We went back for the same fish fry and it was awful. The fish was over cooked, the slaw was poorly made. So disappointing. Must have been another cook - but wouldn't take the chance again. Consistency and quality control is so important for that reason. We will try their other location though.
Lynn L.
Very good italian food. Monday night 6.99 all spaghetti you can eat. Weds. Chicken parmagian dinner 6.99. Good portions and cant beat the price.
Barbara C.
So my husband Don is a cranky old man on chemotherapy with all kinds of food and restaurant rules. We went last night about 8 pm. There were a few tables filled. The dining room is quiet and decorated nicely. We each ordered the Pasta Pomodora. We started with the salad, warm bread and olive oil infused with garlic and cheese and other spices that I just wanted to drink. So far so good with Mr. Crankypants; he was enjoying the salad and bread. Then BOOM after a few bites, the pasta came out. The waitress apologized profusely and offered to put the plates under the warming lights, but who wants that. I was waiting for "they are dead to me" proclamation from Don, but he took a bite of the pasta and all was forgiven. The sauce was light and bright; chopped tomatoes and halved grape tomatoes with basil and mozzarella balls. Delicious. So good that Don forgave the timing.
Donna B.
Recently visited Rizzo's for their Friday fish fry. It was hot crispy with many choices for side dishes. Although it was very busy the Manager check on his customers and helped the serving staff when necessary. Rare in today's world when the majority of restaurant managers just try to look too busy. The music was not to loud and actually let you enjoy the conversation of the people you were with. New decor added to our enjoyable evening. We would recommend you go back if you have not been there in awhile lots of things going on.
Karen G.
I don't usually write reviews but after tonight I felt I must. First I want to compliment the server that we had, her name was Morgan and she was a wonderful, thoughtful young lady. I felt bad for her because she kept apologizing for the time it was taking. The best thing we ate tonight was Italian bread and olive oil with pesto. We ordered a chicken Caesar salad and ravioli. It took an hour to receive wilted, brown lettuce with soggy croutons and barely warm ravioli. We waited for our server and told her we could not eat this and that we were going to leave. She apologized again, and we told her that it was not her fault, we tipped her and left, I have never had to leave a restaurant without eating. There were approximately 8 tables with 2 people at each, they were not slammed with people. We have eaten here many times in the past but this will be our last time, the management should be ashamed of themselves.
Jennifer C.
Always excellent food and service is far and above most places. The bread and pesto is amazing! My fiancé always opts for the steak hoagy or the pollo loco sandwich with fries...huge portion, excellent meats and veggies on sandwich bread that is toasted and delicious...I am vegan and order penne with marinara sauce and artichoke hearts...the sauce has chunky tomatoes with sautéed onions, not runny or thin. Nice quiet locally owned with great staff and food is always consistent.
Brian S.
Went her for dinner eight of my family members most of them ordered the chicken parm special which I trued a piece of the chicken i thought it was vary flavorful and the portion looked to be of good size I opted for the spaghetti and meat sauce with a Italian sausage on the side very tasty as well service was great the girl that waited on us was great no complaints except I hate drinking out of plastic cups asked for a glass good experience here
Kayla K.
I'm pretty shocked by the low reviews! I think the food is really good. We have been here about 4-5 times. The staff has always been friendly and we haven't experienced any issues. The pricing is decent and typical for the quality of food. It's worth a try on a date night or for an occasion.
Nancy S.
my two kids and I kind of gave up on rizzos last year after horrible service dining in. but tonight we wanted some nice pasta so I called for takeout. I had eggplant parm, my one daughter had chicken parm and the other had penne with sauce. we split mozzarella sticks. the food was slightly warm, the mozzarella sticks way soggy, bread tasted stale. now, I have brought takeout from a place in Cheektowaga and it was still warm and tasty when I arrived home. Rizzo is around the corner so my food should have been a decent temp. my other gripe is that they packaged it poorly so sauce spilled all inside the bag, lids all askew. guess next time I want takeout I skip to rizzos and go to the place in Cheektowaga.
