I have ordered here from DoorDash 4 times now and not a single time was my order correct. I’ve worked at McDonald’s and it’s not that hard to mess up. My last DoorDash I had two items and you forgot one I mean how do you even mess up that badly???
Service: 1
Captain Spish
This location usually has good food and accurate orders. They can have their bad days too but it is a better location than the one near Meijer.
Atmosphere: 3
Food: 4
Service: 4
Chuck Ewers
Idiots can’t even wrap a sandwich right, and they think they deserve 20.00 an
Atmosphere: 1
Food: 1
Service: 1
Matt M
I visited here a number of times as a doordasher and their service and professionalism has always been enjoyable.
Atmosphere: 5
Service: 5
Donna Salyer
1 sausage egg & cheese biscuit hard as a hockey puck. Now I know that employee when they picked it up could feel how hard it was. So it was an old sandwich.2 hashbrowns way undercooked.. Do better. $7.39 in the trash. Spend the time to drive to FENT'S down Shrine Rd... Better fresher food.
Atmosphere: 5
Food: 1
Service: 1
Nick “StNicholas” R
Seriously messed up our coffee orders. Even when I online ordered it. Also the fries were cold and our fish sandwich was wrong.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcchicken, Chicken Mcnuggets, World Famous Fries
april evans
Ordered on the digital menu since nobody was at the counter. it didn't print receipt to prove my order either. Got food and part of my order was missing drinks and dipping sauce. I told the cashier what I ordered and he said there was no record of it but he believed me *eyeroll*. He made my coffee but it wasn't like in the picture or what I asked for twice! Also person I was with spilled her fries so I asked for another. Gave me a smaller size then what I paid for. Took forever for someone to come to the counter when I was there but later two men walked in and got waited on no problem:/. Before we left I offered to clean up the mess to the two new on shift guys and they were so sweet. They treated me better then the person that tried to fix my order! Fix your customer service at the counter and clean the tables they were all filthy!
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: World Famous Fries
Roderick Ott
My French fries were delicious better than ever but my chicken sandwich seemed old like it had been sitting in a warmer for a while. Went through the drive-thru line faster than I have ever at any McDonald'
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: World Famous Fries
David Mabry
Big sign out front said you could get 4 chicken nuggets for $1. We ordered our food,which included one 4 pc. Was charged $2.09. asked why, a young girl that said she was the manager said because we had ordered other nuggets from the value menu,we would not get the advertised price.what ever else we order should not affect a special. Hope that extra $1.09 helps you,because we wont be back.
Atmosphere: 1
Food: 3
Service: 1
DarPoe Judah
McDonald’s on Upper Valley Pike in Springfield, Ohio manager name Theresa with an “H” … service and food was poor and her attitude was poor as well. They ran out of receipt paper, I asked for fresh food but the chicken was dry and distasteful. I asked her name and she stated Theresa with an H. I don’t do a lot of reviews but this time she deserved an “D” the only reason I didn’t give her and her store an “F” because she smiled at me. As a former McDonalds manager for over 20 years running a $7million store she needs more training and customer service skills. Holowicki management you have to do better.
Poor quality control. Poor management oversight. Orders are routinely not correct.
Atmosphere: 1
Food: 1
Service: 1
Matthew Anderson
This place sucks the food is always messed up. Just ordered a double quarter pounder tonight and it was raw.
Atmosphere: 1
Food: 1
Service: 1
Brian James
Doors and internet says it's open at 5 am never is doors remain locked until at least 7 am or later. Several times are orders are wrong. And the food is awful we won't be
Atmosphere: 1
Food: 1
Service: 1
Pat G.
