I love penn Station. I only have two suggestions. 1) be more consistent. Especially with seasoning and sauces. Sometimes, there is barely any steak seasoning or Mayo. Other 6 is a lot. 2) Add steak fries to your menu. The steak seasoning is amazing on the fries, and I constantly have to ask for a cup of seasoning, lol. There are issues with a couple of employees, but I honestly don't care that much about that as long as the food it good
Girl with the bangs and ombre hair is extremely rude. She is always here when we come and always unpleasant. 2/24 was the last straw. We will not be returning to this location. Customer service training needs to be done :)
Atmosphere: 1
Food: 5
Service: 1
Jamar Blue
Grabbed a couple of cheese steaks on our way out of town with some fries. Delicious as always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh-Cut Fries, Cheesesteak
RANDY YAUGER
AMAZING food and service!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries
Mike Baker
Sure cut back on the meat. Don't mind paying the price but give us what we pay for.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Italian Hero, Philly Cheese Steak
sarah rose
Cheesesteak was awful. Took bun of and the meat and cheese was a stuck together as one piece . Had Burt hard pieces all the way through the sandwich. To look at it you would have tho it was a steak patty. Yuk!!!!
Atmosphere: 3
Food: 1
Service: 3
John Wayne
Ruben was mostly Greece and bread no sause witch I asked for.
Atmosphere: 3
Food: 2
Service: 5
Joshua Cook
It's pen station it's either good or it's not and this location is usually on top of it.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fresh-Cut Fries, Cheesesteak
K
Their chicken teriyaki sub is my favorite. I absolutely love their bread...warm, fresh and soft, it's delicious. Great fries.
Atmosphere: 5
Food: 5
Service: 5
Tom Riley
Placed an order online for pick up. The system said it would be ready in 25 minutes. When I arrived at the store, I decided to go inside to pick up the order instead of going to the pick-up window. That was a good decision. I waited an additional 10 minutes inside for my order to be complete. The store was very busy, so I understood why the long wait. If I order again, I'll have to adjust my time-line.
We stopped coming here for awhile because the sandwiches were less than desirable. The bread seemed like it wasn't getting proofed or something. But I degrees, I'm not sure what's changed but whatever it is, please keep it up! The sandwiches taste like they used to taste and the bread taste fresh! I'm happy to spend my money for these sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak
Aaron Rutledge
The food was good, my favorite part is when a silly customer comes in and gets into an argument with the cook. This made our meal very awkward. Thanks to the manager for de-escalation of the situation.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Fresh
Dan N.
$16 for literally 24 fries (I counted them) and a sub. The sandwich was good- but $16 for that & a PATHETIC amount of fries is enough for me to never return. Sad because the owner/manager guy is extremely personable & nice.
Cassie Schwark
Love the grilled veggies sub. Service was
Atmosphere: 5
Food: 5
Service: 5
Nathan Clubb
This was the greatest sub sandwich I have ever had in my life. I have lived in WA, CA, AZ, and now OH, and I have never had a sub that comes even close to the sub I just had.
I love penn Station. I only have two suggestions. 1) be more consistent. Especially with seasoning and sauces. Sometimes, there is barely any steak seasoning or Mayo. Other 6 is a lot. 2) Add steak fries to your menu. The steak seasoning is amazing on the fries, and I constantly have to ask for a cup of seasoning, lol. There are issues with a couple of employees, but I honestly don't care that much about that as long as the food it good
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fresh-Cut Fries, Cold Classic Italian, Cheesesteak
Girl with the bangs and ombre hair is extremely rude. She is always here when we come and always unpleasant. 2/24 was the last straw. We will not be returning to this location. Customer service training needs to be done :)
Atmosphere: 1
Food: 5
Service: 1
Grabbed a couple of cheese steaks on our way out of town with some fries. Delicious as always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh-Cut Fries, Cheesesteak
AMAZING food and service!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries
Sure cut back on the meat. Don't mind paying the price but give us what we pay for.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Italian Hero, Philly Cheese Steak
Cheesesteak was awful. Took bun of and the meat and cheese was a stuck together as one piece . Had Burt hard pieces all the way through the sandwich. To look at it you would have tho it was a steak patty. Yuk!!!!
Atmosphere: 3
Food: 1
Service: 3
Ruben was mostly Greece and bread no sause witch I asked for.
Atmosphere: 3
Food: 2
Service: 5
It's pen station it's either good or it's not and this location is usually on top of it.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fresh-Cut Fries, Cheesesteak
Their chicken teriyaki sub is my favorite. I absolutely love their bread...warm, fresh and soft, it's delicious. Great fries.
Atmosphere: 5
Food: 5
Service: 5
Placed an order online for pick up. The system said it would be ready in 25 minutes. When I arrived at the store, I decided to go inside to pick up the order instead of going to the pick-up window. That was a good decision. I waited an additional 10 minutes inside for my order to be complete. The store was very busy, so I understood why the long wait. If I order again, I'll have to adjust my time-line.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fresh-Cut Fries, Turkey Avocado, Italian Hero, Philly Cheese Steak
Restaurantji Recommends
We stopped coming here for awhile because the sandwiches were less than desirable. The bread seemed like it wasn't getting proofed or something. But I degrees, I'm not sure what's changed but whatever it is, please keep it up! The sandwiches taste like they used to taste and the bread taste fresh! I'm happy to spend my money for these sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak
The food was good, my favorite part is when a silly customer comes in and gets into an argument with the cook. This made our meal very awkward. Thanks to the manager for de-escalation of the situation.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Fresh
$16 for literally 24 fries (I counted them) and a sub. The sandwich was good- but $16 for that & a PATHETIC amount of fries is enough for me to never return. Sad because the owner/manager guy is extremely personable & nice.
Love the grilled veggies sub. Service was
Atmosphere: 5
Food: 5
Service: 5
This was the greatest sub sandwich I have ever had in my life. I have lived in WA, CA, AZ, and now OH, and I have never had a sub that comes even close to the sub I just had.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Cheesesteak