I ordered from my phone because I was a patient inside the hospital I couldn't even order a regular pumpkin spice iced coffee do the app so I ordered a regular so I order regular iced coffee and then called the Tim Hortons to tell them exactly how I wanted my coffee I had to go to three people before anybody was able to understand me after all the fuss in struggle my coffee still was made wrong poor customer service
Atmosphere: 1
Food: 1
Service: 1
Rebecca Geercken
The donuts are constantly stale. The service is horrible and they're all rude.
Atmosphere: 1
Food: 1
Service: 1
joe v
Workers have trouble with verbal communication. Orders were wrong, I had to play QB to get peoples orders correct. Staff seems untrained and
Atmosphere: 1
Food: 1
Service: 1
Nicole Price
This location has many fruit flies on and around the bakery items. Customer service is lacking.
Atmosphere: 3
Food: 1
Service: 1
Nick
Lower prices than the other Tim Hortons in the area, and good food and baked goods!
Atmosphere: 5
Food: 5
Service: 5
Darcy Searer
Worst location I've ever been at!!! Staff is miserable, unfriendly! Orders are chronicly wrong. My break is only 15 minutes, I shouldn't have to spend it waiting for them to pour a cup of black coffee! It's not rocket science!
karl Iggers
Very often the donuts you get there are still. Do anything with complaintsYou can throw a cookie against the wall and hurt somebody. I've complained many many times about the quality of their through the Tim Hortons website and I never once got a response. It's very clear that the owners of that facility just don't care me. They responded to me and said get in touch with them through the through the website but they don't respond to complaints I'm surprised at Tim Hortons corporate hasn't got involved with that place because it's just that bad I suggest whoever they owner that facility is start to wake up cuz it just giving the Tim Hortons a bad name the owners of Tim Hortons said contact him through the corporate website but they don't do anything for complaints
Lucy Dilauro
Called to ask about a dozen of donuts they did not answer the phone untill finally when I got ahold of them they didn't speak English well and when I asked about the price of a dozen of donuts I ended up getting hung up on. The worst tim Horton's I've ever came in across. After getting hung up on I proceeded to read the reviews clearly this place will never change honestly upsetting. DEFINITELY DO NOT RECOMMEND!
Omega Star Music
The person who took my order this evening was OBVIOUSLY high on drugs (red glazed eyes, slow response/reaction time, slurred speech, inability to comprehend or process simple language/requests) and had almost NO idea whatsoever of what they were doing. I would have felt bad for them if not for the fact that it took them almost ten minutes to put together an order that should have taken 2-3 minutes at best. They kept telling me they couldn't add or change items to my order or telling me they weren't sure if they were allowed to add or mix flavors or telling me that the whipped cream topping didn't come with the supremes I ordered..... IT WAS 2 SIMPLE MIXED FLAVOR ICED CAPP SUPREMES AND A DONUT!!!!!!! COME ON PEOPLE!!!!! I HAD TO DIRECT THEM THROUGH THE WHOLE PROCESS AND GOT ARGUED WITH THE ENTIRE TIME!!! I had to explain to this person, step by step, on how to make my order. I've never worked at one in my life and STILL had more knowledge on how to run the place than they did. Coupled with the fact that my food orders from this morning had missing items, I'm claiming hands down, this is the worst Tim Hortons I've ever been to. For the outrageous prices you people charge for simple items, you should really have your act together better than this. It is entirely unprofessional. SHAME on this place!!! SHAME on Tim Hortons!!!!! Having now read the other reviews, it doesn't seem like it will ever change.
Atmosphere: 1
Food: 3
Service: 1
dylan fishel
This place is absolutely terrible. They do not know how to make a correct cup of coffee the staff is very rude to costumers. Seems they haven’t had the correct training. Always looking lost!!! Honestly the worst Tim hortons I’ve ever been too. I’ll drive miles to the next tim hortons before ever coming to this place again!
Depends on the day you go, the result of your service will follow!
Ben
It's Timmy Hos and it's open all the time, which is convenient when you're waiting at all hours, staff is nice enough. Good luck getting an accurate order for anything other than coffee though if it's more complicated than "bagel" or "doughnut."
POONAM SAEED
Very good friendly customer service.Specially Syed is very good friendly.Always greetings and smile ☺️?Love ❤️ this store..Go again and again.
Linda “Princess” Stiegman
This place was very sanitary and is covid friendly, you go in 1 door n out another, u can't go in without a mask they'll turn you away, they wear gloves on any transactions, and change them after every one, n have hand sanitizer n are very nice. I recently had 2 back surgeries n was excited to be able to walk into a Tim Horton's for the 1 time since, I got an ice cappuccino, got in front of my car n fell n it went everywhere, my mother in law helped me up n got a little cleaned up and the cashier gave me another 1 for free, of course I'm in the hospital now because of falling, but I'd recommend this place to anybody, they're sweet and sanitary
John Russell
Sign on the window says "be back shortly". Been waiting over 1/2 HR (11:00pm) No one around. Called their phone - no answer. Not really 24hr service!
