“We had a Community Event where I work for 120 Breakfast Sandwiches @7:00am yesterday that was absolutely perfect. A big shout out to Lilly & everyone that made our breakfast a success Cayden, Payton, Morgan, & Chuck. Everything was ready to go when we got there to pick it up & the food was delicious. They also made sure we had napkins & small bags for people that wanted to carry breakfast out. See you guys for our next "Breakfast on the Go" event!“
“Went there to get our meals for grand kids and wife while there a traveler from out of country came in and was explaining they used the app to order food but at the wrong McD's a manager over heard and said they could fix easily then he took the order off there phone and told them how to get there money refunded also compt ther order so they didnt have to pay what a great gesture when so many places would of shrugged and said not my problem makes me glad I moved to Elyria and will continue to support this McD's again great staff good food and service“
“It is McD's, what can yiu say about the food? Ok, yes we all know some you go to always have cold slimy nasty food, but not this one.The fries are always hot, the burgers are on point (for a McD's) and they do not come out a sloppy mess when asking for extra sauce.The real tell if a good fast food joint is the service. I have yet to have something missing from my order. My special requests are always correct (get Mac sauce on the McDouble it's a game changer). And the people are almost always very chipper sounding and pleasant. For a fast food joint you can not ask for much more you know what it is and what you are getting.They are my closest location, but I feel like they are the best location in town, so for me a win! And yes, if a better mcd's was on the other side of town I totally would drive to it for better service and hot fries!! LOL“
“I had a really terrible experience with the Sheffield McDonald’s on Detroit Road half hour before I came to this McDonald’s I was greeted as soon as I came to the door by the lady working behind the counter, she made sure all of our food was fresh wanted to make sure we got everything that we ordered including ketchup. I’ve had terrible experiences here in the past, but I’ve noticed a good improvement over the last five years so I’m taking away my original one star review and it’s now getting a five star review because of the good management skills and skills that the workers show because they show that they actually care whether it’s a mcjob or a real job, they’re still there to do a job and that’s what we need The only thing that I can say that needs to improve Is the cleanliness of the floor and the dining room the counters are a little sticky, but other than that the atmosphere was great, and the custom service was friendly maybe the Sheffield McDonald’s on Detroit should start taking note of how to treat your employees and act around a customer because it was a night and day difference“