Wendy's

175 N Genesee St, Utica
(315) 724-8355

Recent Reviews

Tommy Emery

I’ll start with the drive thru.Could barely hear the guy on the speakerPull up to the window and it sounds like a party is going on inside.Loud music just going off in the back.Drive thru window looks like someone has been spilling stuff on it for weeks and no one has cleaned it.It took 15min for me to just get a frosty.Guy inside casually sagging his pants pretty much to his knees, while world can just see his boxers.Won’t be coming back to this Wendy’s.

Atmosphere: 1

Service: 1

Chris Wandley

Food great but prices are steep on combo meals. A single burger medium combo over 12 bucks is rather steep for fast food

Atmosphere: 4

Food: 5

Service: 4

quinn cummings

very dirty

Atmosphere: 1

Food: 3

Service: 2

Autumn Zwierecki

Service was terrible and I found a hair in my burger.

Atmosphere: 1

Food: 1

Service: 1

yeah buddy

A bunch of nasty greasy junkies work here. Theres never anyone at the speaker, the workers got gross nappy hair and an attitude. The orders somehow wrong every single time. I guess wendys just prefers to hire homeless tweakers off the streets but whatever. A borderline braindead ape can do better than your average wendys employee. The ape might be cleaner too. Also, fast food shouldn't cost this much. If I could put zero stars I would.

Atmosphere: 1

Food: 1

Service: 1

Mike Shwamle

Ordered on the app due to time constraints. Arrived at the location as the first and only vehicle in line, but yet still waited 15 minutes for two breakfast sandwiches.

Scott Walerstein

Was in line for 25 minutes,then was told did not have on line order

Atmosphere: 4

Food: 3

Service: 2

Pete Sav

Wendy L

Matt Entwistle

Food was gross at first but dope manager remade it

Atmosphere: 3

Food: 3

Service: 4

Krista Marshall

My husband and I took our children here for lunch after an appointment. He ordered our food while I got our drinks and took the kids to the bathroom. The men's room was out of order so I took the boys into the women's with me. The floors were disgusting, covered in dirt and grease. There was no soap, the water didn't fully shut off and sprayed everywhere. 25 minutes later our food was finally ready. I stood at the counter for a while waiting for a cup of mayonnaise to only walk away because the longer I stood there the colder my food got. A younger gentleman was walking food out to cars and we had asked for a cup of mayo. He tells us he will grab some. The cup of mayonnaise looked like it had been sitting on the counter for a week. We went to leave and the amount of grease on the floor caused me to slip nearly falling. I was absolutely disgusted with everything about this Wendy's. I have never felt the need to write a review on any place, but I felt this was necessary. Next time I will travel further to eat.

Atmosphere: 1

Food: 1

Service: 1

Jankel Cruz

Omg I couldn’t believe the worst service ever is here, i came to order and they don’t even want to take my orders…. I spent like 35 mins waiting for order and they said im not talking your order!!! For no reason….. never come back here

Atmosphere: 1

Food: 1

Service: 1

Anthony A

Food was ok but expensive. The Stagg working were GREAT!

Atmosphere: 1

Food: 2

Service: 5

Tori Holzhauer

Waited in the parking lot for our food for over 10 minutes when there was literally no other customers at the restaurant. Got our food and well, I didn’t know an egg was supposed to be crunchy. Cold and disgusting.

Atmosphere: 1

Food: 1

Service: 1

Joan Sherman

Long wait. Staff slow and not very friendly. Our taco salads were very good.

Dino Nuggie

So nasty they need the health department there

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