Folks were way to accepting of exceedingly slow service. With 4 people on duty, there was no sense of urgency, 1 on drive thru, one barista, two goofing off. Slowest service I've seen at a Starbucks in 15 years. The manager needs to get it together and train their team on customer service and working together. Two are doing nothing related to making and serving coffee, none have any sense of urgency and are just going through the motions. Over 10 minutes passed as the only pending order in the dining room. If I didn't need the caffeine I would have requested a refund and went somewhere else!
Atmosphere: 2
Service: 2
JP H
Folks were way to accepting of exceedingly slow service. With 4 people on duty, there was no sense of urgency, 1 on drive thru, one barista, two goofing off. Slowest service I've seen at a Starbucks in 15 years. The manager needs to get it together and train their team on customer service and working together. Two are doing nothing related to making and serving coffee, none have any sense of urgency and are just going through the motions. Over 10 minutes passed as the only pending order in the dining room. If I didn't need the caffeine I would have requested a refund and went somewhere else!
Atmosphere: 2
Service: 2
Debbie Nance
Just was
Atmosphere: 5
Food: 5
Service: 5
Jason Alirio
Drive thru was busy, and the lady at the windows was extremely rude and acted like she had better things to do than to serve customers! If you don't like your job then you should not work there!
Food: 4
Service: 1
ashok thapa
Very bad experience for me. I ordered coffee online and was told to wait a few minutes I waited almost 10 minutes nothing they said then I went inside and told her where is my order the lady just saw her computer and said oh ya here is the order.so my question why we order online.
Atmosphere: 2
Food: 5
Service: 1
norbu sherpa
Rated 5 star a year ago but had to change this year after receiving a hot Americano like a black tea with no taste just color.
Atmosphere: 3
Food: 1
Service: 3
Megan Kauffman
Every time I order at this Starbucks through Mobile order, I’m always waiting at lest 10 minutes longer than the estimated wait time, even when the cafe isn’t busy. I’ll even order 15, sometimes 20, minutes ahead of time to try and avoid this, and it’s still not ready.
Atmosphere: 4
Food: 3
Service: 1
Amanda Null
I dont usually leave reviews but Starbucks seems to be in the habit of doing this. There were 4 workers behind the counter when I walked in to order and not one of them acknowledged me and I stood there for so long that I started to feel dumb for just standing there and I left. You would think that they would want to take my order to get the $$ from it but nope. And this has happened at other Starbucks as well. Its just getting old.
Service: 2
Glenda Bell
Jusat a bit loud at times, but staff is wonderful.
Atmosphere: 4
Food: 5
Service: 5
Mam 8
Used to be my favorite place to go but recently every drink I’ve received here has tasted terrible I don’t have time every day I come in for them to remake my drinks time to give Starbucks a break and go to Dunkin’
Very slow service and worst Chai Latte I ever had, waste of Money.
Atmosphere: 4
Food: 1
Service: 1
Sierrah K.
Be prepared to wait an extra 30 minutes for your mobile order. They at least have some nice seating for you to wait for your order!
Victoria Hawkins
I've been coming here every week for the last couple of months, and as cliche as it is, their only constant is inconsistency. The employees are super sweet, but I continually get varying flavors of dirty chais. They never taste the same, and about 90% of the time, there is WAY too much milk and hardly any chai or espresso flavor. I wish there was a more convenient store located near me so I could switch.
Atmosphere: 4
Food: 1
Service: 5
heather horn
My daughter and I just went through the drive thru to get our Starby’s fix. Only to be met with a very rude barista named Enaya. Not only did it take her 3 tries to get our order right before I got to the window, when we got to the window she was even more rude. Like we were an inconvenience to her and interrupting her phone time. Yes her phone was more important than her customers. She couldn’t manage the little scanner so we could get our points. Not our fault. So we said okay don’t worry about it we’ll just pay. The look on her face said it all. And she is the “manager” in charge? Huh that’s terrible, she was awful. Not only am I posting this review, I’ll be contacting corporate as well. Hopefully she gets retrained or maybe this isn’t the job for her. Customer service should always be number 1!!!!!
