Penn Station East Coast Subs

36245 Euclid Ave, Willoughby
(440) 510-8766

Recent Reviews

Kenisha Williams

My food order was cold the fries were cold and the sandwich was cold and it was cold when it’s was delivered to me my lemonade was good the service was

Food: 1

Service: 1

Recommended dishes: Cheesesteak, Fresh-Cut Fries

Shuywanna Ford

Delicious. Support local owned businesses!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesesteak, Fresh-Cut Fries

thomas panebianco

Tasty food.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Cheesesteak, Fresh-Cut Fries

Ernest Ritz

Great ! Sub fresh and delicious. Great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sub

David Demas

I got the classics Italian sub there was very little meat on the sub was very disappointed

Crystal Selmon

This location needs to do better. I just left and I'm absolutely livid. I walk in and was nicely told there would be a bit of a wait which I was fine with. The upsetting part is watching two people come in AFTER me and place their orders and they get their food quickly while I'm still waiting. All I ordered was a small cheese steak and small fries. If I hadn't gotten up and said something I would probably still be sitting there watching other people get their food before me. Completely unacceptable. This location will never get another penny out of me.

Robert Holloway

All the subs are

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Cheesesteak, Fresh-Cut Fries

Nakia Roberson

I love the artichoke sub and fries. Both were very

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Sub

Michelle Lynch

Hidden in the plaza across from the hospital. Didn't realize there was a PS in Willoughby. Yeppie, best fries and Lemonade. Thanks Penn

Atmosphere: 5

Food: 5

Service: 5

Jennifer Dowling

I always go to this Penn Station bc they are just amazing.

Atmosphere: 5

Food: 5

Service: 5

Rubia McNeal

I drove in the hard rain for 15 minutes to get 3 chicken Philly meals. I started eating my sandwich after I got home and realized I was eating a lot of bread. I opened it up and for a large sandwich the portion of the meat and vegetables didn’t add up. The customer service was good but I will not be returning to that location.

Atmosphere: 5

Food: 1

Service: 5

Mercedes Bell

The cashier had something on her mouth. I told her it was there. She wiped it off with her hands and didn't wash her hands. She just continued to put gloves on. The manager wiped his nose with the back of his hands with gloves on. Very unsanitary. Not one employee washed their hands. This is why people stay sick. This will be my last time at this place.

Michael Ramsey

I gave them a call and a man named joe answered the phone and I was requesting assistance from last week because they left out my sandwich and fry which is understandable due to my 70 dollar order but I wasn’t able to make it back the next day for my coupon and I’m just back in this area for work then joe lies and says he just looked into it and said we had our order and In fact looked in the bag but that is a lie because I ordered for other people so I wouldn’t have opened it and then he proceeded to get rude and accuse me of lying and hung up on me so I will be have bad comments on joe to anyone wondering on social media because this type of Behavior is not adult like.

Atmosphere: 1

Food: 1

Service: 1

Amber D.

Coming from Someone who just quit yesterday, the atmosphere is nice, the employees are 6/10. the sheets they use to toast the bread is CAKED in built up grease, The manager Joe referred to himself as a (very cheap)"dictator".I've had everyone (employees, customers & neighboring businesses complain about how crappy of a boss he is. We used molded lemons in the over priced lemonade and half rotted potatoes for the friesto "save money". I never saw them change the oil, and they disregard most cross contamination guidelines with the raw chicken & any allergy concerns I'd give no stars if possible.If any of the remaining staff sees this...you deserve better

sarah Cochran

Food was great, service was top notch ?????

Atmosphere: 5

Food: 5

Service: 5

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