Very bad service. I was very disappointed with the service. The person named Alma was very RUDE and DISRESPECTFUL with CLIENTS!!! She even told me she doesn’t care if I give BAD REVIEW! Hopefully, the owner will notice how POOR your training with your PEOPLE. Very bad! Business like this is bound to fail!
Atmosphere: 1
Food: 1
Service: 1
Tyler F.
Honestly, the worst Dunkin' Donuts I've ever been to. first and foremost The language barrier is a serious issue, but other than that it seems like you have to fail an IQ test to work there. I would highly recommend this Dunkin' Donuts if I wanted to ruin someone's day. It's a shame that nothing will probably be done. I think even if somebody who works there cared they probably couldn't read this.
Rita Patel
Asked for 2 toasted bagels with cream cheese, got it back with almost NO cream cheese on it. I went back to ask for more, they tried to make me pay for it despite showing them it barely had anything on it.
Food: 1
Service: 1
Recommended dishes: Bagels
Guriya Bee
Very nasty behaviour,no manner at all,,
Atmosphere: 1
Food: 2
Service: 1
That_u_Jeff
So we went in the morning just now to get breakfast to eat and we had no problems ordering it until we received are food but we were missing a strawberry lemonade and we would not get it because what if someone else ordered one so I went to check if it was mine and she checked my receipt if it was mine and it was and she said okay why don’t you get it and I said I didn’t know it was mine and she said get it with an adittude and she said omg and I said omg you because we’re paying you and that money goes to your paycheck And we order a creamchess with cream and chess and they did not add the cheese but their donuts be bussin bussin but their 2 employees giving us are food are not good but the cashier was super nice so as you can see this is not a good Dunkin’ I recommend a different Dunkin’.
Cristhian andres Franco
Girl in the counter can't even speak English and it's like I'm the one that's supposed to decipher my interaction with her for a purchase. Female shift manager is rude and seems like your dealing with a robot.
Carmen Fantauzzi
This is the worst dunkin donuts we have ever been to. The two ladies working tonight were terrible. They appeared to be laughing at an older lady who was upset because she had lost something. They then redused to refund a senior citizen who was requesting for their senior discount. They said it was too late and needed to request it prior to paying. She was clearly a senior citizen. These are peopleOn a limited income. They are also charging $1.09 when people requestTap water! This was for a child! They hide behind that it’s the managers rules. They gave that as an excuse to the old lady when she requested the refund and when questioned why they are making money off of tap water. I was appaulled at their behavior tonight and felt it was deserving of a review. Shame on them.
Marwa Hassan
One of the worth branches of Dunkin',I tried it last shift! Not understanding of kids accidents,like falling food or drink from their small hands, always at any other fast food restaurant they give the kid another one, specifically if it is a cheap item like hash browns, which happened in that branch,they rejected to give another one although I bought many hash browns bags from them!!!!
Ellen C.
the worst dunkin donuts ever. they dont even wear their masks while handling our food. i kindly asked if they could cut my two sandwiches in half and she refused. so lazy these ppl should not work in customer service industry if they cannot even provide any service. no hi no thank you nothing.
Horrible. These ladies rush you to get your order over the loud radio. I come in every morning they are always out of stuff. I came in earlier to beat the traffic and they were well stocked but with masks on and speaking over loud music at 7am is impossible. The speakers are intelligently placed above check-out station. I asked for one warm bagel twist with cream cheese i asked them to cut it in half and add the cream cheese . She charged me for two bagels and 2 cream cheeses; maybe lower the music. Also, my cashier said no to preparing it "because it causes problems." What problems ? I asked if they can at least cut in half for easy eating , "no its problematic.There are 5 ladies behind the counter,no customers in store. They didnt even have a plastic knife for me. Customer service is horrible.
Andrew H.
Best Dunkin' I've been to in a long time. The ladies working there are very professional, polite, and efficient. I don't have a bad thing to say about this location.
Gzuz Peez
Near public transportation and shopping area clean dining area and friendly staff. Typical Dunkin donuts menu.
