavors were, everyone enjoyed it. I even dreamt about it for a few days afterwards, it was that good. I live in Maryland and I’m thinking about driving back to Canada just for this chicken!! Come to the US please.“
“I recently encountered an issue with my order, but the way the team handled it was beyond impressive. Initially, there was a mistake with what I received, but upon reaching out to customer service, they were incredibly prompt and understanding.The level of professionalism and dedication they showed in rectifying the mistake was commendable. Not only did they swiftly correct the error, but they went above and beyond to ensure my satisfaction. Their willingness to make it right speaks volumes about their commitment to customer service.Moreover, throughout the process, their communication was top-notch, keeping me informed every step of the way. Their exceptional service turned what could have been a frustrating situation into a remarkable customer experience.“
“Been wanting to check this place out. Finally was able to. The food was delicious and portioned very well. The staff was friendly and courteous. Offered menu suggestions.The decor is awesome and unique. Pop culture references and lots of bright colours.We had chicken and waffle, a chicken sandwich and deep fried deviled eggs.10/10. For sure will be back!“
Chicken •
“Very clean location. Service was prompt and helpful. First time at Wings Up so the help with the menu was appreciated. Had chicken wings which were well cooked, decent sized with great flavour. More flavours and way more options than most other places offering wings in Niagra Falls. Would go back for sure.Parking: Freshly paved, clean with lots of parking available.“
“Popeyes offers deliciously seasoned fried chicken and a variety of mouthwatering sides. The service is exceptional, with friendly staff dedicated to ensuring a positive dining experience. Navedeep’s outstanding service at Popeyes sets the bar high. Her friendly demeanour and attention to detail makes every visit enjoyable. Highly recommended!“
“We tried the chicken wings in 3 different sauces and they were excellent. My favourite was the garlic parmesan. The wings were huge and they were a great deal. If you order online there are better specials. I'll definitely get them again.“