No no no no no run run run run away do not consider nothing good can come from a visit to this place I've always loved McDonald's coffee I keep it for my k machine they can't even do that was their this morning won't be back
Tim Lewis
Everything was great but it's McDonald's so if you're wanting to be a little more frugal and have a good meal on the cheaper side of things this is the way to
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mcchicken, Big Mac, Cheeseburger, Double Quarter Pounder with Cheese, Double Cheeseburger
I have ordered here from DoorDash 4 times now and not a single time was my order correct. I’ve worked at McDonald’s and it’s not that hard to mess up. My last DoorDash I had two items and you forgot one I mean how do you even mess up that badly???
Service: 1
This location usually has good food and accurate orders. They can have their bad days too but it is a better location than the one near Meijer.
Atmosphere: 3
Food: 4
Service: 4
Idiots can’t even wrap a sandwich right, and they think they deserve 20.00 an
Atmosphere: 1
Food: 1
Service: 1
I visited here a number of times as a doordasher and their service and professionalism has always been enjoyable.
Atmosphere: 5
Service: 5
1 sausage egg & cheese biscuit hard as a hockey puck. Now I know that employee when they picked it up could feel how hard it was. So it was an old sandwich.2 hashbrowns way undercooked.. Do better. $7.39 in the trash. Spend the time to drive to FENT'S down Shrine Rd... Better fresher food.
Atmosphere: 5
Food: 1
Service: 1
Seriously messed up our coffee orders. Even when I online ordered it. Also the fries were cold and our fish sandwich was wrong.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcchicken, Chicken Mcnuggets, World Famous Fries
Ordered on the digital menu since nobody was at the counter. it didn't print receipt to prove my order either. Got food and part of my order was missing drinks and dipping sauce. I told the cashier what I ordered and he said there was no record of it but he believed me *eyeroll*. He made my coffee but it wasn't like in the picture or what I asked for twice! Also person I was with spilled her fries so I asked for another. Gave me a smaller size then what I paid for. Took forever for someone to come to the counter when I was there but later two men walked in and got waited on no problem:/. Before we left I offered to clean up the mess to the two new on shift guys and they were so sweet. They treated me better then the person that tried to fix my order! Fix your customer service at the counter and clean the tables they were all filthy!
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: World Famous Fries
My French fries were delicious better than ever but my chicken sandwich seemed old like it had been sitting in a warmer for a while. Went through the drive-thru line faster than I have ever at any McDonald'
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: World Famous Fries
Big sign out front said you could get 4 chicken nuggets for $1. We ordered our food,which included one 4 pc. Was charged $2.09. asked why, a young girl that said she was the manager said because we had ordered other nuggets from the value menu,we would not get the advertised price.what ever else we order should not affect a special. Hope that extra $1.09 helps you,because we wont be back.
Atmosphere: 1
Food: 3
Service: 1
McDonald’s on Upper Valley Pike in Springfield, Ohio manager name Theresa with an “H” … service and food was poor and her attitude was poor as well. They ran out of receipt paper, I asked for fresh food but the chicken was dry and distasteful. I asked her name and she stated Theresa with an H. I don’t do a lot of reviews but this time she deserved an “D” the only reason I didn’t give her and her store an “F” because she smiled at me. As a former McDonalds manager for over 20 years running a $7million store she needs more training and customer service skills. Holowicki management you have to do better.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Poor quality control. Poor management oversight. Orders are routinely not correct.
Atmosphere: 1
Food: 1
Service: 1
This place sucks the food is always messed up. Just ordered a double quarter pounder tonight and it was raw.
Atmosphere: 1
Food: 1
Service: 1
Doors and internet says it's open at 5 am never is doors remain locked until at least 7 am or later. Several times are orders are wrong. And the food is awful we won't be
Atmosphere: 1
Food: 1
Service: 1
No no no no no run run run run away do not consider nothing good can come from a visit to this place I've always loved McDonald's coffee I keep it for my k machine they can't even do that was their this morning won't be back
Everything was great but it's McDonald's so if you're wanting to be a little more frugal and have a good meal on the cheaper side of things this is the way to
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mcchicken, Big Mac, Cheeseburger, Double Quarter Pounder with Cheese, Double Cheeseburger