Subway
$ • Sandwich Shops, Fast Food
Hours:
1417 E 9th St, Cleveland
(216) 621-3313
Customers' Favorites
Subway Reviews
I placed an order on the app for a BOGO deal they were promoting. Two sandwiches exactly the same. When I arrived at the store the employee working said she never received my order. I showed her my app confirmation and had her look up my order number. She was no help. I ended up having her make my one sandwich and paying for it AGAIN. She would not honor the app BOGO deal. Very very poor customer service. When she tried to reach a manager she was unable.
She’s very rude and nasty. This is my third time coming to her place and she would not serve me. She’s act like she busy behind the corner. There is no customer but me she just race and I’m from Africa I never seen somebody this rude. She know I’m running late for work and she would not give me my sandwich because I’m black.
Ratings
Hours
| Monday | 9AM - 7PM |
| Tuesday | 9AM - 7PM |
| Wednesday | 9AM - 7PM |
| Thursday | 9AM - 7PM |
| Friday | 9AM - 7PM |
| Saturday | 10AM - 4PM |
| Sunday | 10AM - 4PM |
People in Cleveland Also Viewed
No working bathroom and employees were not super helpful and very standoffish. We are visiting from out of town and expected better hospitality since everyone so far in Cleveland has been great thus far.