Got the regular chicken sandwich meal in large size. The fries were soggy some were over cooked and hard very salty and tasted like onion rings...I found 2 onion rings in my fries. I usually don't go to the one in Troy usually Tipp City or the one on Miller Lane in Dayton never any problems at them two others.
Food: 1
Service: 1
Ryan Collins
Only reason I used to go here is because it was the closest to my employer. Try to get your food "your way" and you don't. Today was the last straw. Wanted Surge and it's no longer in the freestyle machine. Ordered a Whopper combo with cheese, no onion or tomato, with mustard. The only thing that was correct was the no onion. Had no cheese (which I was charged for), no mayo, no mustard, a little bit of lettuce and just enough ketchup to say it was included. Now that I can't get Surge here I'll just go to Wendy's where I can still get Vanilla Coke and the food is better.
Atmosphere: 3
Food: 2
Service: 2
Tony White
It was not good first thing to mention is that we got the wrong order, my wife got me the original chicken sandwich and it was made wrong I asked for no cheese..... and add tomato ,onion and bacon my wife ordered the bacon king and the whole order was wrong ,i called the store and they said they would replace our order the next time we come back, i say a week later we got our replacement meal and it was no better the fries were warm at best and soggy my original chicken sandwich looked like it was just sloped together way too much mayo I had to wipe it off my wife couldn't eat hers it was cold as well her bun was soggy and so was her fries the person at the window was rude and acted like she hated her job as much as we spent on our meal it could've been hot very disappointing service If you're going to treat your customers right do it the first time
Atmosphere: 2
Food: 2
Service: 2
chris day (Silent Reaper)
I went to cash in my crowns I have over a thousand but this location will not take them for anything you can gain crowns from this location but you cannot redeem them I think that's a huge flaw in the system here...
Atmosphere: 2
Food: 1
Service: 1
LEEN LASHES
They had me wait 20 mins at the speaker and when they answered were very rude.This the reason bk is going out of
Nice and fresh during the late night. More people need to know you are open at that
Atmosphere: 4
Food: 4
Service: 4
Samuel K Carmack
Went there on a Saturday afternoon. There was only 2 customers in the place. Of course being fast food the order was wrong. I had to take my bacon cheeseburger back up because it had no bacon on it. So the worker took the burger back. Took the bun off with no gloves. Put on bacon with 1 hand, while putting the bun leaning it against his shirt. Needless to say I got a refund and left. Train Your Workers BK.
Atmosphere: 1
Food: 1
Service: 1
PineappleEngineers
Everyone was friendly and the food was hot and fresh!
Food great service great everything's fresh!Parking: Lot was clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Sausage Egg
Ben
Almost always get great service and speed. Tonight was not my typical experience. While placing my order at the speaker, I asked for a Whopper Jr and before I could add medium onion rings I was rudely interrupted to be asked if I wanted cheese. Very clearly, I said NO, then proceeded with my order. 2 items. At the window I get a full size Whopper WITH cheese. Why bother interrupting me if you disregard what I say anyway?
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Onion Rings
Karen Jones
I'm not sure what has happened to the Burger King in Troy, Ohio but it is horrible. I use to love Burger King. I stopped going for awhile and when I went back nothing had changed. The food is always cold and the mozzarella sticks are not fresh.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper Sandwich
Jeanette Montanez
I went through the drive through on Sunday 8/20 and was met with a very rude associate. Not only did she forget 1 of my sandwiches she didn’t give me a receipt either. All I could do was get back in a long drive through line and when I got back around to the window she had the nerve to actually get an attitude with me a say some snarky remarks. She was already very rude and rushing us out the first time around. Maybe if she slowed down a bit she wouldn’t have rushed us off so fast without all our food. I called to let someone know and whoever answered the phone which was A man and then he gave it to a woman who had a bit of attitude herself. If you don’t want to be civil to customers get another job. The food was great but service terrible!
Atmosphere: 1
Food: 5
Service: 1
Ty Welker
Food was fine. FOX News blaring on 2 TVs. I want to eat, not listen to crazy political commentary.
