China House
TEMPORARILY CLOSED$ •
503 N James St, Rome
(315) 339-8888
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China House is a restaurant known for its American Chinese cuisine and dining experience. Upon entering, customers receive soup, tea, and crispy dippers. The portions served are generous, and the food is highly regarded for its consistent quality and flavor, whether dining in or taking out. The owner is recognized for their kindness and proficiency in managing the food business.
However, there have been some concerns regarding portion sizes. A few customers have expressed dissatisfaction with the quantity of food served in the "Quart" entrees, which they find to be not filled to the top in the flat plastic containers. This has led to the belief that the restaurant may be reducing portion sizes while increasing meal costs. There have also been comments about the limited amount of meat in the meals.
The restaurant's customer service has been generally commended, but some customers have suggested that the restaurant could improve their response to addressing portion size concerns. Despite these issues, China House's soup and rice portions are considered to be worth the price.