The roll up to win game is a sham. Won't let me get my rolls from previous purchases. Put off getting the app till I had at least 15 cups of the roll up to win cups figuring I could get the app and scan the cups when I got around to it. Not the case. Those cups aren't any good I guess. The app is terribly slow. Spent a half hr trying to order ( in the restaurant) just to get 'rolls' . I got frustrated and annoyed a just ordered at the counter 2 coffees . Not getting those rolls either I guess. I've been a very loyal and faithful consumer of Tim's everyday before and after and sometimes during work. I'm pretty sure I'm switching to Duncan from now on or until tim Horton's makes it right somehow. I'm not trying to get anything for free I just want my rolls that r owed to me . Please just bring the cups back. It's like you don't care about a big portion of your customer base. The older generation doesn't indulge in the technology that you're forcing us to use. Please make this right or u lost a long time customer.
Atmosphere: 3
Food: 3
Service: 1
Siarhei Bahatski
Well done
Julie Foss
I put in a request for a credit to get the breakfast wraps I paid for that are $5 a piece because they were made incorrectly. The worker was nice the first time he made my food wrong and I didn’t realize until I was too far away to get the food remade. Tim Hortons are privately owned so the OWNER has to approve the refund. The owner did not approve it so I just lose the money I spent even though they made it incorrectly and didn’t give me a receipt. I’ve went to this Tim Hortons dozens of times and only go now when I have to and don’t have time but I will not anymore. They never make the food or drinks correctly because they’re trying to rush you out of the line and most of the time the workers are rude. I would avoid this Tim Hortons if I were you. I would give my business to any location but this one.
Atmosphere: 1
Food: 1
Service: 2
Bob Weber
They need to make sure coffees are made right and they are always out of omelet bites.
Atmosphere: 3
Food: 3
Service: 3
Kari Potocki
Total was $5.01. Gave the employee a penny with gift card and he handed it back to me after he rung me out because he didn't need it. ? Asked for my drink to be remade twice. There wasn't enough sugar in it. (Ordered double double). Different employee made it and got it right got third attempt. Garbage full. Terrible atmosphere.
Atmosphere: 1
Food: 1
Service: 1
Candyce Adams
Waited in drive thru for over 15 mins just for them to get my order wrong! And line was way too long to go back.
Service: 1
Matt K
2 thumbs up ? ?
Service: 5
Recommended dishes: Original Ground Coffee 12oz Bag
Iggy Bertola
Not enough help, very SLOW, I believe the owner is at fault. The French VANILLA Cappuccino machine always is not working. Several times got just water!!!!!! ALSO TODAY NO LARGE CUPS,DONUTS NOT AVAILABLE.ALSO,THEIR SENIOR DISCOUNT IS LESS THAN OTHER THS.CAPPACINO WAS NOT WORKING AGAIN. HOWEVER I ADDED MORE COMPLAINTS, SEE ABOVE
Rya Finna
Truly amazing how slow they are, and when I’m patient enough with them, it’s even more amazing how often my order is wrong. Go somewhere
Atmosphere: 3
Food: 2
Service: 1
Paul sparacino
They have messed up my orders several times and never give me the receipt so I can do the survey. They do not listen to what I wanted on my sandwich. I get home to eat my order to find it was messed up or greasy. I’m done with Tim
Bad service. 20 minutes in Drive thru. You finally get to order at 10:50 am. No hash brown because they stop serving hash-browns at 11:00 am. Does that make sense? I went on the app to complain but couldn’t. It will not pick up location.
Atmosphere: 1
Food: 1
Service: 1
rodn745
What's going on with this location? No plain bagels on a Sunday morning? How can we buy what you don't have? Totally done with this location.
Jeff Summers
Can’t make a coffee correct tried 3 times this week unreal waste of money do not go there
gaming g
I spend way too much time in the Drive-Thru waiting for my
Atmosphere: 3
Food: 3
Service: 1
Justine Stevens
My coworkers and I order on the app, and another coworker goes every morning to order and pick up our food. All the time I have ordered here over the past few years and they have never gotten my order wrong. The food is always great! It's nice to have a place in the area for quick, reliable breakfast.