Always fresh food and friendly staffed
Atmosphere: 5
Food: 5
Service: 5
Standard Burger King. Great place for fast food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
Got the regular chicken sandwich meal in large size. The fries were soggy some were over cooked and hard very salty and tasted like onion rings...I found 2 onion rings in my fries. I usually don't go to the one in Troy usually Tipp City or the one on Miller Lane in Dayton never any problems at them two others.
Food: 1
Service: 1
Only reason I used to go here is because it was the closest to my employer. Try to get your food "your way" and you don't. Today was the last straw. Wanted Surge and it's no longer in the freestyle machine. Ordered a Whopper combo with cheese, no onion or tomato, with mustard. The only thing that was correct was the no onion. Had no cheese (which I was charged for), no mayo, no mustard, a little bit of lettuce and just enough ketchup to say it was included. Now that I can't get Surge here I'll just go to Wendy's where I can still get Vanilla Coke and the food is better.
Atmosphere: 3
Food: 2
Service: 2
It was not good first thing to mention is that we got the wrong order, my wife got me the original chicken sandwich and it was made wrong I asked for no cheese..... and add tomato ,onion and bacon my wife ordered the bacon king and the whole order was wrong ,i called the store and they said they would replace our order the next time we come back, i say a week later we got our replacement meal and it was no better the fries were warm at best and soggy my original chicken sandwich looked like it was just sloped together way too much mayo I had to wipe it off my wife couldn't eat hers it was cold as well her bun was soggy and so was her fries the person at the window was rude and acted like she hated her job as much as we spent on our meal it could've been hot very disappointing service If you're going to treat your customers right do it the first time
Atmosphere: 2
Food: 2
Service: 2
I went to cash in my crowns I have over a thousand but this location will not take them for anything you can gain crowns from this location but you cannot redeem them I think that's a huge flaw in the system here...
Atmosphere: 2
Food: 1
Service: 1
They had me wait 20 mins at the speaker and when they answered were very rude.This the reason bk is going out of
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon Sausage Egg & Cheese Biscuit
Nice and fresh during the late night. More people need to know you are open at that
Atmosphere: 4
Food: 4
Service: 4
Went there on a Saturday afternoon. There was only 2 customers in the place. Of course being fast food the order was wrong. I had to take my bacon cheeseburger back up because it had no bacon on it. So the worker took the burger back. Took the bun off with no gloves. Put on bacon with 1 hand, while putting the bun leaning it against his shirt. Needless to say I got a refund and left. Train Your Workers BK.
Atmosphere: 1
Food: 1
Service: 1
Everyone was friendly and the food was hot and fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Jr, Fries
Restaurantji Recommends
Food great service great everything's fresh!Parking: Lot was clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Sausage Egg
Almost always get great service and speed. Tonight was not my typical experience. While placing my order at the speaker, I asked for a Whopper Jr and before I could add medium onion rings I was rudely interrupted to be asked if I wanted cheese. Very clearly, I said NO, then proceeded with my order. 2 items. At the window I get a full size Whopper WITH cheese. Why bother interrupting me if you disregard what I say anyway?
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Onion Rings
I'm not sure what has happened to the Burger King in Troy, Ohio but it is horrible. I use to love Burger King. I stopped going for awhile and when I went back nothing had changed. The food is always cold and the mozzarella sticks are not fresh.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper Sandwich
I went through the drive through on Sunday 8/20 and was met with a very rude associate. Not only did she forget 1 of my sandwiches she didn’t give me a receipt either. All I could do was get back in a long drive through line and when I got back around to the window she had the nerve to actually get an attitude with me a say some snarky remarks. She was already very rude and rushing us out the first time around. Maybe if she slowed down a bit she wouldn’t have rushed us off so fast without all our food. I called to let someone know and whoever answered the phone which was A man and then he gave it to a woman who had a bit of attitude herself. If you don’t want to be civil to customers get another job. The food was great but service terrible!
Atmosphere: 1
Food: 5
Service: 1
Food was fine. FOX News blaring on 2 TVs. I want to eat, not listen to crazy political commentary.
Atmosphere: 1
Food: 3
Service: 3