“I adore the fact you can order a vegetarian sub here. There are a couple of options. I ordered the portobello and swiss. My sub was missing something. I think it needed some spices. Salt, pepper or a bit of steak sauce, something. This being my 1st time, hopefully I missed something on the menu to add some flavor. Bread was fresh, staff was friendly. They were super busy and it was nice to see a full staff here. There were at least 5 people behind the counter.“
“I've been doordashing and ordering food from here for the past few years and the staff is very friendly. They are time efficient, the food is all made to order, so never cold. Much better than other Mr. Hero's I've been to. Thank you guys!“
“Ordered regular philly steak and fries. When i got home noticed i had received the wrong order. I was on my lunch break so couldn't go back. Tried calling, but their phone was out of service, so I filed a complaint with the company. The next day I went back. As soon as I walked in the staff immediately greated me, asked for my name and quickly apologized for messing up my order. They still had my order receipt from the previous day and just confirmed I wanted the same thing. They were so quick and polite to rectify their mistake. I would definitely recommend this location!“
“Oh my gosh.... I've never received this kind of customer service ever before and especially at a Subway. My boyfriend and i came in today and Candice (Candace or Candyce maybe, sorry if I butchered her name!!) served us and she was seriously the sweetest woman ever !! She seemed to be the only one working the line (or working in general) yet it was kept clean and her customer service skills were amazing !! She went above and beyond to make sure our sandwiches were made correctly and neatly. I never do these reviews but this was the best customer service i’ve experienced in a while. Seriously blown away by her professionalism and treating us with respect which you don’t see in fast food nowadays. Seriously give this woman a raise !!“
“I love Franklin Square Deli subs. I have been eating the subs there since, for so long I can’t remember. Every time I’m in town I make sure I stop and have me a #6.If you haven’t been there yet it’s time you should. It won’t disappoint.Vegetarian options: No meat that’s okay because you can order a delicious sub without it.“