Heather H.
Stopped here on a whim. We were coming home from Niagara Falls Canada. The service was wonderful and pizza great!
I was surprised by the bad reviews, since I had never once had a bad meal here. Unfortunately, I now know what they were talking about. We were seated in the corner during the dinner rush, and it took about 5 minutes to be greeted and asked for our drink orders. After that we didn't see her for another 10 minutes. Thankfully, she was very friendly, which made up for the slow service. The menu has been truncated, which one would think would make it easier to do the items well. Nope. We ordered calamari, which has always been wonderful in the past. We were eventually served a small handful of overcooked bits around a bowl of stewed tomatoes and onions. When we mentioned that they were overcooked, the waitress said they were "sent a different type this time," meaning they are no longer hand breaded. No apology was offered. We were very excited to see Fig pizza on the menu. It took approximately 25 minutes to come out, and when it finally did the (maybe) pre-made crust was burned in places. The overall flavor was good, but there was some weird fishy aftertaste that may have been old spinach. There were several dirty tables that stayed dirty throughout our meal. One in particular sat with an empty bottle of wine and dirty plates from before we arrived until we were able to make our escape an hour and a half later. We were pretty disappointed overall, and probably will just trek to Michael's in Niagara Falls next time we'd like a nice Italian meal.
Don S.
One star only because I can't go lower. Slow service and workers with really poor attitudes. Save your time. Don't go there
Michael K.
Was in the area and stopped in for a pizza. Every time I have a pizza from Rizzo's it's perfectly made. The flavors are good and all the ingredients seem fresh. Always well put together and perfectly cooked. A nice change from most places that look like they just trow everything in some dough and cook it. Also noticed that the bar area has been updated since I last was here. Appears they are still doing some more work but it looks great. Would recommend them to anyone looking for a Classic Italian dinner
Andrea L.
This is the worst italian restsurant I've ever...EVER eaten at. If you've ever heard the term once bitten, twice shy...well this review is just that. Yesterday's visit was my second and last visit. The first time I went to this restaurant last year, it was with a group of 10 people with whom I work with. While it is an Italian restaurant, they offered steak on the menu and as I can't really eat to much pasta, I try to avoid it and so I ordered the steak, only to be told they were out of it. Fast forward to last night. We had another reservation for the same number of people with the same group (this time I called two days in advance to make sure they had a steak in the restaurant for me. So Imagine my surprise when I go to order the stuffed banana peppers as an appetizer and guess what!!?!?! They are out! Yes. Prior to us placing the good order it should be noted that were seated for 20 minutes and a waitress never showed up to take drink orders. So myself and another guest at the table decided to walk over to the next building where the bar was located and purchase a glass of wine over there. The glass of wine was poured into a glass that you would pour soda into as "they were out of wine glasses". Should I mention that the heat was blasted so high that I had to take off my sweater and sit with my cami on with the director of our department also sitting at the table. (A tad embarrassing). If you needed another drink or glass of water, the waitress was sparse. Honestly, if my coworkers book yet another retirement party there, I will decline. Horrible service. They don't have whats offered on their menu and overall I would give it zero stars if I could.
Mark W.
Lousy food with slow service. Start with a crabby old lady who did not want to let us move to a round table, as the "four person" was made for two. Worried about a six person party at 7:45 on a week night? Ask for drink lists and get a crabby reply about only wine lists. 24 bucks for a small bottle of wine that you can buy at store for maybe six? Bourbon wings on menu but server(when he finally came ) didn't know were out. Meatballs the cook did not know were cold all evening? When promised (by other server who helped as ours was nowhere to be seen) promised a dessert to share. Well two of us got it, but he didn't offer the others. Manicotti had lots of ricotta and sauce but almost nothing else. Antipasto lettuce was old. Poor service and food got a really bad tip. Also a note saying we won't return. Save your $, buy a bottle of wine, go to store and buy microwave pasta. Likely better. Wow. I thought their Banchettis banquet was awful. Yucchh.