I ordered from my phone because I was a patient inside the hospital I couldn't even order a regular pumpkin spice iced coffee do the app so I ordered a regular so I order regular iced coffee and then called the Tim Hortons to tell them exactly how I wanted my coffee I had to go to three people before anybody was able to understand me after all the fuss in struggle my coffee still was made wrong poor customer service
Atmosphere: 1
Food: 1
Service: 1
The donuts are constantly stale. The service is horrible and they're all rude.
Atmosphere: 1
Food: 1
Service: 1
Workers have trouble with verbal communication. Orders were wrong, I had to play QB to get peoples orders correct. Staff seems untrained and
Atmosphere: 1
Food: 1
Service: 1
This location has many fruit flies on and around the bakery items. Customer service is lacking.
Atmosphere: 3
Food: 1
Service: 1
Lower prices than the other Tim Hortons in the area, and good food and baked goods!
Atmosphere: 5
Food: 5
Service: 5
Worst location I've ever been at!!! Staff is miserable, unfriendly! Orders are chronicly wrong. My break is only 15 minutes, I shouldn't have to spend it waiting for them to pour a cup of black coffee! It's not rocket science!
Very often the donuts you get there are still. Do anything with complaintsYou can throw a cookie against the wall and hurt somebody. I've complained many many times about the quality of their through the Tim Hortons website and I never once got a response. It's very clear that the owners of that facility just don't care me. They responded to me and said get in touch with them through the through the website but they don't respond to complaints I'm surprised at Tim Hortons corporate hasn't got involved with that place because it's just that bad I suggest whoever they owner that facility is start to wake up cuz it just giving the Tim Hortons a bad name the owners of Tim Hortons said contact him through the corporate website but they don't do anything for complaints
Called to ask about a dozen of donuts they did not answer the phone untill finally when I got ahold of them they didn't speak English well and when I asked about the price of a dozen of donuts I ended up getting hung up on. The worst tim Horton's I've ever came in across. After getting hung up on I proceeded to read the reviews clearly this place will never change honestly upsetting. DEFINITELY DO NOT RECOMMEND!
The person who took my order this evening was OBVIOUSLY high on drugs (red glazed eyes, slow response/reaction time, slurred speech, inability to comprehend or process simple language/requests) and had almost NO idea whatsoever of what they were doing. I would have felt bad for them if not for the fact that it took them almost ten minutes to put together an order that should have taken 2-3 minutes at best. They kept telling me they couldn't add or change items to my order or telling me they weren't sure if they were allowed to add or mix flavors or telling me that the whipped cream topping didn't come with the supremes I ordered..... IT WAS 2 SIMPLE MIXED FLAVOR ICED CAPP SUPREMES AND A DONUT!!!!!!! COME ON PEOPLE!!!!! I HAD TO DIRECT THEM THROUGH THE WHOLE PROCESS AND GOT ARGUED WITH THE ENTIRE TIME!!! I had to explain to this person, step by step, on how to make my order. I've never worked at one in my life and STILL had more knowledge on how to run the place than they did. Coupled with the fact that my food orders from this morning had missing items, I'm claiming hands down, this is the worst Tim Hortons I've ever been to. For the outrageous prices you people charge for simple items, you should really have your act together better than this. It is entirely unprofessional. SHAME on this place!!! SHAME on Tim Hortons!!!!! Having now read the other reviews, it doesn't seem like it will ever change.
Atmosphere: 1
Food: 3
Service: 1
This place is absolutely terrible. They do not know how to make a correct cup of coffee the staff is very rude to costumers. Seems they haven’t had the correct training. Always looking lost!!! Honestly the worst Tim hortons I’ve ever been too. I’ll drive miles to the next tim hortons before ever coming to this place again!
Restaurantji Recommends
Depends on the day you go, the result of your service will follow!
It's Timmy Hos and it's open all the time, which is convenient when you're waiting at all hours, staff is nice enough. Good luck getting an accurate order for anything other than coffee though if it's more complicated than "bagel" or "doughnut."
Very good friendly customer service.Specially Syed is very good friendly.Always greetings and smile ☺️?Love ❤️ this store..Go again and again.
This place was very sanitary and is covid friendly, you go in 1 door n out another, u can't go in without a mask they'll turn you away, they wear gloves on any transactions, and change them after every one, n have hand sanitizer n are very nice. I recently had 2 back surgeries n was excited to be able to walk into a Tim Horton's for the 1 time since, I got an ice cappuccino, got in front of my car n fell n it went everywhere, my mother in law helped me up n got a little cleaned up and the cashier gave me another 1 for free, of course I'm in the hospital now because of falling, but I'd recommend this place to anybody, they're sweet and sanitary
Sign on the window says "be back shortly". Been waiting over 1/2 HR (11:00pm) No one around. Called their phone - no answer. Not really 24hr service!