The Goody Shop
$ • Ice Cream
Hours:
2009 Springdale Rd, Cincinnati
(513) 742-8771
Customers' Favorites
The Goody Shop Reviews
I used to love going to The Goody Shop as a kid. I even worked as an employee for many years as a teen. My parents still live down the street. I’ve taken my family to The Goody Shop 3 times over the last two years and each time has not been a pleasant experience. The service, professionalism, and expectations have gone way down. We visited 2x through the drive thru and 1x we sat at the picnic tables. Both times through the drive thru I ordered a flurry and strawberry shortcake. The flurries were over flowing and dripping as the girl handed it to me through the window. They made complete messes. The most recent visit was last night. The Goody Shop was out of bananas, their slushee machine was not working, and their orange ice cream was too soft is what we were told while ordering. No big deal, we changed our order to accommodate. We were served 4 very poorly made cones. These cones would not have been allowed served when I was working there years ago. We wanted to sit at the picnic tables to eat our ice cream. All the tables were covered in ice cream drippings and in turn surrounded by bees and wasps. My children were afraid. I had to use my own baby wipes to clear a spot. It was clear the tables had not been wiped for a while. Then of course the garbage cans were over flowing with trash and surrounded by bees and wasps as well. I would recommend retraining employees on how to make proper cones, not serving over flowing items through the drive thru to make a mess in the customers car, and keeping the outside area cleaned up. Maybe invest in bee and wasp traps. I’m very disappointed in what this place has turned into. I quickly realized why The Goody Shop was not packed with customers on a beautiful Saturday evening perfect for an ice with the family.
Ratings
Menu
Hours
Monday | 11:30AM - 9PM |
Tuesday | 11:30AM - 9PM |
Wednesday | 11:30AM - 9PM |
Thursday | 11:30AM - 9PM |
Friday | 11:30AM - 9PM |
Saturday | 11:30AM - 9PM |
Sunday | 11:30AM - 9PM |
Racist. Online hours says 9pm. Came at 8:30. Ladies were rude no greeting just yelling “WE’RE CLOSED” I responded with but the website says 9PM. Wide set lady with a mullet Proceeded to run towards my car with an object in her hand, i drove away quickly. Called us N Words and B Words. I do not recommend this place at all. ZERO STARTS