Food doesn’t look the best but I was hungry but the chic with wack lipstick decided to tell me to wait 10 min to order cause she had an online order to work on.. I worked at a deli for 5 years it literally takes 2 min to throw a sub together. ALWAYS TAKE CARE OF THE CUSTOMERS IN FRONT OF YOUR FACE!!! Teach your staff better
Mark Douglas Obenour
Usually avoid the mall, but the Great Lakes Mall Subway saved the day! My wife and I wanted our favorite Subway sandwich. I tried the Tyler Avenue store but they were closed! I remembered the location at the mall. I usually avoid Mall locations for not taking coupons, but this time we weren't using any. A foot long cut in half for both of us, and the 3 ? special for just over $10, I was pleasantly surprised! I will visit this location again! Yum! ?
Shelby Marie
If I could give this Subway 0 stars I would. I highly reccomend that you find another subway because this one is not worth your money. I usually go there because I work in the mall and it's easy to go there on my break. There is always the same rude girl there. One day I went there stood there for 10 minutes while she was on her phone out in the open and then she decided to tell me she was on break. And any other time she takes way to long to make my sandwich and talks to me about unnecessary things and she continues even when I gove her short, one word answers. Horrible service and by the time my sandwich is done my break is over and I don't have any time to eat it. Absolutely do not waste your time at this subway. I don't know how this girl still works here after all the bad reviews I've seen from this subway.
Bailey H
This is by far the worst subway I’ve ever been to. They are always out of something and wearing gloves and not spitting is apparently an issue.
Kayla Wiles
RUDE employee, slow and always not around when want to order. She is literally the only one there all the time and is so rude. Food isn’t even that fresh or good there either.
Tierra L
Absolutely RUDE. My two children and I went to the counter to order food for my youngest. The employee was finishing an order with a customer. She saw us, completed the transaction, turned off the lights, and went to the back. NO acknowledgement, NO "This was my last order for today because we're closed..." NOTHING. It was before 6:30p. The site says they close at 7p. Find some better customer service or stay closed.
Ryan Haic
Worker with Ponytail was moody and not nice to customers.
Bailey S
This is by far the worst subway I’ve ever been to. They are always out of something and wearing gloves and not spitting is apparently an issue.
Miranda F.
The younger girl working needs to learn how to look up from her phone and help customers instead of just allowing the older woman to get swarmed by a line. I feel sorry for her. Pure laziness from that employee.
Paul Vecchione
Unfriendly staff. This location would probably do a much better business if they would stop hiding in the back and leaving the front counter unattended. More than once in the last 12 months I’ve just walked away from the counter after nobody came to take my order after 4 to 5 minutes. Go somewhere else. Girl working there this weekend had her mask below her nose and another guy making sandwiches totally maskless.
had a terrible experience at this subway in the great lakes mall last night. Guy who worked there was EXTREMELY SLOW. Incredibly irritating. Didn't look like he enjoyed his job one bit. Girl who worked register was nice however I had a coupon and should've gotten a footlong for 5.99 plus a free drink. Made me pay for my drink after saying the coupon only applies for footlong sub...ridiculous! I was so upset I had to pay for my drink. I absolutely hate this subway. And their tomatoes were pink and gross looking, food really didnt look fresh. Go eat somewhere else in the mall! Save your time/money!
Jon Klein
I go there order a pizza sub no one know how to make it a pizza sub so I got to tell them next time I got there they just open up Girls playing on her phone I stand there 10 mins for her to tell me they have no sauce what a joke
Emily Collister
subway is really good but this specific one is far from good. today when i went there i got a tuna sandwich with banana peppers. thats it. i found hair in my sandwich. the workers also do not wear hair nets which is a health code violation. i am very disgusted and disappointed
Ron C.
The subway in mentor mall is horrible. Employees do not wear hair nets. My kids bought sandwiches and found hair in their sandwiches. The health department needs to check this place out.
