Whit's frozen custard is as good as it gets, and the Ashland location is no exception. But, in addition to great custard, they have a small, but excellent menu of other items, including great hot dogs. What really sets this location apart is their service. I can't say enough about the quality of the staff. I don't know the people who work there and I don't live in the area, but when I stopped by while on a short road trip, I was overwhelmed by the friendly, professional staff. If you like ice cream, and you're in the Ashland area, you should make it a point to stop in. You will thank me later :).
Atmosphere: 5
Food: 5
Service: 5
aliya
Extremely rude teenagers and staff. I’ve complained multiple times about their workers. the last time i went in the legit, no exaggerating, literally threw my credit card in my car and slammed the window. The ice cream was melted. Terrible service will never go back.
My very first time coming here and definitely not a good experience. Didn't understand the menu very much and asked one simple question and apparently it was hilarious because all the workers could not stop laughing even at the window they were still laughing. To have christian music playing, no one has a Christian attitude. Being stuck up and thinking you're doo doo doesn't stink isn't very christian. Owner probably is christian but not the workers.
Zoe Carter
3 times now I’ve ordered a whitzer, paid extra for pecans and cookie dough bites and all 3 times it wasn’t blended and there was just a few pecans and cookie dough bites on top. Not sure why they charge me extra when I didn’t even get what I ordered. When I mentioned it to the girl her reply was “oh”.
Leann Kish
Mmmmmm mmmmmm! Smooth, rich custard. Good portions and super nice staff. They also have already packed to go containers and ice cream cakes. Look forward to trying other flavors.
Angie Harig
I hate to leave these kinds of reviews, but since new ownership, we haven't had a good trip to get ice cream. It seems really expensive. I do understand costs but yikes. While we didn't complain, we have yet to get the correct order.
Jacob Mancini
Nicest people and ice cream is amazing!
Steve Costa
Tasty! Tasty! Tasty! Reasonably priced large serving custard!
Besides the girl at the counter, I received a negative response. The one Whits in Mansfield has dairy free options available in bowls and cones but the owner refused to sell us any in cones and kept insisting on us buying a pint. Why would I buy a pint for a little boy?Then, she refuses to put my order in a waffle bowl saying it doesn’t come in one. She has signs all over about love and Jesus yet she was not very friendly at all. Way to lose business. Will not be coming back at all.
Cade Hefner
Amazing custard and service, always quick and relatively cheap. Currently there is road work, so it is tricky to get in but it is VERY worth it.
Cathy Ritchey
Yummy food and it was inexpensive. Service was good and our order was accurate. Very nice employees.
Kelli Bachman
My son and I waited in the drive thru line from 7:20pm to 8:15pm. We got to the menu to order, and the girl said they were closed and could not take our order. We waited in line for almost an HOUR. Very poor customer service and if they weren’t so SLOW, we would have been able to order well before they closed! There are plenty of other ice cream stands and we will not be back! This is NOT how you treat your customers.Went back to Whit’s recently after they changed ownership. The ice cream is good, but I don’t understand why you can’t mix the ingredients ALL THE WAY through the Whitster? You only mix the top half. Also, I understand the cost of living had gone up, but I was charged $12.25 for two SMALL whitsters! That is ridiculous! I can go to the Red Barn and get a medium waffle cone and a small milkshake for $7! I can’t continue to support this business anymore! Good luck!
RS
The chocolate custard is fantastic and service is always friendly and prompt. But, I got a take out order today and was supposed to have a pulled pork sandwich with cole slaw. I got a shredded chicken sandwich. The shredded chicken is good but I'm not too crazy about the cole slaw on it. Will check my order before leaving from now on.
Whit's frozen custard is as good as it gets, and the Ashland location is no exception. But, in addition to great custard, they have a small, but excellent menu of other items, including great hot dogs. What really sets this location apart is their service. I can't say enough about the quality of the staff. I don't know the people who work there and I don't live in the area, but when I stopped by while on a short road trip, I was overwhelmed by the friendly, professional staff. If you like ice cream, and you're in the Ashland area, you should make it a point to stop in. You will thank me later :).
Atmosphere: 5
Food: 5
Service: 5
Extremely rude teenagers and staff. I’ve complained multiple times about their workers. the last time i went in the legit, no exaggerating, literally threw my credit card in my car and slammed the window. The ice cream was melted. Terrible service will never go back.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Frozen Vanilla Custard, Buckeye
Delicious!
Atmosphere: 5
Food: 5
Service: 5
Forgot my cookie
Food: 1
My very first time coming here and definitely not a good experience. Didn't understand the menu very much and asked one simple question and apparently it was hilarious because all the workers could not stop laughing even at the window they were still laughing. To have christian music playing, no one has a Christian attitude. Being stuck up and thinking you're doo doo doesn't stink isn't very christian. Owner probably is christian but not the workers.
3 times now I’ve ordered a whitzer, paid extra for pecans and cookie dough bites and all 3 times it wasn’t blended and there was just a few pecans and cookie dough bites on top. Not sure why they charge me extra when I didn’t even get what I ordered. When I mentioned it to the girl her reply was “oh”.
Mmmmmm mmmmmm! Smooth, rich custard. Good portions and super nice staff. They also have already packed to go containers and ice cream cakes. Look forward to trying other flavors.
I hate to leave these kinds of reviews, but since new ownership, we haven't had a good trip to get ice cream. It seems really expensive. I do understand costs but yikes. While we didn't complain, we have yet to get the correct order.
Nicest people and ice cream is amazing!
Tasty! Tasty! Tasty! Reasonably priced large serving custard!
Restaurantji Recommends
Besides the girl at the counter, I received a negative response. The one Whits in Mansfield has dairy free options available in bowls and cones but the owner refused to sell us any in cones and kept insisting on us buying a pint. Why would I buy a pint for a little boy?Then, she refuses to put my order in a waffle bowl saying it doesn’t come in one. She has signs all over about love and Jesus yet she was not very friendly at all. Way to lose business. Will not be coming back at all.
Amazing custard and service, always quick and relatively cheap. Currently there is road work, so it is tricky to get in but it is VERY worth it.
Yummy food and it was inexpensive. Service was good and our order was accurate. Very nice employees.
My son and I waited in the drive thru line from 7:20pm to 8:15pm. We got to the menu to order, and the girl said they were closed and could not take our order. We waited in line for almost an HOUR. Very poor customer service and if they weren’t so SLOW, we would have been able to order well before they closed! There are plenty of other ice cream stands and we will not be back! This is NOT how you treat your customers.Went back to Whit’s recently after they changed ownership. The ice cream is good, but I don’t understand why you can’t mix the ingredients ALL THE WAY through the Whitster? You only mix the top half. Also, I understand the cost of living had gone up, but I was charged $12.25 for two SMALL whitsters! That is ridiculous! I can go to the Red Barn and get a medium waffle cone and a small milkshake for $7! I can’t continue to support this business anymore! Good luck!
The chocolate custard is fantastic and service is always friendly and prompt. But, I got a take out order today and was supposed to have a pulled pork sandwich with cole slaw. I got a shredded chicken sandwich. The shredded chicken is good but I'm not too crazy about the cole slaw on it. Will check my order before leaving from now on.