Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
5375 New Albany Rd W, New Albany
(614) 933-4001
Customers' Favorites
Chipotle Mexican Grill Reviews
Chipotle has been mid at best recently but this one is horrible. I went in today and they didn't have steak, fajitas, al pastor chicken, tomato salsa, corn salsa, and they didn't even have lids for the bowls? It's never clean and never consistent.
Every time I order online pickup they jip me on burrito/bowl size, even if you ask for extra rice. They give me a good size portion when ordering at the store but I don’t like the sneakiness from Chipotle. Have had this happen at other locations as well, I guess I’ll stop using the app and ordering online.
Ratings
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
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This is consistently the worst Chipotle around. I always order online for pickup and the order is wrong (missing entrees, etc) more than it is correct (and I always tip the staff). They’re frequently out of staples (rice, cheese, chips) and when you ask for a refund for the items that you ordered and they don’t have, they seem surprised. Tonight, the meat in the bowl that I ordered 5 minutes before I picked it up was ice cold. Corporate needs to get involved with this location...read full review