“Typical McDonald’s nothing fancy just cheap and fast. This McDonald’s is the busiest in Niagara but moves rather quickly. They deal with a lot at this location from less than desirable clientele to kids coming after drinking and causing issues. I have sympathy for the employees doing their best.“
“Where are the counter servers ? Why are the buns always hard ? The burger is stacked crazy wrong. This is a comic relief McDonald's. Also, thanks for the wrong bag and free food ! ( I ordered a cheeseburger but got a Big Mac, Quarterpounder with cheese, 2 large fries, 2 mcnuggets with extra buffalo sauces plus 2 large chocolate shakes ! )“
“I figured I'd comment because this is one of the rare McDonald's where people at the window are actually nice! Thank you! There's more of them and I make sure to comment when I come across those moments. And sometimes that casual meeting at the window and somebody is nice to you, it can actually make your day when it's not going so great.“
“I came to this location lastnight for take out and my burger was wrong. I called when I got home and told them and they offered to replace it. Today I called to say i was coming, and spoke to JORDAN. Jordan is a customer service expert. Not only was my order fixed but so much more was done. This is the kind of management all places need. Thank you Jordan for going above and beyond, especially when you didn't have to. Your kindness and professionalism has not gone unnoticed!!!!“