We went back for the same fish fry and it was awful. The fish was over cooked, the slaw was poorly made. So disappointing. Must have been another cook - but wouldn't take the chance again. Consistency and quality control is so important for that reason. We will try their other location though.
Very good italian food. Monday night 6.99 all spaghetti you can eat. Weds. Chicken parmagian dinner 6.99. Good portions and cant beat the price.
So my husband Don is a cranky old man on chemotherapy with all kinds of food and restaurant rules. We went last night about 8 pm. There were a few tables filled. The dining room is quiet and decorated nicely. We each ordered the Pasta Pomodora. We started with the salad, warm bread and olive oil infused with garlic and cheese and other spices that I just wanted to drink. So far so good with Mr. Crankypants; he was enjoying the salad and bread. Then BOOM after a few bites, the pasta came out. The waitress apologized profusely and offered to put the plates under the warming lights, but who wants that. I was waiting for "they are dead to me" proclamation from Don, but he took a bite of the pasta and all was forgiven. The sauce was light and bright; chopped tomatoes and halved grape tomatoes with basil and mozzarella balls. Delicious. So good that Don forgave the timing.
Recently visited Rizzo's for their Friday fish fry. It was hot crispy with many choices for side dishes. Although it was very busy the Manager check on his customers and helped the serving staff when necessary. Rare in today's world when the majority of restaurant managers just try to look too busy. The music was not to loud and actually let you enjoy the conversation of the people you were with. New decor added to our enjoyable evening. We would recommend you go back if you have not been there in awhile lots of things going on.
I don't usually write reviews but after tonight I felt I must. First I want to compliment the server that we had, her name was Morgan and she was a wonderful, thoughtful young lady. I felt bad for her because she kept apologizing for the time it was taking. The best thing we ate tonight was Italian bread and olive oil with pesto. We ordered a chicken Caesar salad and ravioli. It took an hour to receive wilted, brown lettuce with soggy croutons and barely warm ravioli. We waited for our server and told her we could not eat this and that we were going to leave. She apologized again, and we told her that it was not her fault, we tipped her and left, I have never had to leave a restaurant without eating. There were approximately 8 tables with 2 people at each, they were not slammed with people. We have eaten here many times in the past but this will be our last time, the management should be ashamed of themselves.
Always excellent food and service is far and above most places. The bread and pesto is amazing! My fiancé always opts for the steak hoagy or the pollo loco sandwich with fries...huge portion, excellent meats and veggies on sandwich bread that is toasted and delicious...I am vegan and order penne with marinara sauce and artichoke hearts...the sauce has chunky tomatoes with sautéed onions, not runny or thin. Nice quiet locally owned with great staff and food is always consistent.
Went her for dinner eight of my family members most of them ordered the chicken parm special which I trued a piece of the chicken i thought it was vary flavorful and the portion looked to be of good size I opted for the spaghetti and meat sauce with a Italian sausage on the side very tasty as well service was great the girl that waited on us was great no complaints except I hate drinking out of plastic cups asked for a glass good experience here
I'm pretty shocked by the low reviews! I think the food is really good. We have been here about 4-5 times. The staff has always been friendly and we haven't experienced any issues. The pricing is decent and typical for the quality of food. It's worth a try on a date night or for an occasion.
my two kids and I kind of gave up on rizzos last year after horrible service dining in. but tonight we wanted some nice pasta so I called for takeout. I had eggplant parm, my one daughter had chicken parm and the other had penne with sauce. we split mozzarella sticks. the food was slightly warm, the mozzarella sticks way soggy, bread tasted stale. now, I have brought takeout from a place in Cheektowaga and it was still warm and tasty when I arrived home. Rizzo is around the corner so my food should have been a decent temp. my other gripe is that they packaged it poorly so sauce spilled all inside the bag, lids all askew. guess next time I want takeout I skip to rizzos and go to the place in Cheektowaga.