Josh Marshall
DO NOT GO HERE! they charge you 1.00$. Thats a waste of money and a ripoff.
Food doesn’t look the best but I was hungry but the chic with wack lipstick decided to tell me to wait 10 min to order cause she had an online order to work on.. I worked at a deli for 5 years it literally takes 2 min to throw a sub together. ALWAYS TAKE CARE OF THE CUSTOMERS IN FRONT OF YOUR FACE!!! Teach your staff better
Usually avoid the mall, but the Great Lakes Mall Subway saved the day! My wife and I wanted our favorite Subway sandwich. I tried the Tyler Avenue store but they were closed! I remembered the location at the mall. I usually avoid Mall locations for not taking coupons, but this time we weren't using any. A foot long cut in half for both of us, and the 3 ? special for just over $10, I was pleasantly surprised! I will visit this location again! Yum! ?
If I could give this Subway 0 stars I would. I highly reccomend that you find another subway because this one is not worth your money. I usually go there because I work in the mall and it's easy to go there on my break. There is always the same rude girl there. One day I went there stood there for 10 minutes while she was on her phone out in the open and then she decided to tell me she was on break. And any other time she takes way to long to make my sandwich and talks to me about unnecessary things and she continues even when I gove her short, one word answers. Horrible service and by the time my sandwich is done my break is over and I don't have any time to eat it. Absolutely do not waste your time at this subway. I don't know how this girl still works here after all the bad reviews I've seen from this subway.
This is by far the worst subway I’ve ever been to. They are always out of something and wearing gloves and not spitting is apparently an issue.
RUDE employee, slow and always not around when want to order. She is literally the only one there all the time and is so rude. Food isn’t even that fresh or good there either.
Absolutely RUDE. My two children and I went to the counter to order food for my youngest. The employee was finishing an order with a customer. She saw us, completed the transaction, turned off the lights, and went to the back. NO acknowledgement, NO "This was my last order for today because we're closed..." NOTHING. It was before 6:30p. The site says they close at 7p. Find some better customer service or stay closed.
Worker with Ponytail was moody and not nice to customers.
This is by far the worst subway I’ve ever been to. They are always out of something and wearing gloves and not spitting is apparently an issue.
The younger girl working needs to learn how to look up from her phone and help customers instead of just allowing the older woman to get swarmed by a line. I feel sorry for her. Pure laziness from that employee.
Unfriendly staff. This location would probably do a much better business if they would stop hiding in the back and leaving the front counter unattended. More than once in the last 12 months I’ve just walked away from the counter after nobody came to take my order after 4 to 5 minutes. Go somewhere else. Girl working there this weekend had her mask below her nose and another guy making sandwiches totally maskless.
Restaurantji Recommends
had a terrible experience at this subway in the great lakes mall last night. Guy who worked there was EXTREMELY SLOW. Incredibly irritating. Didn't look like he enjoyed his job one bit. Girl who worked register was nice however I had a coupon and should've gotten a footlong for 5.99 plus a free drink. Made me pay for my drink after saying the coupon only applies for footlong sub...ridiculous! I was so upset I had to pay for my drink. I absolutely hate this subway. And their tomatoes were pink and gross looking, food really didnt look fresh. Go eat somewhere else in the mall! Save your time/money!
I go there order a pizza sub no one know how to make it a pizza sub so I got to tell them next time I got there they just open up Girls playing on her phone I stand there 10 mins for her to tell me they have no sauce what a joke
subway is really good but this specific one is far from good. today when i went there i got a tuna sandwich with banana peppers. thats it. i found hair in my sandwich. the workers also do not wear hair nets which is a health code violation. i am very disgusted and disappointed
The subway in mentor mall is horrible. Employees do not wear hair nets. My kids bought sandwiches and found hair in their sandwiches. The health department needs to check this place out.
DO NOT GO HERE! they charge you 1.00$. Thats a waste of money and a ripoff.