For 2 sandwiches and a few cookies it came to $40 only to find out they changed the delicious ciabatta bread on the sandwich I regularly get, to plain old white bread. Disappointment doesn't even cover the way I feel. My favorite sandwich is ruined and I will not be going back to any location for any reason anymore
Food: 1
Bruce Grbach
We ordered 2 sandwiches for lunch. Both were good but a little expensive.
Atmosphere: 3
Food: 4
Service: 4
Kenneth Clark
I ordered on the Kiosk and to her credit the employee went right into action. My order was done in about 5 minutes. The problem is that I paid $21 for 12 of the most stale bagels I've ever purchased at Panera. It was about 2pm on a Saturday afternoon. Not sure what the shelf-life policy is, but these were either made very early that morning, or possibly even the day before. Disappointing especially at that price. Also, no option to have them sliced (either via the Kiosk or verbally). Also, in the olden days, I would be given the baker's dozen option. Guess that is gone, too.
Atmosphere: 5
Food: 1
Service: 5
Pooja Kittanakere Balaji
My first time visiting Panera! I heard a lot about their soups, and honestly it didn’t disappoint me, the squash soup and creamy tomato soup was so hot and delicious for the cold weather!Vegetarian options: They do have couple of options for vegetarian meals.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Creamy Tomato Soup
Dee
Had to get my cinnamon
Atmosphere: 4
Food: 4
Service: 4
Chris Calabro
Love the sip
Atmosphere: 5
Food: 5
Service: 5
Joe Adair
Customer service was excellent. I had coffee and my wife had tea. And the pastries ? were very good.
Atmosphere: 5
Food: 5
Service: 5
L Kap
I came in to get food for dine in at 840, waited a few minutes for the girls to stop talking to a couple getting phone numbers ect, finally noticed us, we ordered then as I was getting my drink waiting for food natalie the manager said we have to put it in to togo bags and you have to be out of here by 9 we lock the doors we close then, i said ok and agreed, they handed me a loaf a bread with nothing to put it on, no silverware I had to ask 3 times , I asked for a plate she said no dishes bc they dont want to wash anymore this late at 8:50 so I asked for a salad lid to use to place my bread on, as she was mentioning no dishes she said again bc we close at 9I sat there for quite a few long minutes as they ran to the back to get more soup I politely got my food sat down and we ate as fast as we could. Then the stares came and one guy very loudly said ya bc we close in a minute to make sure we heard. Another guy who made our food had his hair all In his face serving us . I have never been treated like that and usually if a place is open til 9 and you order before 9 you can still at least order , eat and finish your food in a quick timely manner without being told it a few times to leave by 9,they could have locked the doors and let us have a few while they cleaned. Myself knows this because I run a restraunt I know this and I was very upset . I asked for her name from one of the girls and as I was leaving she was chasing behind us to lock the door . I cannot believe you let your manager act this way. I come there quit often and I wont be anymore . We came to support your business have a quick bite to eat or else I would have went somewhere else if I knew I was gona spend 50 bucks and be treated like that. I will make sure to spread the word also. There was another lasy eating alone in the separate room and she wasn't even up and out before is she was there when they locked the door . Pretty sad sad situations to be in when your kids have games late and you just wana get food real quick to get home .
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Broccoli Cheddar Soup
Helen Williams
Great food, great service. The dining room, as in most Paneras, needed cleaning. But we enjoyed our lunch.
Atmosphere: 4
Food: 5
Service: 5
Caeleigh Cope
Ordered a grilled cheese with extra cheese, I thought it would be a slice or 2 extra. Revived this sandwich with a block of cheese. I called and spoke with the manager, Alyssa or Melissa her name may have been. I told her what happened and she told me that their sandwich comes with 8 slices of cheese and extra means 16 slices. I told her no where on the menu when ordering does it specify extra cheese would equal 16 pieces. She told me they just did their job and that she could give me a half grilled cheese free when I come in next, I told her that is not acceptable and I want a refund as I cannot eat this. She placed me on hold and came back to tell me she talked to the manager above her and they won’t do anything for me because I ordered extra cheese, I asked for corporates number and was told she doesn’t know it I told her they definitely have the number there and I needed it she told me um we don’t and I don’t know it. Such a joke.
Somehow my review got deleted. That's peculiar. This place is AWFUL. You will pay out the wazoo and all your stuff will be wrong. When you bring it back to complain, the manager could care less. Rolls her eyes. The manager has no idea what even goes on the sandwiches. Completely incompetent. Spend your hard earned money elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Anna Helms
Insanely expensive Ordered 2 pick 2 ,and 2 drinks 42 dollars and some change That's why they were empty . Definitely won't go back.
Atmosphere: 1
Food: 3
Service: 3
Debra Bryda
Went here for a meeting. No food, no drink.
Philip Mesi
It's very cold in there i cant eat in any more too cold.
Atmosphere: 2
Service: 3
tracey cardina
Worst Uber delivery order EVER…. You think Panera would get it right! Not at ALL!Spent $75.00 and we had missing sandwiches, a chicken sandwich ordered had NO chicken in it, The begets were thrown in the bag laying in pieces everywhere. Worst company EVER, with no pride in their work at ALL! Oh and MELISSA THE “SHIFT MANAGER” could care in the least! Good luck to you.
