“Low staffing so service slow st 5pm on a Tuesday. Employee sat behind me lounging across table most of my meal before going behind counter and gathering food and drink to take with her. The big Santa socks outside her non-work clothes were cute though.“
“This Arby's is wonderful. The food is always cooked fresh when ordered. And, I'm very happy with the employees who work there. They are always friendly and ready to help.I gave them 5 Stars and would give them 10 Stars if I could.“
“Drove up to the drive thru for several minutes while they were open, order was never taken. I wasn't even acknowledged that I was sitting there.UPDATE: Thank you to the Arby's team for reaching out to me, specifically Lisa, who worked very diligently to understand further what happened and worked to make it right“