“I couldn't get the app to let me order the Super Bowl special, 8 pieces for $10. I called the store and they agreed someone would help us figure it out if we came into the store, although they wouls not be permitted to extend the deal at the cash register, it had to be ordered on-line. At first, noone knew how to get the app to work on my Android phone. Then "Cassie" offered to try to order it on her phone. It worked! She even paid for it with her card and then we reimbursed her in cash. Cassie saved the day and the deal! Honestly, the app needs to work easier, every employee should know how to work the app and when the app won't work, forget the app and give the customer whatever deal they are trying to order on-line. Good grief! Thank you toCassie!!!“
“I couldn't get the app to let me order the Super Bowl special, 8 pieces for $10. I called the store and they agreed someone would help us figure it out if we came into the store, although they wouls not be permitted to extend the deal at the cash register, it had to be ordered on-line. At first, noone knew how to get the app to work on my Android phone. Then "Cassie" offered to try to order it on her phone. It worked! She even paid for it with her card and then we reimbursed her in cash. Cassie saved the day and the deal! Honestly, the app needs to work easier, every employee should know how to work the app and when the app won't work, forget the app and give the customer whatever deal they are trying to order on-line. Good grief! Thank you toCassie!!!“