Stopped here on a whim. We were coming home from Niagara Falls Canada. The service was wonderful and pizza great!
Restaurantji Recommends
I was surprised by the bad reviews, since I had never once had a bad meal here. Unfortunately, I now know what they were talking about. We were seated in the corner during the dinner rush, and it took about 5 minutes to be greeted and asked for our drink orders. After that we didn't see her for another 10 minutes. Thankfully, she was very friendly, which made up for the slow service. The menu has been truncated, which one would think would make it easier to do the items well. Nope. We ordered calamari, which has always been wonderful in the past. We were eventually served a small handful of overcooked bits around a bowl of stewed tomatoes and onions. When we mentioned that they were overcooked, the waitress said they were "sent a different type this time," meaning they are no longer hand breaded. No apology was offered. We were very excited to see Fig pizza on the menu. It took approximately 25 minutes to come out, and when it finally did the (maybe) pre-made crust was burned in places. The overall flavor was good, but there was some weird fishy aftertaste that may have been old spinach. There were several dirty tables that stayed dirty throughout our meal. One in particular sat with an empty bottle of wine and dirty plates from before we arrived until we were able to make our escape an hour and a half later. We were pretty disappointed overall, and probably will just trek to Michael's in Niagara Falls next time we'd like a nice Italian meal.
One star only because I can't go lower. Slow service and workers with really poor attitudes. Save your time. Don't go there
Was in the area and stopped in for a pizza. Every time I have a pizza from Rizzo's it's perfectly made. The flavors are good and all the ingredients seem fresh. Always well put together and perfectly cooked. A nice change from most places that look like they just trow everything in some dough and cook it. Also noticed that the bar area has been updated since I last was here. Appears they are still doing some more work but it looks great. Would recommend them to anyone looking for a Classic Italian dinner
This is the worst italian restsurant I've ever...EVER eaten at. If you've ever heard the term once bitten, twice shy...well this review is just that. Yesterday's visit was my second and last visit. The first time I went to this restaurant last year, it was with a group of 10 people with whom I work with. While it is an Italian restaurant, they offered steak on the menu and as I can't really eat to much pasta, I try to avoid it and so I ordered the steak, only to be told they were out of it. Fast forward to last night. We had another reservation for the same number of people with the same group (this time I called two days in advance to make sure they had a steak in the restaurant for me. So Imagine my surprise when I go to order the stuffed banana peppers as an appetizer and guess what!!?!?! They are out! Yes. Prior to us placing the good order it should be noted that were seated for 20 minutes and a waitress never showed up to take drink orders. So myself and another guest at the table decided to walk over to the next building where the bar was located and purchase a glass of wine over there. The glass of wine was poured into a glass that you would pour soda into as "they were out of wine glasses". Should I mention that the heat was blasted so high that I had to take off my sweater and sit with my cami on with the director of our department also sitting at the table. (A tad embarrassing). If you needed another drink or glass of water, the waitress was sparse. Honestly, if my coworkers book yet another retirement party there, I will decline. Horrible service. They don't have whats offered on their menu and overall I would give it zero stars if I could.
Lousy food with slow service. Start with a crabby old lady who did not want to let us move to a round table, as the "four person" was made for two. Worried about a six person party at 7:45 on a week night? Ask for drink lists and get a crabby reply about only wine lists. 24 bucks for a small bottle of wine that you can buy at store for maybe six? Bourbon wings on menu but server(when he finally came ) didn't know were out. Meatballs the cook did not know were cold all evening? When promised (by other server who helped as ours was nowhere to be seen) promised a dessert to share. Well two of us got it, but he didn't offer the others. Manicotti had lots of ricotta and sauce but almost nothing else. Antipasto lettuce was old. Poor service and food got a really bad tip. Also a note saying we won't return. Save your $, buy a bottle of wine, go to store and buy microwave pasta. Likely better. Wow. I thought their Banchettis banquet was awful. Yucchh.