“I always get excellent food from Jimmy John's. My only complaint is the drive thru. I went to the drive thru after work today. I waited a few minutes and no one took my order. So I just drove away. This is at least the 6th time this has happened. Maybe the manager was on a potty break and wasn't there to supervise the crew. I guess I'll call for pizza or go to a sit down restaurant from now on. ?“
“I recently had the pleasure of visiting Jimmy John's on multiple occasions between May and October when I have visit my accounts, and I must say that my experience has been consistently exceptional, thanks to the outstanding service provided by Marcus and Matt. These two individuals have served me every single time I visited, and their friendly and welcoming demeanor has made each visit truly enjoyable.One aspect that has always stood out to me is how clean and well-maintained the store is. It's evident that these two employees take great pride in ensuring a clean and inviting environment for their customers. This attention to detail adds to the overall positive experience.What truly impressed me was the fact that, on most occasions, I would place my order right before the store closed. Despite the late hour, Marcus and Matt never seemed to have an issue with it. They always accommodated my order with a smile and ensured that I received my food promptly. Their willingness to go the extra mile, even during the closing hours, is truly commendable.In fact, during my most recent visit, I couldn't help but wonder if Marcus and Matt were the franchisee owners of that particular location. Their dedication and level of service made it apparent that they took ownership in the store. It's rare to come across individuals who genuinely care about their customers' experience, and I believe Marcus and Matt embody that spirit.Overall, my interactions with Marcus and Matt at Jimmy John's have been nothing short of outstanding. Their friendliness, the cleanliness of the store, and their willingness to provide excellent service, even during late hours, have left a lasting impression on me. I highly recommend this location to anyone seeking a delightful dining experience.“