Very bad service. I was very disappointed with the service. The person named Alma was very RUDE and DISRESPECTFUL with CLIENTS!!! She even told me she doesn’t care if I give BAD REVIEW! Hopefully, the owner will notice how POOR your training with your PEOPLE. Very bad! Business like this is bound to fail!
Atmosphere: 1
Food: 1
Service: 1
Honestly, the worst Dunkin' Donuts I've ever been to. first and foremost The language barrier is a serious issue, but other than that it seems like you have to fail an IQ test to work there. I would highly recommend this Dunkin' Donuts if I wanted to ruin someone's day. It's a shame that nothing will probably be done. I think even if somebody who works there cared they probably couldn't read this.
Asked for 2 toasted bagels with cream cheese, got it back with almost NO cream cheese on it. I went back to ask for more, they tried to make me pay for it despite showing them it barely had anything on it.
Food: 1
Service: 1
Recommended dishes: Bagels
Very nasty behaviour,no manner at all,,
Atmosphere: 1
Food: 2
Service: 1
So we went in the morning just now to get breakfast to eat and we had no problems ordering it until we received are food but we were missing a strawberry lemonade and we would not get it because what if someone else ordered one so I went to check if it was mine and she checked my receipt if it was mine and it was and she said okay why don’t you get it and I said I didn’t know it was mine and she said get it with an adittude and she said omg and I said omg you because we’re paying you and that money goes to your paycheck And we order a creamchess with cream and chess and they did not add the cheese but their donuts be bussin bussin but their 2 employees giving us are food are not good but the cashier was super nice so as you can see this is not a good Dunkin’ I recommend a different Dunkin’.
Girl in the counter can't even speak English and it's like I'm the one that's supposed to decipher my interaction with her for a purchase. Female shift manager is rude and seems like your dealing with a robot.
This is the worst dunkin donuts we have ever been to. The two ladies working tonight were terrible. They appeared to be laughing at an older lady who was upset because she had lost something. They then redused to refund a senior citizen who was requesting for their senior discount. They said it was too late and needed to request it prior to paying. She was clearly a senior citizen. These are peopleOn a limited income. They are also charging $1.09 when people requestTap water! This was for a child! They hide behind that it’s the managers rules. They gave that as an excuse to the old lady when she requested the refund and when questioned why they are making money off of tap water. I was appaulled at their behavior tonight and felt it was deserving of a review. Shame on them.
One of the worth branches of Dunkin',I tried it last shift! Not understanding of kids accidents,like falling food or drink from their small hands, always at any other fast food restaurant they give the kid another one, specifically if it is a cheap item like hash browns, which happened in that branch,they rejected to give another one although I bought many hash browns bags from them!!!!
the worst dunkin donuts ever. they dont even wear their masks while handling our food. i kindly asked if they could cut my two sandwiches in half and she refused. so lazy these ppl should not work in customer service industry if they cannot even provide any service. no hi no thank you nothing.
Service was fast! I got the iced matcha drink!
Restaurantji Recommends
Service was fast! I got the iced matcha drink!
Great Place, and Clean
Horrible. These ladies rush you to get your order over the loud radio. I come in every morning they are always out of stuff. I came in earlier to beat the traffic and they were well stocked but with masks on and speaking over loud music at 7am is impossible. The speakers are intelligently placed above check-out station. I asked for one warm bagel twist with cream cheese i asked them to cut it in half and add the cream cheese . She charged me for two bagels and 2 cream cheeses; maybe lower the music. Also, my cashier said no to preparing it "because it causes problems." What problems ? I asked if they can at least cut in half for easy eating , "no its problematic.There are 5 ladies behind the counter,no customers in store. They didnt even have a plastic knife for me. Customer service is horrible.
Best Dunkin' I've been to in a long time. The ladies working there are very professional, polite, and efficient. I don't have a bad thing to say about this location.
Near public transportation and shopping area clean dining area and friendly staff. Typical Dunkin donuts menu.