Panera Bread

5270 Kings Mills Rd, Mason
(513) 336-0374

Recent Reviews

Rebecca Steele

The service at this location has been consistently bad since it opened.

Atmosphere: 1

Food: 1

Service: 1

david Scott

Made an out-of-towner feel very at home. Friendly welcoming staff.....and the food was perfect all week. Gonna miss hearing DAAAAVEEEE When the foods done ????

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Baguette, Broccoli Cheddar Soup

Kenneth Yi

I was dancing around in panera when all the sudden I saw a tiny little gremlin made who called himself Corey. When I asked for my teriyaki chicken salad sandwich Corey came up to me and started pouring hot soup all over my face while the other employees were throwing frizzled onions on me. Absolute poposterous! The atmosphere was alright tho. There were tiny little rats pole dancing and singing karaoke at every table.

Atmosphere: 1

Food: 1

Service: 1

A M Orehek

It’s an easy stop off the interstate with plenty of parking and gas options nearby.Wheelchair accessibility: No steps, all ramps, though will need someone to open door.

Atmosphere: 5

Food: 5

Service: 5

JoJo Schenkel

There really is no service, it's all on computers you do yourself. Then you pick up your food at a window.

Atmosphere: 2

Food: 5

Service: 1

Serpenny

Meh, came here during the eveningand just wasn’t very welcoming…Staff member Julia said they were closed but it was only 6:30, the hours on the front of the building said it closes at nine?I personally like the Deerfield location better.

Brad Blust

It is a good place to get a quick meal that doesn't seem like fast food. I like the Pick Two with soup and half a sandwich.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Broccoli Cheddar Soup

Eric Shipman

First of all, I pulled up to the drive-thru tonight to hear the automated voice say that the store was closed when it wasn't. The person comes on the speaker to say that they're open and apologized. I had to back up confusing the person behind me. I ordered my food. Please see the picture of the pepperoni pizza below. It was a mess with sauce running into the box. I ate it and it was almost tasteless. Now I bought 2 of these pizzas. My son said his pizza wasn't that good either! The salad was the only that was good. The only reason I'm writing this is because this keeps happening!! This Panera Bread is NOT a consistent place to eat good food. I could've went to Texas Roadhouse and bought a good dinner for less! It is hit or miss when I come to Panera Bread! I don't think I'm coming back to this store, because I'm constantly paying too much money for lousy food! Y'all gotta do better than this!

Atmosphere: 2

Food: 1

Service: 2

connie faulkner

Love this place, friendly staff, food was great and wonderful atmosphere!

Atmosphere: 5

Food: 5

Service: 5

Elfatih Rustom

Food is good & fresh... Service is so so... Requested a sandwich with chicken and cheese but got only cheese and they have to make another one...

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: French Baguette

godthencowboysTaskForceSergeant

Very clean, Friendly staff, will definitely be back I love this place.

Atmosphere: 5

Food: 5

Service: 5

Randy Smith

I used to eat at Panera Bread often but it has been awhile due to remote work. I decided to grab lunch at Panera today and was surprised that the restaurant wasn’t busy at noon. I bought a pick two with potato chips and a cup of coffee. That cost $20 which I feel is about $5 more than it should be given the quality of the food, the service provided, and the environment in which it’s served. The salad was heavy in blue cheese which ruined it for me. The sandwich was really good though. Coffee was warm, not hot, and the restroom was small and out of paper towels leaving no way to dry your hands.I miss the old Panera that provided good food and a welcoming environment at a competitive price.

Atmosphere: 3

Food: 3

Service: 2

David M.

The manager needs to come do some training on everything. Didn't have teriyaki bowl. Didn't have squash soup. No coffee. No dressing on the Asian salad. Mediterranean bowl didn't have the normal amount of lettuce. I know it's hard to keep people long enough to train them, but this bunch needs some leadership.

ROSANNA Broschart

Always sip clubAlways so appreciatedFood greatGood

Atmosphere: 5

Food: 5

Service: 5

Loretta W.

What a ripoff. Half filled salad. Zero chicken. Baby tiny apple. Never going back. $12!!!!!!

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