The roll up to win game is a sham. Won't let me get my rolls from previous purchases. Put off getting the app till I had at least 15 cups of the roll up to win cups figuring I could get the app and scan the cups when I got around to it. Not the case. Those cups aren't any good I guess. The app is terribly slow. Spent a half hr trying to order ( in the restaurant) just to get 'rolls' . I got frustrated and annoyed a just ordered at the counter 2 coffees . Not getting those rolls either I guess. I've been a very loyal and faithful consumer of Tim's everyday before and after and sometimes during work. I'm pretty sure I'm switching to Duncan from now on or until tim Horton's makes it right somehow. I'm not trying to get anything for free I just want my rolls that r owed to me . Please just bring the cups back. It's like you don't care about a big portion of your customer base. The older generation doesn't indulge in the technology that you're forcing us to use. Please make this right or u lost a long time customer.
Atmosphere: 3
Food: 3
Service: 1
Well done
I put in a request for a credit to get the breakfast wraps I paid for that are $5 a piece because they were made incorrectly. The worker was nice the first time he made my food wrong and I didn’t realize until I was too far away to get the food remade. Tim Hortons are privately owned so the OWNER has to approve the refund. The owner did not approve it so I just lose the money I spent even though they made it incorrectly and didn’t give me a receipt. I’ve went to this Tim Hortons dozens of times and only go now when I have to and don’t have time but I will not anymore. They never make the food or drinks correctly because they’re trying to rush you out of the line and most of the time the workers are rude. I would avoid this Tim Hortons if I were you. I would give my business to any location but this one.
Atmosphere: 1
Food: 1
Service: 2
They need to make sure coffees are made right and they are always out of omelet bites.
Atmosphere: 3
Food: 3
Service: 3
Total was $5.01. Gave the employee a penny with gift card and he handed it back to me after he rung me out because he didn't need it. ? Asked for my drink to be remade twice. There wasn't enough sugar in it. (Ordered double double). Different employee made it and got it right got third attempt. Garbage full. Terrible atmosphere.
Atmosphere: 1
Food: 1
Service: 1
Waited in drive thru for over 15 mins just for them to get my order wrong! And line was way too long to go back.
Service: 1
2 thumbs up ? ?
Service: 5
Recommended dishes: Original Ground Coffee 12oz Bag
Not enough help, very SLOW, I believe the owner is at fault. The French VANILLA Cappuccino machine always is not working. Several times got just water!!!!!! ALSO TODAY NO LARGE CUPS,DONUTS NOT AVAILABLE.ALSO,THEIR SENIOR DISCOUNT IS LESS THAN OTHER THS.CAPPACINO WAS NOT WORKING AGAIN. HOWEVER I ADDED MORE COMPLAINTS, SEE ABOVE
Truly amazing how slow they are, and when I’m patient enough with them, it’s even more amazing how often my order is wrong. Go somewhere
Atmosphere: 3
Food: 2
Service: 1
They have messed up my orders several times and never give me the receipt so I can do the survey. They do not listen to what I wanted on my sandwich. I get home to eat my order to find it was messed up or greasy. I’m done with Tim
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Bad service. 20 minutes in Drive thru. You finally get to order at 10:50 am. No hash brown because they stop serving hash-browns at 11:00 am. Does that make sense? I went on the app to complain but couldn’t. It will not pick up location.
Atmosphere: 1
Food: 1
Service: 1
What's going on with this location? No plain bagels on a Sunday morning? How can we buy what you don't have? Totally done with this location.
Can’t make a coffee correct tried 3 times this week unreal waste of money do not go there
I spend way too much time in the Drive-Thru waiting for my
Atmosphere: 3
Food: 3
Service: 1
My coworkers and I order on the app, and another coworker goes every morning to order and pick up our food. All the time I have ordered here over the past few years and they have never gotten my order wrong. The food is always great! It's nice to have a place in the area for quick, reliable breakfast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Bagel Breakfast Sandwich, Bagel