For 2 sandwiches and a few cookies it came to $40 only to find out they changed the delicious ciabatta bread on the sandwich I regularly get, to plain old white bread. Disappointment doesn't even cover the way I feel. My favorite sandwich is ruined and I will not be going back to any location for any reason anymore
Food: 1
We ordered 2 sandwiches for lunch. Both were good but a little expensive.
Atmosphere: 3
Food: 4
Service: 4
I ordered on the Kiosk and to her credit the employee went right into action. My order was done in about 5 minutes. The problem is that I paid $21 for 12 of the most stale bagels I've ever purchased at Panera. It was about 2pm on a Saturday afternoon. Not sure what the shelf-life policy is, but these were either made very early that morning, or possibly even the day before. Disappointing especially at that price. Also, no option to have them sliced (either via the Kiosk or verbally). Also, in the olden days, I would be given the baker's dozen option. Guess that is gone, too.
Atmosphere: 5
Food: 1
Service: 5
My first time visiting Panera! I heard a lot about their soups, and honestly it didn’t disappoint me, the squash soup and creamy tomato soup was so hot and delicious for the cold weather!Vegetarian options: They do have couple of options for vegetarian meals.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Creamy Tomato Soup
Had to get my cinnamon
Atmosphere: 4
Food: 4
Service: 4
Love the sip
Atmosphere: 5
Food: 5
Service: 5
Customer service was excellent. I had coffee and my wife had tea. And the pastries ? were very good.
Atmosphere: 5
Food: 5
Service: 5
I came in to get food for dine in at 840, waited a few minutes for the girls to stop talking to a couple getting phone numbers ect, finally noticed us, we ordered then as I was getting my drink waiting for food natalie the manager said we have to put it in to togo bags and you have to be out of here by 9 we lock the doors we close then, i said ok and agreed, they handed me a loaf a bread with nothing to put it on, no silverware I had to ask 3 times , I asked for a plate she said no dishes bc they dont want to wash anymore this late at 8:50 so I asked for a salad lid to use to place my bread on, as she was mentioning no dishes she said again bc we close at 9I sat there for quite a few long minutes as they ran to the back to get more soup I politely got my food sat down and we ate as fast as we could. Then the stares came and one guy very loudly said ya bc we close in a minute to make sure we heard. Another guy who made our food had his hair all In his face serving us . I have never been treated like that and usually if a place is open til 9 and you order before 9 you can still at least order , eat and finish your food in a quick timely manner without being told it a few times to leave by 9,they could have locked the doors and let us have a few while they cleaned. Myself knows this because I run a restraunt I know this and I was very upset . I asked for her name from one of the girls and as I was leaving she was chasing behind us to lock the door . I cannot believe you let your manager act this way. I come there quit often and I wont be anymore . We came to support your business have a quick bite to eat or else I would have went somewhere else if I knew I was gona spend 50 bucks and be treated like that. I will make sure to spread the word also. There was another lasy eating alone in the separate room and she wasn't even up and out before is she was there when they locked the door . Pretty sad sad situations to be in when your kids have games late and you just wana get food real quick to get home .
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Broccoli Cheddar Soup
Great food, great service. The dining room, as in most Paneras, needed cleaning. But we enjoyed our lunch.
Atmosphere: 4
Food: 5
Service: 5
Ordered a grilled cheese with extra cheese, I thought it would be a slice or 2 extra. Revived this sandwich with a block of cheese. I called and spoke with the manager, Alyssa or Melissa her name may have been. I told her what happened and she told me that their sandwich comes with 8 slices of cheese and extra means 16 slices. I told her no where on the menu when ordering does it specify extra cheese would equal 16 pieces. She told me they just did their job and that she could give me a half grilled cheese free when I come in next, I told her that is not acceptable and I want a refund as I cannot eat this. She placed me on hold and came back to tell me she talked to the manager above her and they won’t do anything for me because I ordered extra cheese, I asked for corporates number and was told she doesn’t know it I told her they definitely have the number there and I needed it she told me um we don’t and I don’t know it. Such a joke.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Somehow my review got deleted. That's peculiar. This place is AWFUL. You will pay out the wazoo and all your stuff will be wrong. When you bring it back to complain, the manager could care less. Rolls her eyes. The manager has no idea what even goes on the sandwiches. Completely incompetent. Spend your hard earned money elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Insanely expensive Ordered 2 pick 2 ,and 2 drinks 42 dollars and some change That's why they were empty . Definitely won't go back.
Atmosphere: 1
Food: 3
Service: 3
Went here for a meeting. No food, no drink.
It's very cold in there i cant eat in any more too cold.
Atmosphere: 2
Service: 3
Worst Uber delivery order EVER…. You think Panera would get it right! Not at ALL!Spent $75.00 and we had missing sandwiches, a chicken sandwich ordered had NO chicken in it, The begets were thrown in the bag laying in pieces everywhere. Worst company EVER, with no pride in their work at ALL! Oh and MELISSA THE “SHIFT MANAGER” could care in the least! Good luck to you.
Atmosphere: 1
Food: 1
Service: 1