“I decided to go today before work, and I'm sitting inside as I write this. They have a ton of dedication, keeping things going with only 3 people working there. The Drive-Through machine wasn't working, and after countless attempts of getting hold of the boss, one worker got it fixed. I'm proud of them for working hard! Keep up the amazing job! :)“
“I will go out of my way to come to this Dunkin. They are always SO nice and friendly. I messed up my drink order and they were quick and remade it and didn’t make me feel bad for messing up. Shout out to Kelsey; she is the nicest barista I’ve ever encountered. And thank you Taylor for fixing my mess up! You remade it perfectly! Always great service and great coffee at this Dunkin.They are the BEST Dunkin in the Parma area by far. Will be back so soon!“
“With this DD being right down the street it's my go-to.Their "A Squad" they have working in the mornings and weekends are so phenomenally efficient.It's especially busy on Saturdays I usually make my way there around 10-1030am and there's a drive-thru line nearly out to the street and a packed inside. I won't give you the secret to getting in and out ASAP but you can figure it out.I've always had a good experience here, everyone is great at their job, always are quick to greet you, always nice as possible, if they see you waiting a while they will ask your name and figure out why, and they want nothing but to best serve you quickly.They do so well I've let corporations know how great they are, and I've never gone out of my way to do something like that!Keep up the great work DD Snow Rd. ParmaP. S.Don't be that genius guy or gal who orders 10 food items in the drive thru, it is the most inconsiderate thing someone could do and... Well I have to be nice and not say the rest...GO INSIDEParking: Park in the giant parking lot behind DD if you go during busy hour when there is a line for drive thru.“