Dunkin'

433 Riverdale Ave, Yonkers
(914) 968-9638

Recent Reviews

Mayra Figueroa

There at least 3 people that shouldn’t work here they can’t make drinks the right way ever and the light skin Spanish guy has an attitude like he hates life I seen him working for 8 years here and still can’t make a drink taste good and get mad when you tell him anything is wrong with your Order. When I now he is in there I won’t order to ovoid the headache. Everyone else is great!!

Abe Siebel

One of the worst in Westchester County. Manager is extremely discriminate and they have just one employee with decent morale and courtesy.Parking: Needs a serious makeover. Potholes galore!

Atmosphere: 2

Food: 3

Service: 1

Adrian Jimenez

Staff is terrible at this location, Starting with The Oompa Loompa at the register. Not listening, missing items and rushing through is a norm here. This is why Starbucks will always win. This Franchise location is a bad look for Dunkin.

Atmosphere: 1

Food: 2

Service: 1

Gary Jersey

This is an extremely slow place. I'm still online 10 mins. 2 more people ahead of me. Looks like only 1 1/2 people working here. I will absolutely never cost this horrible place. Hello Dunkin this isn't a place for me to hang out! I need to be somewhere and you guys have screwed everything up. Ooo yeah still waiting.

Atmosphere: 2

Food: 3

Service: 1

V F.

The Indian ladies are nice and make your drink and food right but the other staff are always playing around too much and slacking off I only like to go there when the 3 Indian ladies are working

Jess Blanz

Nice employees. Good service

jehksel

Slowest and worst service I have ever experienced. Never have products which are being advertised, food and donuts taste old and stale.

Local Guide

The very heavy set Mexican guy that be there in the morning is the most rude, miserable person I’ve ever had the displeasure of encountering. He curses at customers under his breath and orders other employees to mess up your order. He told the other dark skinned glasses Mexican guy to squish my sandwiches. I called corporate and nothing has been resolved. A Indian man called me saying he was the regional manager and left a voicemail when I call him back I can’t reach him. I have yet to have this resolved. I will be taking my daily business to Starbucks.

The Watcher

Slowest and worst service I have ever experienced. Never have products which are being advertised, food and donuts taste old and stale.

Hari Nair

Hit or miss with the speed of service, depending on whose working. Many machines get “shut off” way before closing time.

Jannet Guadalupe

The ugliest donuts. Obviously this location does not care about quality. I brought these for a family gathering, but they look awful and taste old. Never again!

Atmosphere: 2

Food: 1

Service: 1

Ana Mariah

I’ve had no problem with the workers here, the guy at the cashier is very nice. But this dunkin always has a foul smell! It smells like rotten soda machine and trash combined. I really can’t come back because it’s putridZ

Enya Barrett

This is one of the most non efficient Dunkin I have ever been in. Hardly speaks English. You have to keep repeating your order. One young man at the counter has his arm in a cast. While I do admire him for trying to keep his job. He can barley make the tea. It has to be the slowest store ever. No manners what so ever. Place is not clean by any means. It takes sooooooo long to even be served. I have noticed people walking out. Someone is loosing MAJOR profit. I shall not be a return customer. Going to a regular deli from now on. Top management needs to do a re shuffle of staffVegetarian options: None to excite the pallet

Business Reviews

This place has the WORST service I have ever seen.I only order through mobile takeout.Today I waited 30 MINUTES for one item.I notified the employee who smiled and said ok.She then proceeded to help everyone who came after me, everyone who ordered on the mobile app after me, AND THEN gave the same item I ordered to two people who came in stood in line and ordered AFTER me.It was so disgusting.Then they tell you you can’t get a refund if you order via the app so I went through the app & all they told me was my case has been noted.Starbucks does not give you this much trouble. I rather pay a little more for better service.

Oscar Hernandez (Ozzy)

Slowest Dunkin I’ve ever experienced and these guys be taking ode long just to get my order long and that bacon egg and cheese tasted weird

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