Folks were way to accepting of exceedingly slow service. With 4 people on duty, there was no sense of urgency, 1 on drive thru, one barista, two goofing off. Slowest service I've seen at a Starbucks in 15 years. The manager needs to get it together and train their team on customer service and working together. Two are doing nothing related to making and serving coffee, none have any sense of urgency and are just going through the motions. Over 10 minutes passed as the only pending order in the dining room. If I didn't need the caffeine I would have requested a refund and went somewhere else!
Atmosphere: 2
Service: 2
Folks were way to accepting of exceedingly slow service. With 4 people on duty, there was no sense of urgency, 1 on drive thru, one barista, two goofing off. Slowest service I've seen at a Starbucks in 15 years. The manager needs to get it together and train their team on customer service and working together. Two are doing nothing related to making and serving coffee, none have any sense of urgency and are just going through the motions. Over 10 minutes passed as the only pending order in the dining room. If I didn't need the caffeine I would have requested a refund and went somewhere else!
Atmosphere: 2
Service: 2
Just was
Atmosphere: 5
Food: 5
Service: 5
Drive thru was busy, and the lady at the windows was extremely rude and acted like she had better things to do than to serve customers! If you don't like your job then you should not work there!
Food: 4
Service: 1
Very bad experience for me. I ordered coffee online and was told to wait a few minutes I waited almost 10 minutes nothing they said then I went inside and told her where is my order the lady just saw her computer and said oh ya here is the order.so my question why we order online.
Atmosphere: 2
Food: 5
Service: 1
Rated 5 star a year ago but had to change this year after receiving a hot Americano like a black tea with no taste just color.
Atmosphere: 3
Food: 1
Service: 3
Every time I order at this Starbucks through Mobile order, I’m always waiting at lest 10 minutes longer than the estimated wait time, even when the cafe isn’t busy. I’ll even order 15, sometimes 20, minutes ahead of time to try and avoid this, and it’s still not ready.
Atmosphere: 4
Food: 3
Service: 1
I dont usually leave reviews but Starbucks seems to be in the habit of doing this. There were 4 workers behind the counter when I walked in to order and not one of them acknowledged me and I stood there for so long that I started to feel dumb for just standing there and I left. You would think that they would want to take my order to get the $$ from it but nope. And this has happened at other Starbucks as well. Its just getting old.
Service: 2
Jusat a bit loud at times, but staff is wonderful.
Atmosphere: 4
Food: 5
Service: 5
Used to be my favorite place to go but recently every drink I’ve received here has tasted terrible I don’t have time every day I come in for them to remake my drinks time to give Starbucks a break and go to Dunkin’
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very slow service and worst Chai Latte I ever had, waste of Money.
Atmosphere: 4
Food: 1
Service: 1
Be prepared to wait an extra 30 minutes for your mobile order. They at least have some nice seating for you to wait for your order!
I've been coming here every week for the last couple of months, and as cliche as it is, their only constant is inconsistency. The employees are super sweet, but I continually get varying flavors of dirty chais. They never taste the same, and about 90% of the time, there is WAY too much milk and hardly any chai or espresso flavor. I wish there was a more convenient store located near me so I could switch.
Atmosphere: 4
Food: 1
Service: 5
My daughter and I just went through the drive thru to get our Starby’s fix. Only to be met with a very rude barista named Enaya. Not only did it take her 3 tries to get our order right before I got to the window, when we got to the window she was even more rude. Like we were an inconvenience to her and interrupting her phone time. Yes her phone was more important than her customers. She couldn’t manage the little scanner so we could get our points. Not our fault. So we said okay don’t worry about it we’ll just pay. The look on her face said it all. And she is the “manager” in charge? Huh that’s terrible, she was awful. Not only am I posting this review, I’ll be contacting corporate as well. Hopefully she gets retrained or maybe this isn’t the job for her. Customer service should always be number 1!!!!!
Atmosphere: 1
Food: 2
Service: 1
Consistently good. I keep going back.
Atmosphere: 5
Food: 5
Service: 5