“Samuel has waited on me at the drive through window a few times now. He is very pleasant, excellent customer service skills and wants to make sure the orders are complete! Employees like him, DO need recognized and also by the company! It can make or break a visit with the experience at the window.“
“Chilly Jilly's is hands down the best ice cream shop around. I've been going to this place since I was a child and have never had a bad experience. If you want delicious ice cream matched by exceptional customer service, then this is the place for you. Stop by and see for yourself. You can taste the difference.“
“Everything was good tonight! Except the atmosphere felt little weird when some worker started locking us in and pulling down the divider to the gas station! Let us no when you need out. But she seemed so unfriendly about it! Maybe little attitude adjustment is all she needed! lol. Besides that the rest of the staff was super friendly!! And food was great !“
“Best ice cream in Piqua, no question. The ie cream is homemade, in store with plenty of flavors to choose from. The waffle cones are also made in store. Food is delicious, and homemade as well. Cute little eat-in dining room.Love the giant ice cream cookie sandwiches.“
“Very good. Great location. Good food. I gave 4 stars for atmosphere because they have tables outside to eat at, but they sit directly in the sun and there's no umbrellas or shade. Would be an easy fix if they put up umbrellas.Parking: Only a few parking spots. Street parking available.“
“The sweet treats are great, food is good, service is inefficient in the drive-thru. Depending on who is working the window, they ask you to circle around to the back of the line if cars come up while you wait for your food or they will keep you waiting at the window while cars pile up behind you.“
“HelloEverything was very nice, there are indescribable flavors and a friendly atmosphere. Could you please play some music? Sting - The Shape of My Heart. I would be very happy if you play the song and I would appreciate it even more if you play the song after 6pm. because it's so nice to eat with this song with your foods. Thank you“
“They have good Dole-whip which is great for those with milk issues and lots of other choices including freezes and hand dipped ice cream.Dietary restrictions: Dole-whip is great if you have a milk allergy or lactose intolerance. Two flavors are available. Currently pineapple and strawberry.Parking: Parking can be tricky when it is busy but they also have a drive through.“