Came in Kroger for a quick coffee while waiting on a family member at Atrium. Three people behind counter talking and gossiping amongst each other. The girl taking my order didn’t smile nor look directly at me, which isn’t a big deal but not good for first impressions. They were more concerned about talking than making drinks, not busy and took 30 minutes to get my drink. Ordered a venti, got a grande…. Asked for no whip… whip was on it. So not only didn’t she look at me she didn’t listen either. Very irritating and will not return. Should have driven the extra 5miles to go to springboro.
Atmosphere: 2
Food: 3
Service: 2
Indiaaa Review
Very ghetto . Laugh giggled had they finger on top of inside the cup ! On phone ! Waited a good 15 mins mean while other ppl are getting their drinks !
Service: 1
J Bird
There was one person working, and she was doing a great job holding it down. She had a great attitude and made me a great latte.
Atmosphere: 4
Food: 4
Service: 5
Rachel Hamblin
Cake pops were amazing and fresh! Customer service was stale and rude.
Atmosphere: 1
Food: 5
Service: 1
Beth Wilson
Went at 7pm an hour before closing and was told by the employee still standing up there that they had closed. Yeah not coming here again! Doesn’t surprise me since this is not the first review I’ve seen of this location stating they closed earlier than 8pm.
Madison Renner
i’d give zero stars, such horrible service. have never been to a starbucks where the workers hated their job more. asked for three tall hot chocolates and said that my brother would be coming in a second with a water as well. he wouldn’t let me wait for my brother so i had asked if the two smalls could just be put into a bigger cup for easier carrying since we had a baby with us even tho we already paid. he refused to let us get a bigger cup and rudely responded with “no we can’t do that here”. my brother asked if he could go ahead and order a couple other things to eat seeing as nobody else was there he shortly asked what he wanted. the young man was so rude about having a second order and then anything my brother asked for they didn’t have anymore and then after everything refused to let him buy the water bottle with his order and made him go through the separate check out for just a water. while i was waiting i heard the other girls working complaining about having to make so many hot chocolates. somebody else finally got in line after us and they got their multiple drinks before we even got one of ours. i would have said something to the man working but he left immediately after saying a snarky comment to his co workers about how WE were being rude. horrible service. nobody knows how to just go to work and shut up.
alesha wittrnbach
They said a large is a medium size drink now… but they charge you for a large size drink? And when I asked about the size of my drink the people got snappy with me, I’ve been going there for years and now they say it never been that way. Never going here
Atmosphere: 1
Service: 1
Pj SIngh
Ordered my typical drink and made sure to mention a customization to my drink 3 times to make sure the person at the register got it right. When I got my drink it was of course wrong because they don’t listen. Save yourself the trip and head to a different Starbucks.
Atmosphere: 1
Service: 1
Janette Yerling
Devon was amazing today!!! Thanks so much for your happy spirit and accommodating service!!
Service: 5
Gelly Rokz
The barista was very nice. I want to say her name might have been Kate or Katie? She was helpful and friendly.
Always rude workers constantly rolling eyes every time I order and always out of
Atmosphere: 1
Food: 1
Service: 1
Madison Campbell
Almost 40 minutes for 2 coffees…
Service: 1
Jeremy Warren
Very friendly, even though espresso machine was down they did best they could to accommodate
Atmosphere: 4
Food: 5
Service: 5
Summer Todd
They need to clean up the pick up area in Krogers Middletown location ~ it’s so disgusting that I don’t want my coffee after it’s been sitting in the muck
Came in Kroger for a quick coffee while waiting on a family member at Atrium. Three people behind counter talking and gossiping amongst each other. The girl taking my order didn’t smile nor look directly at me, which isn’t a big deal but not good for first impressions. They were more concerned about talking than making drinks, not busy and took 30 minutes to get my drink. Ordered a venti, got a grande…. Asked for no whip… whip was on it. So not only didn’t she look at me she didn’t listen either. Very irritating and will not return. Should have driven the extra 5miles to go to springboro.
Atmosphere: 2
Food: 3
Service: 2
Very ghetto . Laugh giggled had they finger on top of inside the cup ! On phone ! Waited a good 15 mins mean while other ppl are getting their drinks !
Service: 1
There was one person working, and she was doing a great job holding it down. She had a great attitude and made me a great latte.
Atmosphere: 4
Food: 4
Service: 5
Cake pops were amazing and fresh! Customer service was stale and rude.
Atmosphere: 1
Food: 5
Service: 1
Went at 7pm an hour before closing and was told by the employee still standing up there that they had closed. Yeah not coming here again! Doesn’t surprise me since this is not the first review I’ve seen of this location stating they closed earlier than 8pm.
i’d give zero stars, such horrible service. have never been to a starbucks where the workers hated their job more. asked for three tall hot chocolates and said that my brother would be coming in a second with a water as well. he wouldn’t let me wait for my brother so i had asked if the two smalls could just be put into a bigger cup for easier carrying since we had a baby with us even tho we already paid. he refused to let us get a bigger cup and rudely responded with “no we can’t do that here”. my brother asked if he could go ahead and order a couple other things to eat seeing as nobody else was there he shortly asked what he wanted. the young man was so rude about having a second order and then anything my brother asked for they didn’t have anymore and then after everything refused to let him buy the water bottle with his order and made him go through the separate check out for just a water. while i was waiting i heard the other girls working complaining about having to make so many hot chocolates. somebody else finally got in line after us and they got their multiple drinks before we even got one of ours. i would have said something to the man working but he left immediately after saying a snarky comment to his co workers about how WE were being rude. horrible service. nobody knows how to just go to work and shut up.
They said a large is a medium size drink now… but they charge you for a large size drink? And when I asked about the size of my drink the people got snappy with me, I’ve been going there for years and now they say it never been that way. Never going here
Atmosphere: 1
Service: 1
Ordered my typical drink and made sure to mention a customization to my drink 3 times to make sure the person at the register got it right. When I got my drink it was of course wrong because they don’t listen. Save yourself the trip and head to a different Starbucks.
Atmosphere: 1
Service: 1
Devon was amazing today!!! Thanks so much for your happy spirit and accommodating service!!
Service: 5
The barista was very nice. I want to say her name might have been Kate or Katie? She was helpful and friendly.
Atmosphere: 4
Service: 5
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Love the Fraps we be
Atmosphere: 5
Food: 5
Service: 5
Always rude workers constantly rolling eyes every time I order and always out of
Atmosphere: 1
Food: 1
Service: 1
Almost 40 minutes for 2 coffees…
Service: 1
Very friendly, even though espresso machine was down they did best they could to accommodate
Atmosphere: 4
Food: 5
Service: 5
They need to clean up the pick up area in Krogers Middletown location ~ it’s so disgusting that I don’t want my coffee after it’s been sitting in the muck